marcwiegelmann

Q: Push email does not work (iCloud)

Since the update to icloud the push email does not work anymore. Im only talking about the me.com adress no Yahoo oder other Emails. I didnt changed the Mail settings and pushing mails worked fine before the update to icloud.

 

Example:

When i switched on the phone in the morning the mails i received during the night immediately got pushed to the iphone. That doesnt work anymore. It only receives the mails when i switch to the mail app.

 

Any suggestions anyone?!?

 

Im using newest iOS 5 with an iPhone 4S and migrated my old me.com account to iCloud.

Posted on Oct 17, 2011 12:32 AM

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Q: Push email does not work (iCloud)

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  • by PhantomSoul,

    PhantomSoul PhantomSoul Oct 27, 2011 8:27 AM in response to zippy2753
    Level 1 (10 points)
    Oct 27, 2011 8:27 AM in response to zippy2753

    Seems to me like there's some kind of problem in iOS 5 that is causing notifications to not be received correctly, or at least erratically - I've noticed that sometimes they come through in a timely manner, sometimes I get notified hours later, other times I don't get notified at all and have to actually open Mail, or Facebook, or Skype, or others to see what messages are sitting there.

     

    In my experience, Apple typically does not comment on the scheduling of bug fixes, etc.  Rather we'll just see an update that corrects it one day when it is released.  The only workaround that I've found in the meantime that's even half-reliable is to identify your most important apps that you need notifications for and try to keep them open in the background as much as possible.  I've noticed that apps do receive notifications somewhat more reliably if they are running in the background, though the behavior is still erratic.

  • by dnair,

    dnair dnair Oct 27, 2011 9:11 AM in response to johndh1501
    Level 1 (4 points)
    Oct 27, 2011 9:11 AM in response to johndh1501

    Johndh1501

     

    That is the best solution so far. Tried it and seems to work. Why can't Apple provide that kind of support? My impression is that iCloud is a massive fail. Great concept, poor execution! Steve (RIP) would be royally ******! Someone would be fired!

  • by cflowers81,

    cflowers81 cflowers81 Oct 27, 2011 7:28 PM in response to johndh1501
    Level 1 (0 points)
    Oct 27, 2011 7:28 PM in response to johndh1501

    Thanks Johndh1501 this has worked for me as a stop gap till Apple sort out whatever the issue appears to be.  Kudos.

  • by gcrockett,

    gcrockett gcrockett Oct 27, 2011 9:10 PM in response to marcwiegelmann
    Level 1 (5 points)
    Oct 27, 2011 9:10 PM in response to marcwiegelmann

    Also same problem.  I run imac desktop, iphone, ipad.  First noticed that when I delete emails from desktop they do not go away from iphone or ipad.  Then when I go to delete them from iphone it says unable to move to trash.

     

    This was NEVER a problem with mobile me.  I have been with it long enough to still have a .mac address!

     

    Succus, I say.  Fix this mother, please!

  • by Fedux,

    Fedux Fedux Oct 28, 2011 10:45 AM in response to gcrockett
    Level 1 (0 points)
    Oct 28, 2011 10:45 AM in response to gcrockett

    I confirm email is not pushing regularly also to me... Annoying!

    I'm writing only to tell you that to re-enable push when it goes away you only need to send an email to yourself from the Mail App on the iphone.

    It's more comfortable than doing all that reboot and deactivation stuff.

    Hope this can help also you and that, in the meantime, Apple would fix this important (for my work it is!) bug.

  • by Christian Roux,

    Christian Roux Christian Roux Oct 29, 2011 1:35 AM in response to marcwiegelmann
    Level 1 (0 points)
    Oct 29, 2011 1:35 AM in response to marcwiegelmann

    After 2 weeks we haven't notice from Apple. I'm very sad.

  • by cflowers81,

    cflowers81 cflowers81 Oct 29, 2011 1:38 AM in response to Christian Roux
    Level 1 (0 points)
    Oct 29, 2011 1:38 AM in response to Christian Roux

    I can't imagine this has gone unnoticed.  Although I am still surprised that there is very little mention of it on the various blogs.

     

    C'mon Apple sort it out soon!  I've moved completely from Google services (except Google Reader) to iCloud but lack of push has me thinking about turning Gmail back on

  • by CalKlein,

    CalKlein CalKlein Oct 29, 2011 6:34 AM in response to marcwiegelmann
    Level 1 (10 points)
    Oct 29, 2011 6:34 AM in response to marcwiegelmann

    The annoying thing for me is that Mobileme push worked great so i know it can be done

  • by Alessandro Lorenzo,

    Alessandro Lorenzo Alessandro Lorenzo Oct 29, 2011 6:04 PM in response to marcwiegelmann
    Level 1 (16 points)
    Oct 29, 2011 6:04 PM in response to marcwiegelmann

    so, am i the only one who passed from an intermittent working push to a total "shut down" of the service in the last days? Since two days, i can't get my mail pushed on the iphone. Restart and other things like that have no effect so i switched to the 15 minutes check. Veeeeeeeeery nice.

  • by Vincent0033,

    Vincent0033 Vincent0033 Oct 30, 2011 6:57 AM in response to marcwiegelmann
    Level 1 (0 points)
    Oct 30, 2011 6:57 AM in response to marcwiegelmann

    Il seems that Apple hasn't ablitiy to resovle this probleme utill now. I will change the telephone!

  • by cflowers81,

    cflowers81 cflowers81 Oct 30, 2011 8:41 AM in response to Vincent0033
    Level 1 (0 points)
    Oct 30, 2011 8:41 AM in response to Vincent0033

    That's a tad on the extreme side...

     

    You know they will fix it.

  • by dnair,

    dnair dnair Oct 30, 2011 8:51 AM in response to cflowers81
    Level 1 (4 points)
    Oct 30, 2011 8:51 AM in response to cflowers81

    How do we know they will fix it. Apple has not acknowledged it, have they??

  • by cflowers81,

    cflowers81 cflowers81 Oct 30, 2011 9:06 AM in response to dnair
    Level 1 (0 points)
    Oct 30, 2011 9:06 AM in response to dnair

    I can't think of a time when an issue, especially one that is handicapping a flagship service, was ignored and a fix not found.

     

    It's frustrating the **** out of me, but patience is a virtue.

  • by teb,

    teb teb Oct 30, 2011 9:13 AM in response to cflowers81
    Level 1 (35 points)
    Oct 30, 2011 9:13 AM in response to cflowers81

    cflowers81 wrote:

     

    I can't think of a time when an issue, especially one that is handicapping a flagship service, was ignored and a fix not found.

     

    It's frustrating the **** out of me, but patience is a virtue.

    Which is why I've stopped paying too much attention to this thread. Once I realized that all of the "fixes" being mentioned really are just guess work and that my problem is intermittent, I decided that I would simply wait it out. If you haven't gotten an email in a while (you determine what that interval is) is it really that hard to open email which forces a fetch?

  • by luanscal,

    luanscal luanscal Oct 30, 2011 9:20 AM in response to teb
    Level 1 (0 points)
    Oct 30, 2011 9:20 AM in response to teb

    And also, fetch is working. So if you really need to be alerted that a new email has arrived, just turn off push and set fetch to 15 min until they fix this! It's not like 'the email' is not working!

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