5 Replies Latest reply: Oct 21, 2011 5:48 AM by crankinhaus
Richard@HLTS Level 1 Level 1 (0 points)

How's Life?

 

  While trying the ios5 update, I receive the following message:

 

iTunes

An error occurred while backing up this iPod (-50).

Would you like to continue to update this iPod?

Continuing will result in the loss of all contents on this iPod

                                      Continue Cancel

ipod_backup_error.JPG

  Thankfully I did my iPod touch first (didn't read the unbolded 'loss of all contents'), because when I hit continue it erased my touch and put ios5 on it.

 

  We can right click both my "new" touch and her ios4 touch, neither have the backup option to start/create a backup.

 

  We can do edit/perferences/devices and there are no backups listed.

 

  Any suggestions?