2 Replies Latest reply: Aug 2, 2013 2:25 AM by nelo4pt
Cally_75 Level 1 Level 1

I had to restore my iphone from a backup because I got an error saying there were problems and it needed restored.


Upon restoring, the phone has gone to the "configure" screen and lets me get to the "Connect to iTunes" screen. When I connected, it synced and I can access everything through itunes, but when I eject it, the screen never goes away. I cannot get to anything on my phone because it says to connect it to iTunes.


Should I restore again, but not from my backup? I really don't want to lose all my cached info unless necessary.


Thank you in advance!

  • Cally_75 Level 1 Level 1

    Found it! I just restored like a new phone and its good.

  • nelo4pt Level 1 Level 1

    What did you do to fix it? I have the some problem since the new IOS7 update. I hate Apple, that is official. Their devices are pure poo. Anyway, I need to retrieve very important data I have on the phone and the configuration tool doesn't work, neither via wi fi or when I connect to I tunes. Any help will be much appreciated. Many thanks.