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passcode not working after update

Updated to IOS 5 and now my passcode is not working- locking me out of the ipad. How to resolve?

iPad, iOS 5

Posted on Oct 16, 2011 5:23 PM

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Posted on Oct 16, 2011 5:53 PM

If you don't remember the passcode you are going to have to restore your iPad

6 replies

Oct 18, 2011 8:44 AM in response to Rick from North Charleston

Found a different route at the last minute. Whilst searching this chat site I found someone else with the problem who commented that his "exchange" password worked. The "exchange" password is the password required to access an office network. So, I tried mine and lo and behold it worked! I have zero idea how the "exchange" password turned into my iPad password. Talk about quirky.


Anyway, after I accessed iPad I went to settings and discovered my passcode had been somehow converted from "Simple Passcode" to the long form code. I turned it back off, using the "exchange" passcode, and entered my old 4 digit passcode. Now it works just fine.


Beats me. What happened to the good old days where you bought an Apple product, plugged it in and it worked? That was the big attraction over Microsoft and now it's even more mysterious than some of the old Microsoft updates.


Kron Dos

passcode not working after update

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