marcwiegelmann

Q: Push email does not work (iCloud)

Since the update to icloud the push email does not work anymore. Im only talking about the me.com adress no Yahoo oder other Emails. I didnt changed the Mail settings and pushing mails worked fine before the update to icloud.

 

Example:

When i switched on the phone in the morning the mails i received during the night immediately got pushed to the iphone. That doesnt work anymore. It only receives the mails when i switch to the mail app.

 

Any suggestions anyone?!?

 

Im using newest iOS 5 with an iPhone 4S and migrated my old me.com account to iCloud.

Posted on Oct 17, 2011 12:32 AM

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Q: Push email does not work (iCloud)

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  • by lsjrlsjr,

    lsjrlsjr lsjrlsjr Dec 14, 2011 8:19 PM in response to marcwiegelmann
    Level 1 (0 points)
    Dec 14, 2011 8:19 PM in response to marcwiegelmann

    I'm on with CHAT SUPPORT right now and I can't believe it but I actually FINALLY have someone telling me they are aware of the issue!  That's all I wanted...well, other than the issue to be resolved...

     




    I apologize, but there is a known issue with the iPhone 4S not allowing mail to be pushed to iPhone correctly. Our engineers are currently working on the next update in order to resolve this issue.




    At this time we do not have a date as to when the update will be coming. We only know that they are working to have it included in the next update.

     

    Really hoping it's true.  I don't know why the developer community hasn't gotten word of this but hoping for it to come soon.  Tomorrow wouldn't be too soon.  :-)

  • by yycBrowncoat,

    yycBrowncoat yycBrowncoat Dec 14, 2011 9:45 PM in response to lsjrlsjr
    Level 1 (0 points)
    Dec 14, 2011 9:45 PM in response to lsjrlsjr

    I'm having the issue but I'm not on a 4S. Did the support rep indicate that the problem is cross-device?

  • by lsjrlsjr,

    lsjrlsjr lsjrlsjr Dec 14, 2011 9:50 PM in response to yycBrowncoat
    Level 1 (0 points)
    Dec 14, 2011 9:50 PM in response to yycBrowncoat

    I actually asked her that after posting the previous response because I figured it couldn't be just the 4S.  I didn't ask about all models but she did say they'd heard of the issue ocurring with the 4 as well. 

    I'm assuming it's gotta be anything (iPhones seem to be the main device involved) upgraded to iOS5 and/or MobileMe moved over to iCloud. 

  • by yycBrowncoat,

    yycBrowncoat yycBrowncoat Dec 14, 2011 10:00 PM in response to lsjrlsjr
    Level 1 (0 points)
    Dec 14, 2011 10:00 PM in response to lsjrlsjr

    Thanks very much; nice to know the nerdlings are working on it.

  • by frankfromkonstanz,

    frankfromkonstanz frankfromkonstanz Dec 16, 2011 9:17 AM in response to marcwiegelmann
    Level 1 (8 points)
    Desktops
    Dec 16, 2011 9:17 AM in response to marcwiegelmann

    Mobile Me Push eMail isn't working anymore since yesterday on my iPad and 3GS (iOS 5 latest version), too.

  • by WScottE,

    WScottE WScottE Dec 16, 2011 11:58 AM in response to lsjrlsjr
    Level 1 (0 points)
    Dec 16, 2011 11:58 AM in response to lsjrlsjr

    My push stopped working sometime on Wednesday (12/14)  -- almost seems like it stopped after I did a back-up through iTunes to my late '06 iMac.

    Prior to that, MobileMe was pushing to my iPhone 4S just fine (iOS 5.0.1).  Very frustrating as I've contacted iPhone support (iPhone 4S) as well as MobileMe.  Not willing to switch to iCloud since it doesn't appear to fix the problem based on other posts, nor do I want to spend the $$ on updgrading my dying iMac to Lion (my iMac has the dreaded vertical lines in the display from a failing display.  thanks Apple Quality Control).

    Thanks for sharing your support acknowledgement of the issue.  I'll contact them again to keep the pressure.

  • by WScottE,

    WScottE WScottE Dec 16, 2011 1:16 PM in response to WScottE
    Level 1 (0 points)
    Dec 16, 2011 1:16 PM in response to WScottE

    I think I found a solution for my MobileMe/iPhone4S/iOS 5.0.1:

    I connected to iTunes on my iMac and executed a Restore (didn't allow back-up first).  Although it said my software was up to date (5.0.1), it still downloaded a 5.0.1 update.  I think this update is the one described on the osxdaily website.  It's still iOS 5.0.1, but it's now Version 5.0.1 (9A406).

    Anyway, it installed ver 9A406 and as my phone is plugged in to my iMac loading all the backup data from a backup ealier this week, Notification center is chiming away as new emails come in.

  • by theBigD23,

    theBigD23 theBigD23 Dec 16, 2011 4:31 PM in response to WScottE
    Level 1 (29 points)
    iOS Apps
    Dec 16, 2011 4:31 PM in response to WScottE

    I'm having the same issue. I upgraded to the new version, but it didn't fix anything. The new version supposedly fixes the Sim Card Not Found issues.

     

    Anyone that upgraded to 5.1 Beta have the problem?

  • by MiChiamoMark,

    MiChiamoMark MiChiamoMark Dec 21, 2011 9:58 PM in response to marcwiegelmann
    Level 1 (0 points)
    Dec 21, 2011 9:58 PM in response to marcwiegelmann

    There's definitely a problem and I'm not sure where the problem is exactly. I haven't had time to debug on my end. What I've noticed is that when there is network interruption, like when my wifi signal is weak or there isn't a strong hand off between wifi and 3G, the push stops working. It seems that the phone doesn't reconnect itself to the cloud. My workaround is to go to settings > iCloud > Mail. Toggle off. Toggle on. Push starts working again.

  • by BostonJ81,

    BostonJ81 BostonJ81 Dec 22, 2011 7:11 AM in response to MiChiamoMark
    Level 1 (0 points)
    Dec 22, 2011 7:11 AM in response to MiChiamoMark

    MiChiamoMark thats a very good posibility, when I'm downloading a youtube video with a very weak wifi signal, and the phone switched to 3g from wifi, the video stops downloading and I have to go back a page and reload the video on 3g from the begining.  So the point MiChiamoMark brought up is very logical with having to toggle off and on, can apple fix that with an update?

  • by chr15t0ph3r,

    chr15t0ph3r chr15t0ph3r Dec 28, 2011 3:37 PM in response to marcwiegelmann
    Level 1 (0 points)
    Dec 28, 2011 3:37 PM in response to marcwiegelmann

    In case anybody cares, I have an iP4(not S) and a BlackBerry 9700 - both receiving me.com email - both devices experience a minimum 15min lag, sometimes more on the BB (Fetch schedule 15mins on iP4). Prior to iCloud it was instant on both. Hope the Apple heroes sort it our ASAP.

  • by Mike-Mpls,

    Mike-Mpls Mike-Mpls Jan 2, 2012 6:19 AM in response to chr15t0ph3r
    Level 1 (30 points)
    Jan 2, 2012 6:19 AM in response to chr15t0ph3r

    Just adding my post to the long list of people experiencing the same issue - sporadic non-functional push email on mobileme on iphone 4s

  • by Chrisdf28,

    Chrisdf28 Chrisdf28 Jan 2, 2012 1:28 PM in response to Mike-Mpls
    Level 1 (0 points)
    Jan 2, 2012 1:28 PM in response to Mike-Mpls

    I've had this issue since i first registered to iCloud (i'm a previous MobileMe subscriber) & since yesterday, my push has been working flawlessly. I also had an issue with my iCloud calendar showing duplicate birthday entries, that has also fixed itself. I didn't do a thing. It fixed itself on it's own. I wonder if the two are related? If not, that would be one **** of a coincidence.

  • by WTSL,

    WTSL WTSL Jan 2, 2012 7:27 PM in response to Chrisdf28
    Level 1 (0 points)
    Jan 2, 2012 7:27 PM in response to Chrisdf28

    I've been frustrated with iCloud and Contacts.  It seems to work intermittently.  I update a contact on my iPad but it never makes it to the Cloud and, therefore, to my iPhone.  At other times, it works well.  I suspect all these issues are related.  Has anyone had the problem I'm experiencing with Contacts?

  • by Chrisdf28,

    Chrisdf28 Chrisdf28 Jan 3, 2012 8:40 AM in response to WTSL
    Level 1 (0 points)
    Jan 3, 2012 8:40 AM in response to WTSL

    I guess i spoke to soon. My push stopped working again.

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