marcwiegelmann

Q: Push email does not work (iCloud)

Since the update to icloud the push email does not work anymore. Im only talking about the me.com adress no Yahoo oder other Emails. I didnt changed the Mail settings and pushing mails worked fine before the update to icloud.

 

Example:

When i switched on the phone in the morning the mails i received during the night immediately got pushed to the iphone. That doesnt work anymore. It only receives the mails when i switch to the mail app.

 

Any suggestions anyone?!?

 

Im using newest iOS 5 with an iPhone 4S and migrated my old me.com account to iCloud.

Posted on Oct 17, 2011 12:32 AM

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Q: Push email does not work (iCloud)

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  • by Starstreak007,

    Starstreak007 Starstreak007 Nov 8, 2011 1:21 PM in response to massimilianofromprato
    Level 1 (0 points)
    Nov 8, 2011 1:21 PM in response to massimilianofromprato

    Well I hope they fix it.  I noticed something new. As long as I had the apps that need to receive pushes running in background, I would get them.  But in the last week, sometimes mail didn't come in till much later. Not sure if it was really mail problems or what.

  • by Reido1131,

    Reido1131 Reido1131 Nov 8, 2011 11:16 PM in response to Reido1131
    Level 1 (0 points)
    Nov 8, 2011 11:16 PM in response to Reido1131

    Well, dnair's solution only works occasionally. Apple really jacked up the push this time.

  • by lsjrlsjr,

    lsjrlsjr lsjrlsjr Nov 8, 2011 11:19 PM in response to marcwiegelmann
    Level 1 (0 points)
    Nov 8, 2011 11:19 PM in response to marcwiegelmann

    Unfortunately, my 'fix' is only working intermittently now.  It seemed great for a few days but today it went about two hours before a bunch of messages came in...until I opened the Mail app.  Extremely frustrating when I paid for a MobileMe membership which is still good until June...only there's no going back after moving to iCloud. Really annoying.

  • by gsuarez,

    gsuarez gsuarez Nov 10, 2011 4:41 AM in response to marcwiegelmann
    Level 1 (10 points)
    Nov 10, 2011 4:41 AM in response to marcwiegelmann

    There's no bug or similar. Email push notifications for iPhone only work while the Mail app is running in the background. The same as in Mac OS X, you must have the app running for email to push to your device. It's kind of annoying, but that's how it works.

     

    I hope this helps!

  • by cflowers81,

    cflowers81 cflowers81 Nov 10, 2011 4:46 AM in response to gsuarez
    Level 1 (0 points)
    Nov 10, 2011 4:46 AM in response to gsuarez

    What a crock of ****. It's a bug. It's confirmed fixed in 5.0.1.

     

    And if it ain't a bug.

     

    Bye bye iCloud. Welcome back Gmail which works without mail app open.

  • by Reido1131,

    Reido1131 Reido1131 Nov 10, 2011 4:48 AM in response to cflowers81
    Level 1 (0 points)
    Nov 10, 2011 4:48 AM in response to cflowers81

    The push does not always work with the app open either.

    gsuarez, you are incorrect. This is a confirmed bug.

  • by gsuarez,

    gsuarez gsuarez Nov 10, 2011 4:50 AM in response to Reido1131
    Level 1 (10 points)
    Nov 10, 2011 4:50 AM in response to Reido1131

    Well, it works for me :) sorry it doesn't for you, you might be right and it's a bug. If it can push always with 5.0.1, then even better!

  • by alfredo1,

    alfredo1 alfredo1 Nov 10, 2011 7:24 AM in response to gsuarez
    Level 1 (10 points)
    Nov 10, 2011 7:24 AM in response to gsuarez

    gsuarez, it does appear to be a bug. when mine works (which I have just discovered, is 99% of the time during the day) it works well with the mail app open OR closed (not running in the background either). I may have found something though, MOST of the time it doesn't work seem to be overnight. I originally thought it was a timeout or something killing the listener, but I think it might have something to do with me using the mail app on my MacBook pro. seems the nights I'm on my MacBook at home, sending/receiving mail through the mail app, I wake up and have no mails pushed. Not until I manually open the mail app and receive mail does it "kick" back in. Again, not sure if this is part of the issue, but I have noticed that recently.

     

    iphone 4s, upgraded from 3gs. mobileMe transfer to iCloud.

  • by Reido1131,

    Reido1131 Reido1131 Nov 10, 2011 7:27 AM in response to alfredo1
    Level 1 (0 points)
    Nov 10, 2011 7:27 AM in response to alfredo1

    Don't beat your brain trying to find a reason folks, you'll just go mad and find yourself making constant corrections to your previous posts.

    Save yourself and just wait for 5.0.1

     

  • by Cynthia Delmar,

    Cynthia Delmar Cynthia Delmar Nov 10, 2011 11:45 AM in response to marcwiegelmann
    Level 1 (96 points)
    Nov 10, 2011 11:45 AM in response to marcwiegelmann

    So has anyone been able to confirm yet whether today's bug release fixes this issue? It isn't listed in the talking points, which doesn't make me very hopeful...

  • by matthiasfrombraunschweig,

    matthiasfrombraunschweig matthiasfrombraunschweig Nov 10, 2011 11:53 AM in response to Cynthia Delmar
    Level 1 (0 points)
    Nov 10, 2011 11:53 AM in response to Cynthia Delmar

    Yes, push works perfectly

    :-)

     

    Edit:

    Thank you Apple


  • by cflowers81,

    cflowers81 cflowers81 Nov 10, 2011 12:28 PM in response to Cynthia Delmar
    Level 1 (0 points)
    Nov 10, 2011 12:28 PM in response to Cynthia Delmar

    I can 100% confirm that 5.0.1 fixed this issue for me.  Sent a test email without the mail app open in background and it came through virtually instantly on my iPhone 4S.

     

    Thank you Apple.

  • by massimilianofromprato,

    massimilianofromprato massimilianofromprato Nov 10, 2011 1:28 PM in response to marcwiegelmann
    Level 1 (0 points)
    Nov 10, 2011 1:28 PM in response to marcwiegelmann

    I can confirm either: 5.0.1 fixed this issue both on my iphone 4s and Ipad 1.

  • by Starstreak007,

    Starstreak007 Starstreak007 Nov 10, 2011 2:27 PM in response to marcwiegelmann
    Level 1 (0 points)
    Nov 10, 2011 2:27 PM in response to marcwiegelmann

    Well I dloaded the update that went out. I noticed 3 things.

    1) pushed mail to iPhone works. Mail from gmail that is pushed. Comes in under 5 seconds. Pushed mail from my me.com takes anywhere from 5-15seconds. Without the mail app being opened in background.

    2). I noticed that if I swip to unlock my phone, the mail app is automatically launched to read the email. Even if I didnt slide the envelope to open it on my lock screen. So it's auto loaded the mail app.

     

    *update, ignore below.  I waited around 5mins and the update was pushed to the iphone. and unlike the mail app, the iCal app didn't open when I swiped my iphone to unlock.*

    3) Unless I didn't wait long enough, Pushed update to my calendar on my iPhone still will not come in unless I have the iCal app loaded. So there's something still wrong. Once I opened iCal on the iPhone, the date update came in. Btw, cal update from my PI worked fine still with the iCal closed. So it's just updates coming from the iCloud.

  • by Reido1131,

    Reido1131 Reido1131 Nov 10, 2011 5:29 PM in response to Cynthia Delmar
    Level 1 (0 points)
    Nov 10, 2011 5:29 PM in response to Cynthia Delmar

    I can confirm that, so far, all is well on an iPhone 4 with iOS 5.0.1.

    Push works if the mail app is running or not. Perfect Timing!

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