Richard@HLTS
Level 1 (0 points)

Q: Error occurred while backing up this iPod (-50)

How's Life?

 

  While trying the ios5 update, I receive the following message:

 

iTunes

An error occurred while backing up this iPod (-50).

Would you like to continue to update this iPod?

Continuing will result in the loss of all contents on this iPod

                                      Continue Cancel

ipod_backup_error.JPG

  Thankfully I did my iPod touch first (didn't read the unbolded 'loss of all contents'), because when I hit continue it erased my touch and put ios5 on it.

 

  We can right click both my "new" touch and her ios4 touch, neither have the backup option to start/create a backup.

 

  We can do edit/perferences/devices and there are no backups listed.

 

  Any suggestions?

Posted on Oct 16, 2011 2:04 PM

by Richard@HLTS,Solvedanswer
Richard@HLTS Richard@HLTS
Level 1 (0 points)
A:

Am using windows 7

 

Closed itunes

start/pearl

pasted this command:

  "%ProgramFiles%\iTunes\iTunes.exe" /setPrefInt DeviceBackupsDisabled 1

and enter

 

restarted itunes

 

and all is well again.

 

Looks like -50 also means that itunes backup has been disabled

Posted on Oct 16, 2011 6:42 PM

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Richard@HLTS

Q: Error occurred while backing up this iPod (-50)

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