Error occurred while backing up this iPod (-50)

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Richard@HLTS Author

Level 1

0 points

Error occurred while backing up this iPod (-50)

How's Life?

While trying the ios5 update, I receive the following message:

iTunes

An error occurred while backing up this iPod (-50).

Would you like to continue to update this iPod?

Continuing will result in the loss of all contents on this iPod

Continue Cancel

Thankfully I did my iPod touch first (didn't read the unbolded 'loss of all contents'), because when I hit continue it erased my touch and put ios5 on it.

We can right click both my "new" touch and her ios4 touch, neither have the backup option to start/create a backup.

We can do edit/perferences/devices and there are no backups listed.

Any suggestions?

Posted on Oct 16, 2011 2:04 PM

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Answer 1

lllaass

Level 10

210,411 points

Oct 16, 2011 2:06 PM in response to Richard@HLTS

Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.

Above from:

http://support.apple.com/kb/TS3694

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Answer 2

Richard@HLTS Author

Level 1

0 points

Oct 16, 2011 6:29 PM in response to lllaass

That did not help at all 😟

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Answer 3

Richard@HLTS Author

Level 1

0 points

Oct 16, 2011 6:42 PM in response to Richard@HLTS

Am using windows 7

Closed itunes

start/pearl

pasted this command:

"%ProgramFiles%\iTunes\iTunes.exe" /setPrefInt DeviceBackupsDisabled 1

and enter

restarted itunes

and all is well again.

Looks like -50 also means that itunes backup has been disabled

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Answer 4

Richard@HLTS Author

Level 1

0 points

Oct 16, 2011 7:11 PM in response to Richard@HLTS

make that a 0 as in

"%ProgramFiles%\iTunes\iTunes.exe" /setPrefInt DeviceBackupsDisabled 0

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Answer 5

Oct 21, 2011 5:48 AM in response to Richard@HLTS

Thanks so much, this worked perfectly for my iPhone 4.. Couldn't backup due to error -50 prior to loading iOS5 - this fixed it. all good now 🙂

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