marcwiegelmann
Level 1 (0 points)

Q: Push email does not work (iCloud)

Since the update to icloud the push email does not work anymore. Im only talking about the me.com adress no Yahoo oder other Emails. I didnt changed the Mail settings and pushing mails worked fine before the update to icloud.

 

Example:

When i switched on the phone in the morning the mails i received during the night immediately got pushed to the iphone. That doesnt work anymore. It only receives the mails when i switch to the mail app.

 

Any suggestions anyone?!?

 

Im using newest iOS 5 with an iPhone 4S and migrated my old me.com account to iCloud.

Posted on Oct 17, 2011 12:32 AM

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marcwiegelmann

Q: Push email does not work (iCloud)

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  • by joannebaca,

    joannebaca joannebaca Oct 24, 2011 9:03 PM in response to marcwiegelmann
    Level 1 (0 points)
    Oct 24, 2011 9:03 PM in response to marcwiegelmann

    I am having the same problem - I get my Yahoo email on my i Phone but not iCloud.  Even when I push from my device.

  • by mikelondon01,

    mikelondon01 mikelondon01 Oct 25, 2011 2:05 AM in response to Starstreak007
    Level 1 (0 points)
    Oct 25, 2011 2:05 AM in response to Starstreak007

    So the only way i get it to work is to delete the account and then reinstall the icloud email account (wiping calendar, contacts...)... it then works for 3-5 days then stops pushing again. Seemingly that points to it not being a corruption problem but a broader problem

  • by Michael Bratley,

    Michael Bratley Michael Bratley Oct 25, 2011 5:27 AM in response to marcwiegelmann
    Level 2 (199 points)
    Oct 25, 2011 5:27 AM in response to marcwiegelmann

    I am having the same problems. All worked very well with iPhone 4 running iOS 4. Now iPhone 4S and iOS 5, and push email has stopped working for my @me.com email that I transferred from MobileMe to iCloud. I have reported this to Apple as a bug. Hopefully the issue will be resolved soon.

  • by Boerf,

    Boerf Boerf Oct 25, 2011 9:45 AM in response to Michael Bratley
    Level 1 (0 points)
    Oct 25, 2011 9:45 AM in response to Michael Bratley

    Right now it seems to have stopped working completly: no pushing allthough maill-ap running in the background.

  • by alexbird,

    alexbird alexbird Oct 25, 2011 10:38 AM in response to Boerf
    Level 4 (1,715 points)
    iPhone
    Oct 25, 2011 10:38 AM in response to Boerf

    I agree, Boerf.  It all stopped working completely.

  • by dnair,

    dnair dnair Oct 25, 2011 1:01 PM in response to alexbird
    Level 1 (4 points)
    Oct 25, 2011 1:01 PM in response to alexbird

    push services not working at all on 4S with old 4 sim card. BUT push works on my ipad 1 with new sim card (data only). does that make any sense to anyone??

  • by Alessandro Lorenzo,

    Alessandro Lorenzo Alessandro Lorenzo Oct 25, 2011 1:14 PM in response to dnair
    Level 1 (16 points)
    Oct 25, 2011 1:14 PM in response to dnair

    As someone sais, seems a problem related to ios5, since on all the other devices the push works. When i'm home, my mac receive new mails on the fly, while the iphone not. I'm out of home all the day usually under 3G coverage: today morning i had no problem receiving mails, but i lost all the email of the afternoon and till now they didn't start to work again. They were all on the server. No idea how to force again the push to work on the iphone, no idea why suddenly it stop working!

  • by danschwed,

    danschwed danschwed Oct 25, 2011 7:37 PM in response to matthiasfrombraunschweig
    Level 1 (12 points)
    iPhone
    Oct 25, 2011 7:37 PM in response to matthiasfrombraunschweig

    Exact same issue here.  I'm hoping Apple notes this and fixes this on the next update.  For now will have to make sure mail.app is always running in the background.  Very annoying!

  • by rowenafromspalding,

    rowenafromspalding rowenafromspalding Oct 26, 2011 12:05 PM in response to marcwiegelmann
    Level 1 (0 points)
    Oct 26, 2011 12:05 PM in response to marcwiegelmann

    Same problem.  Spent half an hour online with apple support but they didn't seem to know about it.

  • by RIradical,

    RIradical RIradical Oct 26, 2011 12:37 PM in response to marcwiegelmann
    Level 1 (0 points)
    Oct 26, 2011 12:37 PM in response to marcwiegelmann

    Glad I'm not the only one, hope this gets figured out soon.

  • by wirlwind,

    wirlwind wirlwind Oct 26, 2011 12:59 PM in response to iKaushal
    Level 1 (0 points)
    Oct 26, 2011 12:59 PM in response to iKaushal

    this worked for me. thank you 

    so far so good 

  • by johndh1501,

    johndh1501 johndh1501 Oct 26, 2011 1:43 PM in response to marcwiegelmann
    Level 1 (0 points)
    Oct 26, 2011 1:43 PM in response to marcwiegelmann

    Still no look with the push mail from iCloud, HOWEVER if you set up an account on your iPhone using the imap settings as below, this doe work but you need to turn mail off in your iCloud settings in order to still use Calendar and Contacts without getting the error message re. mail.

     

    The settings that work seem to be:

     

    Add new email account not iCloud use 'OTHER'

    Enter your address and password and select Manual Setup
    Imap
    Imap server is imap.mail.me.com
    Security SSL
    Port 993

    Next

    Outgoin settings
    SMTP server smtp.mail.me.com
    Security none
    Port 587
    Require sign in ticked.

     

     

    Good Luck!!!!!

  • by Enryx,

    Enryx Enryx Oct 26, 2011 2:21 PM in response to marcwiegelmann
    Level 1 (0 points)
    Oct 26, 2011 2:21 PM in response to marcwiegelmann

    Hi,

    I think that everybody around the world got the same issue, iCloud push mail sometimes doesn't work.

    Not acceptable! So, these could be possible reasons:

     

    1)

    iCloud sometimes is out of service ?

     

    2)

    Is it an e-mail client bug ? (Push only in background mode ?)

     

    3)

    Before iCloud I got Mobile.me and I was sutisfied, it was perfect. Problem due to lots of users (Mobile.me + free users?

     

    I hope Apple will provide soon...

  • by mikelondon01,

    mikelondon01 mikelondon01 Oct 26, 2011 8:32 PM in response to Enryx
    Level 1 (0 points)
    Oct 26, 2011 8:32 PM in response to Enryx

    Annoyingly only fix i found so far is to 1) put it on Fetch or 2) delete the account from the device and reinstall every time it stops pushing.

     

    Does anyone from Apple review these discussions threads? very surprised (annoyed, disappointed) that nobody for AAPL has actually come out and acknowledged the problems. I tried two factory restores and ne outright reset and short of wasting 3 hours of my life... nada

     

    Bring back mobile me i say

  • by zippy2753,

    zippy2753 zippy2753 Oct 27, 2011 7:41 AM in response to mikelondon01
    Level 1 (0 points)
    Oct 27, 2011 7:41 AM in response to mikelondon01

    Hello, I've also been experiencing the same problem with push mail not working after I migrated my .me email to iCloud.  I hate to say it but 3 days of blackberry outage and intermittent problems seems trivial compared to problems encountered from day 1 launch of iCloud. 

     

    Can anyone from Apple comment on what is happening to resolve this issue for mobile me customers?

     

    Thanks.

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