marcwiegelmann

Q: Push email does not work (iCloud)

Since the update to icloud the push email does not work anymore. Im only talking about the me.com adress no Yahoo oder other Emails. I didnt changed the Mail settings and pushing mails worked fine before the update to icloud.

 

Example:

When i switched on the phone in the morning the mails i received during the night immediately got pushed to the iphone. That doesnt work anymore. It only receives the mails when i switch to the mail app.

 

Any suggestions anyone?!?

 

Im using newest iOS 5 with an iPhone 4S and migrated my old me.com account to iCloud.

Posted on Oct 17, 2011 12:32 AM

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Q: Push email does not work (iCloud)

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  • by Pinaboy,

    Pinaboy Pinaboy May 7, 2012 10:24 PM in response to marcwiegelmann
    Level 1 (0 points)
    May 7, 2012 10:24 PM in response to marcwiegelmann

    Well its official everyone, I update my ipad2 to ios5.1.1 this afternoon, and there was no fix for us. In fact it got worse!!!

     

    The workaround of exiting the Mail App completely was working just fine, and push was working from all accounts with it. I upgrade the iOS at 4:30 pm PST, and rebooted the iPad. I have received no emails since. I just opened the email app and I got 10+ emails from hours ago.

     

    This now official ***** for me and I am the unhappy owner of a $700 paperweight.

     

    Apple, SHAME ON YOU!!!

  • by Pinaboy,

    Pinaboy Pinaboy May 7, 2012 10:29 PM in response to marcwiegelmann
    Level 1 (0 points)
    May 7, 2012 10:29 PM in response to marcwiegelmann

    Just noticed Apple is very good at editing my email though...

     

    The word is PLUCKS, but starts with an "S"

     

    Maybe if you payed more attention to the problem, the language used to describe how we feel about the service would be nicer!

  • by Enryx,

    Enryx Enryx May 8, 2012 1:15 PM in response to Pinaboy
    Level 1 (0 points)
    May 8, 2012 1:15 PM in response to Pinaboy

    I've got some news about this last iOS 5.1.1 firmware update.

    Yesterday evening I updated my iPhone 4S to the new firmware by WiFi (no iTunes) and after that I notice I loose all my iCloud data !!!

    So, BE CAREFUL !

    I loose everything, inbox and sent e-mail... There's no backup can help me.

    Fortunately I have an iPhone Protection Plan, and I hope Apple Support can restore my data, otherwise I will write a new mail to Mr. Cook about these horrible online services.

     

    I choose iCloud for obvious reasons (everybody knows the meaning of the word 'cloud'), and this is the result...

     

    I will keep informed about this issue.

     

    Enrico

  • by Impaler80s,

    Impaler80s Impaler80s May 8, 2012 2:37 PM in response to Enryx
    Level 2 (290 points)
    May 8, 2012 2:37 PM in response to Enryx

    Hmmm...didn't have any issues like that.  Everything's just fine, from 5.1 to 5.1.1.

  • by from NL,

    from NL from NL May 9, 2012 3:56 PM in response to marcwiegelmann
    Level 1 (0 points)
    May 9, 2012 3:56 PM in response to marcwiegelmann

    I have a new tip that worked for me since two days now with iOS 5.1.1 and OSX Lion:

    Make sure that all devices are synced to iCloud and then delete the iCloud accounts on ALL your devices (for me that were iMac, iPhone and iPad.

    Log in to iCloud (web) and verify that you have no devices left (find my iPhone).

    Then reinstall the iCloud account on all your devices.

     

    Good luck!

  • by ACC7,

    ACC7 ACC7 May 9, 2012 4:20 PM in response to from NL
    Level 1 (0 points)
    May 9, 2012 4:20 PM in response to from NL

    An update on my communication with tech at Apple (or shall I say "non" update):

     

    About a month ago I was given instructions on installing a utility app on my phone that would track the activity, to where I was then able to send my phone logs to Apple.  This information was supposed to help them to determine when the phone stopped pushing, and why.  I have done this and still no news from them.

     

    [I think this is what "lsjrlsjr" of this discussion forum has also done]

     

    I noticed that this past weekend (May 4, 5 & 6) Push was especially terrible.  It stopped pushing after almost every single email.  The "fix" that usually keeps my phone pushing for a couple of days (closing the Mail app) wasn't effective - that's how bad the problem was for me over the weekend.  I sent an email to the tech I have been working with and while he is responsive, all he really does is convey my feedback to the engineers.

     

    I was hopeful that 5.1.1 would help the Push issue, but for me it has not.  Has it made a difference for any of you?

     

    As to "NL" above, please update us in a few days and let us know if your fix is still working. 

  • by lsjrlsjr,

    lsjrlsjr lsjrlsjr May 9, 2012 5:18 PM in response to ACC7
    Level 1 (0 points)
    May 9, 2012 5:18 PM in response to ACC7

    Still waiting to hear, also.  Supposedly the logs were sent but I've yet to get an answer.   No difference with 5.1.1 for me.

  • by jimmypowder,

    jimmypowder jimmypowder May 10, 2012 6:18 PM in response to marcwiegelmann
    Level 1 (0 points)
    May 10, 2012 6:18 PM in response to marcwiegelmann

    Actually for me ,the update to 5.11 has made my iCloud push problem worse.

     

    Closing out the mail app seems to be the only solution for now.

     

    Frustrating!!!

  • by from NL,

    from NL from NL May 12, 2012 12:27 AM in response to ACC7
    Level 1 (0 points)
    May 12, 2012 12:27 AM in response to ACC7

    ACC7 wrote:

     

    As to "NL" above, please update us in a few days and let us know if your fix is still working. 

     

    Push mail from iCloud is still working fine after 5 days now, while before it did not hold on for one hour on my iPhone and iPad.

  • by carrickp,

    carrickp carrickp May 12, 2012 5:59 AM in response to from NL
    Level 1 (0 points)
    May 12, 2012 5:59 AM in response to from NL

    If iCloud is deleted from all your devices, how do you log in to check it?

  • by from NL,

    from NL from NL May 12, 2012 7:06 AM in response to carrickp
    Level 1 (0 points)
    May 12, 2012 7:06 AM in response to carrickp

    I guess you don't know that you can login to icloud from any device at:

     

    https://www.icloud.com/

  • by Impaler80s,

    Impaler80s Impaler80s May 12, 2012 10:41 AM in response to from NL
    Level 2 (290 points)
    May 12, 2012 10:41 AM in response to from NL

    I guess you don't know that's not entirely true.  You can't log onto iCloud.com from an iOS device.  Only from a computer with a modern web browser.  Apple expects you to use the built-in apps for iCloud access.

  • by SaintPanache,

    SaintPanache SaintPanache May 12, 2012 1:03 PM in response to from NL
    Level 1 (0 points)
    May 12, 2012 1:03 PM in response to from NL

    Resetting my phone settings seemed to fix this push nightmare. It's been working flawlessly for 3 days now.

  • by Gimbanzi,

    Gimbanzi Gimbanzi May 14, 2012 2:24 PM in response to marcwiegelmann
    Level 1 (0 points)
    May 14, 2012 2:24 PM in response to marcwiegelmann

    "The crazy thing is that if you keep open icloud.com email from the browser the emails are pushing regularly to the inbox folder"


    https://discussions.apple.com/thread/3897758

  • by jimmypowder,

    jimmypowder jimmypowder May 14, 2012 2:53 PM in response to Gimbanzi
    Level 1 (0 points)
    May 14, 2012 2:53 PM in response to Gimbanzi

    Icloud just plain *****. Doesnt push email alot of the time

     

    APPLE SHOULD BE EMBARRASED BUT SOMEHOW THEY HAVE BEEN ABLE TO KEEPTHIS PROBLEM FROM REACHING THE MEDIA! NOT FOR LONG!

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