why does my macbook pro keep crashing
Why does my macbook pro keep crashing
MacBook Pro, Mac OS X (10.7.2)
Hi e,
Some background would be helpful, including which MBP you have. To start, do you have at least 15% free space available on your HD?
12 replies
Are you getting kernel panics?
"You need to restart your computer" (kernel panic) message appears (Mac OS X v10.5, 10.6)
Here is how to extract what happened, and you can post the cut and pasted text here for assistance.
Same here.
New Solid State Hard Drive and New Ram.
Crashed 4 times.
Thank god for Back up.
Here is some more information regarding my "crashing".
I have a MBP 15 inch, Mid 2010
Processor 2.53 GHz Intel Core I5
8 GB 1067 MHz DDR3
Nvidia GeForce GT 330M 256 MB
Mac OS X Lion 10.7.2 (11C74)
I am getting kernal panic message in the failure. I will save the report next time it happens. So far today it has happened 4 times.
Hopefully someone can help.
Thanks
I will save the report next time it happens.
The reports are already saved and waiting for you to fetch them. If you really want help form your fellow Mac Users with this issue, read the article, go get the information that is waiting to be retrieved, and post it here.
If all you want to do is moan about it and wait for it to happen again, I guess it cannot be that much of a problem.
http://support.apple.com/kb/TS4086
I'm still running 10.6.8 on my Core i5 2.53Ghz MBP with nVidia 330m graphics. I heard 10.7.2 doesn't fix the problem.
You don't have to be rude. I'm trying to get this resolved. I take exception to you comment about "moaning".
If you aren't going to be helpful and have nothing good to say then don't bother. Really didn't appreciate your lack of assistance and immature response.
I thought I would give this a try with the MAC community. I am on warranty why am I wasting my time with people like you. (That I thought was going to be helpful and not judgemental)
Thanks for nothing.
Don't take that seriously, ennovyp.
Sometimes it take a long time to troubleshot a problem. In general, were you doing anything specific and lead to the kernel panic? (e.g. using Skype, iPhoto, watching Flash-enabled contents, gaming, etc.)
You asked for help.
I spent my time reading your posting and finding explanatory links to the appropriate articles so that you could understand what was happening. If you really were seeing Kernel Panics, posting the information your Mac saves can lead you to the exact cause very quickly.
Despite my handing you direct and approprite tools to solve your problem, you said, "I'll wait till next time."
Now lets talk about what constitutes rudeness.
Thank you very much for that. It usually happens when I'm on the Internet. But it has also happened when I was creating an email message. It has not been consistent when it happened.
Sometimes when I'm on a game site. Could that be the problem?
Thanks for your help.
Yvonne
I am attaching a copy of my crash report from the library. Let me know if there's anything else I need to provide in order to resolve the issue.
Sun Oct 16 18:51:57 2011
panic(cpu 2 caller 0xffffff7f8095504f): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff81157d5000 0x0a5480a2, D0, P3/4
Backtrace (CPU 2), Frame : Return Address
0xffffff8115402fa0 : 0xffffff8000220702
0xffffff8115403020 : 0xffffff7f8095504f
0xffffff81154030b0 : 0xffffff7f80a4513c
0xffffff8115403100 : 0xffffff7f80a451fc
0xffffff8115403160 : 0xffffff7f80cf1749
0xffffff81154032a0 : 0xffffff7f80a64259
0xffffff81154032d0 : 0xffffff7f8095e98a
0xffffff8115403380 : 0xffffff7f8095a28c
0xffffff8115403570 : 0xffffff7f8095adb5
0xffffff8115403650 : 0xffffff7f817cb54c
0xffffff81154036d0 : 0xffffff7f817cc36e
0xffffff8115403710 : 0xffffff7f817c9c89
0xffffff8115403730 : 0xffffff7f817ccc6b
0xffffff8115403770 : 0xffffff7f817cd0e3
0xffffff8115403790 : 0xffffff7f817c9ef8
0xffffff81154037b0 : 0xffffff7f817e0d10
0xffffff81154037e0 : 0xffffff7f817c81e1
0xffffff8115403810 : 0xffffff7f817a9488
0xffffff8115403860 : 0xffffff7f817a97c2
0xffffff8115403880 : 0xffffff7f817dc301
0xffffff81154038b0 : 0xffffff7f817de7c3
0xffffff81154038e0 : 0xffffff7f817960a4
0xffffff8115403aa0 : 0xffffff7f817def70
0xffffff8115403b60 : 0xffffff7f8179310d
0xffffff8115403bc0 : 0xffffff80006523be
0xffffff8115403be0 : 0xffffff8000652c9a
0xffffff8115403c40 : 0xffffff800065343b
0xffffff8115403d80 : 0xffffff80002a3898
0xffffff8115403e80 : 0xffffff8000223006
0xffffff8115403eb0 : 0xffffff8000214829
0xffffff8115403f10 : 0xffffff800021bb58
0xffffff8115403f70 : 0xffffff80002ae8a0
0xffffff8115403fb0 : 0xffffff80002d8383
Kernel Extensions in backtrace:
com.apple.NVDAResman(7.1.2)[3B24E838-5E73-362B-97FA-239F5AEE7D81]@0xffffff7f808 f4000->0xffffff7f80bcdfff
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[6D54F06A-46B7-37FC-AF22-DE68DC18A1A3]@0xffff ff7f8087f000
dependency: com.apple.iokit.IONDRVSupport(2.3.2)[6517D9A6-58F5-3CFC-B021-C882306150D5]@0xff ffff7f808e2000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[55FF26D3-292D-3B4B-8AB7-1D25C8B4313B]@0 xffffff7f808aa000
com.apple.nvidia.nv50hal(7.1.2)[2E84958C-1EEC-316B-9F7A-68C368F83476]@0xffffff7 f80bce000->0xffffff7f80eeffff
dependency: com.apple.NVDAResman(7.1.2)[3B24E838-5E73-362B-97FA-239F5AEE7D81]@0xffffff7f808 f4000
com.apple.GeForce(7.1.2)[61E6C721-447E-39D3-BAB8-2A661467B517]@0xffffff7f817880 00->0xffffff7f81847fff
dependency: com.apple.NVDAResman(7.1.2)[3B24E838-5E73-362B-97FA-239F5AEE7D81]@0xffffff7f808 f4000
dependency: com.apple.iokit.IONDRVSupport(2.3.2)[6517D9A6-58F5-3CFC-B021-C882306150D5]@0xff ffff7f808e2000
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[6D54F06A-46B7-37FC-AF22-DE68DC18A1A3]@0xffff ff7f8087f000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[55FF26D3-292D-3B4B-8AB7-1D25C8B4313B]@0 xffffff7f808aa000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
11C74
Kernel version:
Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 547870733234
last loaded kext at 514518354042: com.apple.filesystems.smbfs 1.7.0 (addr 0xffffff7f8078d000, size 241664)
last unloaded kext at 380270759262: com.apple.driver.AppleUSBUHCI 4.4.5 (addr 0xffffff7f810d3000, size 65536)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 4.0.8
org.virtualbox.kext.VBoxNetFlt 4.0.8
org.virtualbox.kext.VBoxUSB 4.0.8
org.virtualbox.kext.VBoxDrv 4.0.8
com.apple.filesystems.smbfs 1.7.0
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDA 2.1.3f7
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleMikeyDriver 2.1.3f7
com.apple.driver.AGPM 100.12.42
com.apple.driver.AppleIntelHDGraphics 7.1.2
com.apple.driver.AppleIntelHDGraphicsFB 7.1.2
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.1
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.driver.AppleMuxControl 3.0.16
com.apple.GeForce 7.1.2
com.apple.driver.AppleLPC 1.5.3
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.AppleUSBCardReader 3.0.1
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.0.1
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AirPort.Brcm4331 512.20.18
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleUSBEHCI 4.5.0
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 167.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 167.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOBluetoothSerialManager 4.0.1f4
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOSurface 80.0
com.apple.driver.DspFuncLib 2.1.3f7
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.1.3f7
com.apple.iokit.IOHDAFamily 2.1.3f7
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.nvidia.nv50hal 7.1.2
com.apple.NVDAResman 7.1.2
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.1f4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4
com.apple.iokit.IOBluetoothFamily 4.0.1f4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.1
com.apple.iokit.IOUSBMassStorageClass 3.0.0
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IOAHCISerialATAPI 2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1
com.apple.iokit.IOUSBUserClient 4.5.3
com.apple.iokit.IO80211Family 411.1
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOUSBFamily 4.5.3
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.7
com.apple.iokit.IOACPIFamily 1.4
panic(cpu 2 caller 0xffffff7f8095504f): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff81157d5000 0x0a5480a2, D0, P3/4
That is a Hardware problem. The processor is having trouble talking to the NVDIA Graphics Hardware.
If you can, you should run Apple Hardware test.
Regardless, you should make an appointment at the Genius Bar, and plan on leaving your Mac for service.
Also: You have VirtualBox add-ons installed, but they are not implicated in this crash..
Make sure your VirtualBox add-ons are completely up-to-date for 10.7.
why does my macbook pro keep crashing