marcwiegelmann

Q: Push email does not work (iCloud)

Since the update to icloud the push email does not work anymore. Im only talking about the me.com adress no Yahoo oder other Emails. I didnt changed the Mail settings and pushing mails worked fine before the update to icloud.

 

Example:

When i switched on the phone in the morning the mails i received during the night immediately got pushed to the iphone. That doesnt work anymore. It only receives the mails when i switch to the mail app.

 

Any suggestions anyone?!?

 

Im using newest iOS 5 with an iPhone 4S and migrated my old me.com account to iCloud.

Posted on Oct 17, 2011 12:32 AM

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Q: Push email does not work (iCloud)

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  • by granfio,

    granfio granfio May 15, 2012 5:11 AM in response to marcwiegelmann
    Level 1 (5 points)
    May 15, 2012 5:11 AM in response to marcwiegelmann

    After a full restore to my 4S the mail push has rised again, it was fully functionally until today: the push service it's down again...no comment.

  • by granfio,

    granfio granfio May 15, 2012 5:35 AM in response to marcwiegelmann
    Level 1 (5 points)
    May 15, 2012 5:35 AM in response to marcwiegelmann

    Finally solved by SH4RK on discussion:https://discussions.apple.com/message/16396916#16396916

  • by Nick Page,

    Nick Page Nick Page May 15, 2012 6:59 AM in response to granfio
    Level 1 (85 points)
    May 15, 2012 6:59 AM in response to granfio

    I think that SH4RKs fix is just a variation of the theme of fixes that have been suggested. Most contributions here have had their merits and offer short term fixes but the fact remains that push mail is inconsistent.

     

    Personally, and it's only my view, I'd like to think that we'll see some improvement once MobileMe is abandoned at the end of June and when iCloud should be fully functional. At the moment iCloud seems to be in transition and we'll just have to patient a little longer.

     

    My push mail has good days and bad days!

  • by Sh4rk,

    Sh4rk Sh4rk May 15, 2012 7:45 AM in response to Nick Page
    Level 1 (0 points)
    May 15, 2012 7:45 AM in response to Nick Page

    Hello Nick,

    My push notifications are working flawlessly since April 13, when I posted that solution. It's been over a month

    I see granfio is OK too (let's see if it lasts). Since we're both from Italy, that might be the cause. I don't know if Google DNS's make troubles in Italy, maybe if someone living somewhere else is using them and can't get push to work can try it out.

    Bye

  • by patrique000,

    patrique000 patrique000 May 17, 2012 9:42 AM in response to marcwiegelmann
    Level 1 (0 points)
    May 17, 2012 9:42 AM in response to marcwiegelmann

    I have been having the same problem.  It ended up being a simple fix for me.  Not sure if you tried it already.  I just deleted the iCloud account off of my phone complety.  Then I turned the phone off and back on and signed in under my same account for iCloud.  It has worked fine ever since. 

  • by TimtheRockstar,

    TimtheRockstar TimtheRockstar May 17, 2012 6:23 PM in response to patrique000
    Level 1 (0 points)
    May 17, 2012 6:23 PM in response to patrique000

    I have been watching the thread, and did what patrique000 did.

     

    Close to 3 weeks ago, deleted iCloud (***** you have to have it for the "Find my iPhone" capability).

    I have not had an issue that I have noticed with Push Mail.

     

    To re-iterate:

     

         Gmail account

         Google Apps for Domains Account

         Exchange (2007)

         Exchange (2010)

     

    All are working, none would push with iCloud enabled and configured.

     

    <Edited By Host>

  • by Gimbanzi,

    Gimbanzi Gimbanzi May 18, 2012 4:19 AM in response to marcwiegelmann
    Level 1 (0 points)
    May 18, 2012 4:19 AM in response to marcwiegelmann

    Deleting iCloud account, restart the phone and add again the iCloud account worked for me.

    Today i'm receiving email push notification regularly

  • by dogear,

    dogear dogear May 18, 2012 6:59 AM in response to Sh4rk
    Level 1 (60 points)
    May 18, 2012 6:59 AM in response to Sh4rk

    Had a guy standing right next to me, both of us using the Google DNS servers and his push was working mine was not. I will say this, he didn't have an iPhone. My two cents worth is that this is some kind of Apple side server issue. I have tried all of the suggestions on this post and none have worked. Not the greatest of work arounds but I am just using "Fetch" instead of push so it takes 15 minutes to get email instead of right away. Push was working fine for me up until last week when I could not get email at all. Apple did admit that 1% of their customers were afected by this, I guess I was one of the 1%. After email came back up again no push. Cheers

  • by Gimbanzi,

    Gimbanzi Gimbanzi May 18, 2012 7:44 AM in response to Gimbanzi
    Level 1 (0 points)
    May 18, 2012 7:44 AM in response to Gimbanzi

    just made the same process to my girlfriend iPhone and everything works fine on her too

  • by bravout,

    bravout bravout May 24, 2012 2:16 PM in response to Gimbanzi
    Level 1 (0 points)
    May 24, 2012 2:16 PM in response to Gimbanzi

    I've tried everything it seems like in this thread, and it just doesn't seem to be working at all. With everything I've tried, I've had zero luck getting push to work even for a little while.  Several resets, several icloud account deletions, sever setting changes and just flat nothing.  I'm not sure what is going on here, I'm just ****** and frustrated.

     

    I'm also not sure what the next step would be... Do I take it to the Genius Bar even though it's doing it on my 4s and my iPad 2?  And I can't get either one to work at all.  This has to be an iCloud issue.

  • by lsjrlsjr,

    lsjrlsjr lsjrlsjr May 24, 2012 2:22 PM in response to bravout
    Level 1 (0 points)
    May 24, 2012 2:22 PM in response to bravout

    Definitely report the issue.  The Genius Bar won't get you anywhere with this, unfortunately.  Report it to MobileMe Support/iCloud Support, anywhere you can, so they realize just how many people are affected. 


    I'm still waiting on the next update from Tech Support as my case has, supposedly, been escalated.

  • by thesaint_dfw,

    thesaint_dfw thesaint_dfw May 25, 2012 7:15 PM in response to lsjrlsjr
    Level 1 (0 points)
    May 25, 2012 7:15 PM in response to lsjrlsjr

    The first thing the advisor would say is to delete and re-add iCloud account. I don't want to do that as I have the issue on my iPad as well. iCloud on Mac for some reason is working fine.

  • by SchiffyM,

    SchiffyM SchiffyM May 25, 2012 10:27 PM in response to thesaint_dfw
    Level 1 (0 points)
    May 25, 2012 10:27 PM in response to thesaint_dfw

    Until two days ago, my push on my me.com address (switched to iCloud about a month ago) worked flawlessly on both my iPhone and iPad.  Suddenly, it doesn't work at all.  I have not changed anything.  (I updated to 5.1.1 more than two weeks ago, so that's not the culprit.)  I keep my iPad next to my bed.  I used to wake up in the morning to a night's worth of emails (and if I forgot to turn the sound off, I was bugged during the night by the ding of each incoming email).  The last two nights, nothing.  But when I open mail in the morning, all the night's emails suddenly flow in. 

     

    This would seem to be a server-side issue if it's stopped functioning without my doing anything at all (and on both my IOS devices), right?  Or am I being technically naïve?

  • by Impaler80s,

    Impaler80s Impaler80s May 25, 2012 10:31 PM in response to SchiffyM
    Level 2 (290 points)
    May 25, 2012 10:31 PM in response to SchiffyM

    It's a software issue on Apple's side.  Period.

  • by jhtakahashi,

    jhtakahashi jhtakahashi May 26, 2012 7:15 AM in response to marcwiegelmann
    Level 1 (0 points)
    May 26, 2012 7:15 AM in response to marcwiegelmann

    My iCloud email stopped pushing on my 3rd generation iPad, but works fine on my iPhone 4. I've already tried deleting my iCloud account on my iPad, restarting my iPad and then added my iCloud account and that helped none. I've got no idea what to do now.

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