Previous 1 2 3 Next 34 Replies Latest reply: Mar 18, 2012 5:59 AM by ZipZap
Caleb Amundson Level 1 Level 1 (0 points)

My iPhone 4S seems to prefer Edge over 3G. On my 3GS (that I upgraded from), the only time it was ever on the Edge network was when 3G was unavailable. I know for a fact that there is good 3G coverage where I am 99% of the time, so there's no reason the my new phone should be on Edge. Anyone else experiencing the same thing?

  • Caleb Amundson Level 1 Level 1 (0 points)

    I set up a Genius Bar appointment, so hopefully I can resolve it. I'll post the solution they give me here if anyone else has a similar problem.

  • webmonkey Level 1 Level 1 (0 points)

    I noticed my 4s do this to me twice yesterday. My boyfriend was sitting next to me and his iPhone 4 was on 3G. I'd be interested in knowing how/if this was resolved for you. It took restarting the phone to get it to select 3G. I never saw edge on my old iPhone 4.


    Now if only I could figure out why my messages app refuses to clear unread message badges after I've read everything. Gotta love new operating systems. :)

  • Morac Level 1 Level 1 (100 points)

    This just happened to me.  I checked my iPhone 4S and it showed that had switched from 3G to Edge.  My iPad 2 3G sitting right next to it showed it was still connected to 3G.  


    I turned airplane mode on and off and the iPhone 4S connected to 3G right away.  


    I am seeing less bars on my iPhone 4S as compared to the iPad 2.  The iPad 2 has 5 bars for 3G, the iPhone 4S is fluctuating between 3 to 5 bars (mostly 4 bars) so it's not getting as consistent a signal as my iPad 2.   What's odd is that the 4S's antenna is supposed to be better than the iPhone 4's.  If it it's switching to Edge and not switching back, that would be bad.


    If it keeps happening I'll schedule a Genius appointment.

  • Caleb Amundson Level 1 Level 1 (0 points)

    The thing that's worse is that turning my phone on and off, turning wifi on and off, and turning airplane mode on and off don't switch it back to 3G in any combination...Glad it works for you, though!

  • Morac Level 1 Level 1 (100 points)

    Try turning on airplane mode and waiting at least 15 seconds.  You need to wait long enough for the tower to disassociate with the phone. 

  • Themacguyver Level 1 Level 1 (0 points)

    I have noticed the same problem. My 4s is in edge more now then my 4 ever did! Im in toronto, ontario so the Rogers 3g coverage is very good across the city.  Compared to my old iphone 4 which hardly ever went into edge unless I was in a fringe area or low lying area. 


    Im also having a problem with echoing on my iphone 4s when using the Apple Headset. Doesnt happen right away but will happen between 1 min - 6 mins on average, and the call becomes garbled and really bad echo.

  • Caleb Amundson Level 1 Level 1 (0 points)

    I went into the store and was luckily able to reproduce the problem, they did a network reset and it switched to Edge again, we did a sim card swap and it did it again, so they replace it at no charge to me. The Apple Store guy said that it was either a SIM card thing (AT&T's fault), or an iPhone thing. Since it wasn't the SIM card, I got a new phone and that was that.


    I suggest doing a network reset first, then swapping out your SIM card (if you don't have one, they said AT&T will give you one in the store to try out), then going to Apple if nothing else works. Hope that helps!

  • Morac Level 1 Level 1 (100 points)

    Mine's only done it that one time so far and turning airplane mode on and off fixed it and it was good the rest of the day.


    Let us know if your new phone also has the problem.  If it does, it's likely a software issue.  The phone should switch to Edge if the 3G signal isn't good enough, but should switch back to 3G once the signal is good.  If it's not doing that, there's a problem.


    I'll actually get to test this out tomorrow since I'm going into a building where for whatever reason, the 3G signal doesn't get through but Edge does.  If the phone doesn't switch back to 3G when I leave that building I'll know something is wrong.

  • William Kucharski Level 6 Level 6 (14,890 points)

    Note that my iPhone 4 used to do this too, where I'd have to manually toggle 3G on and off to get it to switch every so often.

  • Morac Level 1 Level 1 (100 points)

    I tested it out today and my 4S would switch between 3G and Edge by itself when the 3G signal got poor and then back to 3G when it got better.  So that's working.


    I found though that the phone would aggressively try to acquire a 3G signal even if the signal was very poor so I had a problem where I ended up dropping connection periodically since it would jump from Edge to 3G and the "No Connection" and back to "Edge".  Apple removed the 3G on/off setting for whatever reason so there's no way to turn 3G off.

  • Morac Level 1 Level 1 (100 points)

    The 3G setting doesn't exist on the 4S.  Apple removed it for some reason.

  • William Kucharski Level 6 Level 6 (14,890 points)

    Which is actually quite annoying as at many public events it's impossible to connect to the 3G network because it's overloaded, where connectivity on EDGE worked just fine.

  • realzzz Level 1 Level 1 (0 points)

    It happens every time the edge signal is better than the 3g signal ... And sometimes it doesnt even connect to both of them ... It gets me mad my iphone 4 had no reception problems .. I hope its software related...

  • OnRogersInToronto Level 1 Level 1 (0 points)

    I'm on the Rogers network here in Toronto and confirm the exact same issue.  My old iPhone 4, and even my backup Android phone would maintain around 3 bars of 3G service on the 20th floor around the Eaton Centre.  The 4S drops down to Edge with full signal strength.... and useless data service.


    I am not sure it's the phone though, Rogers 3G network has just been getting worse and worse lately.... it's pretty sad actually as I always seem to end up in areas where I can't use the data I am paying for.


    Wish I had the option of locking the iPhone on either Edge or 3G....

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