I've tried upgrading my iPad to Os 5. Its a v1 iPad.
Each time I get an error message on my iMac that it cannot back up my iPad (error -35).
The iMac is running OS X 10.7.2
I'm now a little demented as I've tried USB hubs in and out different cables etc.
Any suggestions?
Ian M
iPad, iOS 4.3.3
Try this fairly complex troubleshooting:
Try this fairly complex troubleshooting:
Many thanks have tried most of what they suggest with no luck so far.
Off to try with a macbook and newest USB cable.
I have had the same error with my iPad. Have you had any success?
Same here I cannot upgrade and tried 2 different cables so far any working solution for this?
Sadly not.i've used 3 different macs and multiple cables. All abort with different error messages.
In discussion with apple but no progress yet
There is more to error 35 than merely changing USB cables.
Please re-read the link I posted previously.
Error 35 refers to errors 13 and 14, which describes a fairly complex troubleshooting procedure.
I have done all that the article suggested including using a mac without antivirus or firewall operating. I have changed USB ports, hubs etc. I have the most direct connection possible to my broadband.
The article is useful and tries to be helpful but I am now in the realms of what next. I have successfully updated to iOS 5 on my iPhone 3GS and my daughter has successsfully updated her iPad. I have failed with her computer. All looked good until the final error message that my Ipad could not be restored. The device cannot be found.
My macbook has a very limited amount of software installed with no antivirus or firwall running. It too has failed.
As I said, I am now in discussion with apple about what next.
Have you modified anything at all in your network connections, be it software and/or cabling?
Anyway, I hope with the help of Apple you can solve this problem.
Seems I have the same problem. Ihave tried all that is mentioned for error 35 , 13 and 14, and still the same result.
The Ipad dies in mid-sync every time, and then I get that message. Doesn't matter what I do.
My Iphone syncs on the same computer without problems.
Ipad fault?
( I can transfer purchased apps and so on from the Ipad to Itunes)
Trying the suggestions Apfelwurm was kind enough to share so far none have worked
In the past I know panda antivirus was not happy with itunes but even disabled it this time without
happy results next gona try the restore tcp ip packet size and hope it doesn't make things worse
error -35
