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Still can't connect to network -Siri.

10637 Views 45 Replies Latest reply: Nov 27, 2011 5:30 AM by jmhutnik RSS
  • alejandro205 Calculating status...
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    Nov 4, 2011 3:46 PM (in response to 4n6doc)

    This is not a good arguement. Apples stock and credibility relies on the fact that they interface with their customers well and don't ignore us. The right response would have been to notify iPhone 4s users about the blackout, be it planned or unplanned. We understand tech isn't perfect, but avoiding the issue altogether and hoping no one notices is the worst PR move they could make. They left millions of customers frustrated and in the dark.

  • paulfromnorth richland hills Calculating status...
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    Nov 4, 2011 5:06 PM (in response to blh79)

    Siri shut down on me too. I have been playing with the 40 plus apps installed from my 3GS in the three days I have had the new phone.. All were multiplying/running in the background. I shut them off and Siri is back.

  • sleepytown Calculating status...

    I don't really buy the, "but, but, it's a beta version"  argument.   Most of the betas I have used have had some level of functionality.  Siri has been nearly a complete failure so far.  It hardly ever works on my phone just like countless others. 

     

    It is definitely a cool feature, but they really should have been farther along before they made it the centerpiece of the latest phone release. 

     

    Much of the advertising for the 4S is based solely on how cool Siri is.  They shouldn't build a campaign around something that has almost no current practical use. 

  • sheba430 Calculating status...
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    Nov 4, 2011 8:08 PM (in response to 4n6doc)

    The problem may be the "BETA THING" and it does say beta on the website but

    NOWHERE IN THE COMMERCIALS TO SELL SIRI to you and me.  I think that's misleading.

     

    I spent the better part of 90 minutes on the phone with Sprint then Apple trying to track down the problem.

    Sprint seemed almost surprised that SIRI wasn't connecting.  Apple  said it might be down for service, then it's probably a local problem in my area and finally reminded me that's it's a BETA version.

     

    I still like the phone even with SIRI up & down. It's just frustrating. I think Apple should have been more explicit.

  • The Phone Man Calculating status...
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    Nov 4, 2011 8:13 PM (in response to sheba430)

    When the network or Siri server is not avaialble, which is happening often, I can't even voice dial while driving. Beta or not they should have left "Voice Control" local in the phone and Siri for all of the other amazing things it does.

  • odie1234 Level 1 Level 1 (0 points)
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    Nov 4, 2011 8:19 PM (in response to The Phone Man)

    For the price of apple products all the features and functions should just work out of the box. I have an Imac, macbook pro, mac book air, every apple device has had a problem. It's not like we are paying for low end items here. On every single product I have had I just don't understand why apple can not just admit that they are having a problem either. Their tech support people will have you try everyhing on your end and will act like your the first person calling in with a problem.

  • trainman707 Calculating status...
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    Nov 5, 2011 5:49 PM (in response to tjjlucas)

    I have a 30 day return available with Sam's Club.  Think I'm going to use it and go back to my 3G and wait for the 5.  The Siri function worked perfectly for about 3 days then this network problem.  Not good...beta or not. 

     

    The first 4s burned up due to a bad battery....next day after getting it.  Had to wait a week and a half for more to come in then settled for a white one.

  • billvb Calculating status...
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    Nov 5, 2011 5:56 PM (in response to blh79)

    Siri has returned to her responsive and very helpful self today. Happy to have her back!

  • odie1234 Level 1 Level 1 (0 points)
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    Nov 5, 2011 6:00 PM (in response to blh79)

    Not in las Vegas on the AT&T network just yet.

  • trainman707 Level 1 Level 1 (0 points)
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    Nov 5, 2011 6:08 PM (in response to odie1234)

    Still problems in Northwest Arkansas. I miss her!!

  • rpelfrey Calculating status...
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    Nov 5, 2011 6:11 PM (in response to billvb)

    For some perhaps it is back up.  I used it this morning and as long as you didn't ask for something it had to look up like the weather you were OK.  If I asked to play a song in my iTunes library on my phone it worked.  But since about 3PM Central time I get "unable to connect to the network" still.  I would hate to work in a store trying to demo the iPhone 4S and have all this going on.  They should probably consider suspending the TV ads showing how cool Siri is till they can get their s**t together.  I wonder if it's network bandwith they don't have enough of or if they didn't dedicate enough servers to this?  It could be network bandwidth as they have delayed iTunes Match which will consume vast network resources.  I would hope their engineers are working though he weekend to get this up.  It wouldn't be a big deal if it wasn't for the fact that Siri is a main driver of 4S sales. 

  • rpelfrey Level 1 Level 1 (10 points)
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    Nov 5, 2011 8:58 PM (in response to trainman707)

    For now it seems to be working again.

     

    Ron.....also in NWA

  • odie1234 Level 1 Level 1 (0 points)
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    Nov 5, 2011 9:03 PM (in response to blh79)

    Key word for now !

  • trainman707 Level 1 Level 1 (0 points)
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    Nov 6, 2011 4:50 AM (in response to odie1234)

    Yeah, mine started working just before the earthquake! lol  Haven't tried this morning.  Hope the earth didn't shake things loose.  We will see.

  • ImKarthikK Calculating status...
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    Nov 26, 2011 10:03 AM (in response to blh79)

    Even i was facing the same problem but then got it working after Resetting the Network settings and turning Siri back on! This is probably not a server issue!

     

    Have posted the detailed explanation here.

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