marcwiegelmann

Q: Push email does not work (iCloud)

Since the update to icloud the push email does not work anymore. Im only talking about the me.com adress no Yahoo oder other Emails. I didnt changed the Mail settings and pushing mails worked fine before the update to icloud.

 

Example:

When i switched on the phone in the morning the mails i received during the night immediately got pushed to the iphone. That doesnt work anymore. It only receives the mails when i switch to the mail app.

 

Any suggestions anyone?!?

 

Im using newest iOS 5 with an iPhone 4S and migrated my old me.com account to iCloud.

Posted on Oct 17, 2011 12:32 AM

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Q: Push email does not work (iCloud)

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  • by Impaler80s,

    Impaler80s Impaler80s May 29, 2012 2:34 PM in response to BlueMeanie
    Level 2 (290 points)
    May 29, 2012 2:34 PM in response to BlueMeanie

    This has been a known problem since at least 2008...when it was $99/year.  And .mac had lots of problems before that.  Just search back on the discussion forums to see the huge problems MobileMe had, at that price.  People constantly complained about why they had to pay for this service that was not up to snuff. 

     

    iCloud, on the whole, has been much better for me than MobileMe was.  Anyone around for the transition back in summer 2008 remembers that pain, and Steve Jobs telling the MobileMe team they "should hate each other" for tarnishing Apple's reputation.  Steve even made fun of MobileMe during his 2011 WWDC keynote. 

     

    I see no evidence that keeping this as a paying service would make any difference...it was still provided as is then.

  • by Alan Flanary,

    Alan Flanary Alan Flanary May 29, 2012 2:35 PM in response to marcwiegelmann
    Level 1 (10 points)
    May 29, 2012 2:35 PM in response to marcwiegelmann

    Same problem here. iCloud mail push just stopped working about four or five days ago. No amount of changing settings has helped.

     

    I am a former MobileMe user also.

     

    I understand things happen, but Apple should at least post someting on the iCloud system status page.

  • by Impaler80s,

    Impaler80s Impaler80s May 29, 2012 2:37 PM in response to Alan Flanary
    Level 2 (290 points)
    May 29, 2012 2:37 PM in response to Alan Flanary

    Their system "status" page is a joke.  They usually only acknowledge a problem after it's happened and already been resolved.

  • by jimmypowder,

    jimmypowder jimmypowder May 29, 2012 3:38 PM in response to marcwiegelmann
    Level 1 (0 points)
    May 29, 2012 3:38 PM in response to marcwiegelmann

    I've decided to move back to Google Gmail using Microsoft Exchange . It works !!!!

     

    A Microfoft product with Google that works much better then Apple's ICloud !

  • by Chuck Gould,

    Chuck Gould Chuck Gould May 29, 2012 6:14 PM in response to marcwiegelmann
    Level 1 (85 points)
    May 29, 2012 6:14 PM in response to marcwiegelmann

    I've seen some signs of life today. Three times, I've received a batch of emails, getting notifications at the same time on both my iPad and iPhone. The last were received an hour or two ago, but time tagged from a couple of hours before.

     

    Most were forwarded from a different (non-iCloud) account from my Mac, but mixed in were some sent directly to my iCloud account (from outside). I doubt there's a connection. I can see the Mac send the fwds out as they come in, but as I said, I receive all the pushed email at once sometime later.

  • by bbleecker,

    bbleecker bbleecker May 29, 2012 6:27 PM in response to jimmypowder
    Level 1 (0 points)
    May 29, 2012 6:27 PM in response to jimmypowder

    Moving back to gmail is always an option, however unless you are paying for a business account under google documents, I wish you luck in getting support.

     

    Google offers the worse support in the industry.

     

    I am not sure if you read the tech news today, Gmail was down effecting a large group of people.

     

    At least with Apple you can get a real person when you call for support.  You can even get support and have your issue raised to a Sr. Tech located at Apple even if you are out of warranty by going to an Apple store.

     

    Bottom line, all service providers have issues, there is not one company that can provide you with 100% uptime.

    Just remember you, I and everyone else falls under the .00000000001% (close enough to get the idea across) of people that can be effected by a service issue. It is just out luck and it always effects us when we are expecting something. It is like watching a pot of water to boil or toaster to pop up the toasted bread watching it takes longer then walking away. Same thing is happening with this issue.

  • by bbleecker,

    bbleecker bbleecker May 29, 2012 6:29 PM in response to Chuck Gould
    Level 1 (0 points)
    May 29, 2012 6:29 PM in response to Chuck Gould

    I to have been receiving emails via push, however it has been speratcic. Maybe 5 out of 10 emails

  • by Tudor Vedeanu,

    Tudor Vedeanu Tudor Vedeanu May 29, 2012 11:35 PM in response to marcwiegelmann
    Level 1 (70 points)
    May 29, 2012 11:35 PM in response to marcwiegelmann

    Former MobileMe user here, converted to iCloud last month. Push email stopped working two or three days ago on my iPhone 4S and my iPad 1. Works fine on my Mac. I've tried everything except restoring my devices, nothing has helped.

  • by AndersLive,

    AndersLive AndersLive May 30, 2012 2:30 AM in response to marcwiegelmann
    Level 1 (0 points)
    May 30, 2012 2:30 AM in response to marcwiegelmann

    Hi eveybody!

     

    Try set your settings in mail, contact, calendars/ Fetch New Data to Fetch Every 15 min.

    I had mine set to Manually thinking that those settings only matters when you don´t have push activated...

    Now it pushes fine

  • by jimmypowder,

    jimmypowder jimmypowder May 30, 2012 3:07 AM in response to bbleecker
    Level 1 (0 points)
    May 30, 2012 3:07 AM in response to bbleecker

    Gmail has been pushing just fine with Exchange since I switched over from ICloud .

     

     

    I will not be using ICloud as in its current state it is extremely unreliable . And to think I thought

    iCloud would work better with Apple devices because it's a Apple service! Silly me .

  • by jimmypowder,

    jimmypowder jimmypowder May 30, 2012 6:09 AM in response to marcwiegelmann
    Level 1 (0 points)
    May 30, 2012 6:09 AM in response to marcwiegelmann

    Google email pushing perfectly for me today .

     

    I was never a MobileMe subscriber so this problem with iCloud is not an entirely

    MobileMe problem .

  • by Benjamin Everson,

    Benjamin Everson Benjamin Everson May 30, 2012 6:13 AM in response to marcwiegelmann
    Level 1 (85 points)
    May 30, 2012 6:13 AM in response to marcwiegelmann

    Just want to add my name to the list. I've been seeing this problem over the last week or so, but didn't notice it before that. iCloud push just refuses to work on either my iPhone 4S or iPad 2, but it works on Lion Mail. For me, Fetch (Mail) also refuses to work if I have Push on for that account, so iOS is not falling back to Fetch like it says it will. If I manually switch my iCloud account from Push to Fetch, then it work on the Fetch schedule as expected, though that has the side effect of moving all iCloud updates to Fetch. As someone else posted previously, other iCloud Push (Calendars, Reminders, etc.) seem to be working just fine.

     

    Mine is an old MobileMe account (from way back on the first day iTools was announced) that I migrated to iCloud 4-6 months ago. Push definitely worked for most of that time, though — like I said before, this is a relatively recent development.

  • by Alan Flanary,

    Alan Flanary Alan Flanary May 30, 2012 7:08 AM in response to Chuck Gould
    Level 1 (10 points)
    May 30, 2012 7:08 AM in response to Chuck Gould

    I also had a couple that got pushed yesterday afternoon, then it stopped working again. Just did another test and still not working this morning.

  • by was1234,

    was1234 was1234 May 30, 2012 8:51 AM in response to marcwiegelmann
    Level 1 (5 points)
    May 30, 2012 8:51 AM in response to marcwiegelmann

    I've had 2 emails push since Saturday. The rest of the time nothing until I open the mail app, then they flood in. It has worked pefectly since day 1 of the iPhone 4S release, until this past Saturday. Nothing seems to fix it. Blows.

  • by Dollardog,

    Dollardog Dollardog May 30, 2012 9:05 AM in response to was1234
    Level 1 (4 points)
    May 30, 2012 9:05 AM in response to was1234

    I'm on the 7th day of no push email notifications. Yesterday I had 1 email out of about 50 give me a notification. Apple also set my iCloud account in Test mode with a new password so the engineers can add my account to a test device. But so far I haven't heard from them. It doesn't seem to be a big priority for them!

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