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Error message -3259. Cannot download iOS 5 on Windows 7. Help please!

My diagnosis is:


Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)

LENOVO 4311

iTunes 10.5.0.142

QuickTime not available

FairPlay 1.13.35

Apple Application Support 2.1.5

iPod Updater Library 10.0d2

CD Driver 2.2.0.1

CD Driver DLL 2.1.1.1

Apple Mobile Device 4.0.0.96

Apple Mobile Device Driver 1.57.0.0

Bonjour 3.0.0.10 (333.10)

Gracenote SDK 1.9.3.494

Gracenote MusicID 1.9.3.106

Gracenote Submit 1.9.3.136

Gracenote DSP 1.9.3.44



iTunes Serial Number 0028A8FC0358D3D8



Current user is an administrator.

The current local date and time is 2011-10-16 20:00:14.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is supported.

Core Media is supported.



Video Display Information



ATI Technologies Inc., ATI Mobility Radeon HD 4200 Series





**** External Plug-ins Information ****



No external plug-ins installed.



iPodService 10.5.0.142 (x64) is currently running.

iTunesHelper 10.5.0.142 is currently running.

Apple Mobile Device service 3.3.0.0 is currently running.



**** Network Connectivity Tests ****



Network Adapter Information



Adapter Name: {C0DAAE68-2A61-4907-8D7B-018FA8F8F3B3}

Description: Microsoft Virtual WiFi Miniport Adapter

IP Address: 0.0.0.0

Subnet Mask: 0.0.0.0

Default Gateway: 0.0.0.0

DHCP Enabled: Yes

DHCP Server:

Lease Obtained: Wed Dec 31 16:00:00 1969



Lease Expires: Wed Dec 31 16:00:00 1969



DNS Servers:



Adapter Name: {E7333F2F-4464-460D-9C1E-F2FF515F08DF}

Description: Atheros AR9285 Wireless Network Adapter

IP Address: 192.168.1.103

Subnet Mask: 255.255.255.0

Default Gateway: 192.168.1.1

DHCP Enabled: Yes

DHCP Server: 192.168.1.1

Lease Obtained: Sun Oct 16 19:24:46 2011



Lease Expires: Mon Oct 17 19:24:46 2011



DNS Servers: 192.168.0.1



Adapter Name: {2BF13FA3-44E0-4FC9-95A3-CEF080497E67}

Description: Atheros AR8152 PCI-E Fast Ethernet Controller

IP Address: 0.0.0.0

Subnet Mask: 0.0.0.0

Default Gateway: 0.0.0.0

DHCP Enabled: Yes

DHCP Server:

Lease Obtained: Wed Dec 31 16:00:00 1969



Lease Expires: Wed Dec 31 16:00:00 1969



DNS Servers:



Active Connection: LAN Connection

Connected: Yes

Online: Yes

Using Modem: No

Using LAN: Yes

Using Proxy: No

SSL 3.0 Support: Enabled

TLS 1.0 Support: Enabled



Firewall Information



Windows Firewall is on.

iTunes is enabled in Windows Firewall.



Connection attempt to Apple web site was successful.

Connection attempt to browsing iTunes Store was successful.

Connection attempt to purchasing from iTunes Store was successful.

Connection attempt to iPhone activation server was successful.

Connection attempt to firmware update server was unsuccessful.

The network connection timed out.

Connection attempt to Gracenote server was successful.

Last successful iTunes Store access was 2011-10-16 19:59:49.

iPhone 4, iOS 4.3

Posted on Oct 16, 2011 8:04 PM

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Error message -3259. Cannot download iOS 5 on Windows 7. Help please!

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