marcwiegelmann

Q: Push email does not work (iCloud)

Since the update to icloud the push email does not work anymore. Im only talking about the me.com adress no Yahoo oder other Emails. I didnt changed the Mail settings and pushing mails worked fine before the update to icloud.

 

Example:

When i switched on the phone in the morning the mails i received during the night immediately got pushed to the iphone. That doesnt work anymore. It only receives the mails when i switch to the mail app.

 

Any suggestions anyone?!?

 

Im using newest iOS 5 with an iPhone 4S and migrated my old me.com account to iCloud.

Posted on Oct 17, 2011 12:32 AM

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Q: Push email does not work (iCloud)

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  • by PhantomSoul,

    PhantomSoul PhantomSoul Oct 24, 2011 3:16 PM in response to alexbird
    Level 1 (10 points)
    Oct 24, 2011 3:16 PM in response to alexbird

    I've noticed it in iCal and Mail as well.  Also the Facebook app, as well as many of the 3rd party social networking apps I use - I've noticed all of them need to be opened in order to receive Push notifications.

     

    @rczurek - yes, all appropriate notification settings are turned on.  If this was not the case, I would imagine that I wouldn't even receive push notifications when the apps are running.

  • by Starstreak007,

    Starstreak007 Starstreak007 Oct 24, 2011 4:15 PM in response to PhantomSoul
    Level 1 (0 points)
    Oct 24, 2011 4:15 PM in response to PhantomSoul

    Ok just got back from speaking to an apple person. She said something called springboard is crashing and that controls the push. She said the when I upgraded my iphone4 to the 4s and I restored my data, it was corrupted.

    That could be true as my 4 was JB.

    She said I need to do a hard reset and setup to use phone as new and not to use a previous restore.  She said my calendar and contacts would be fine BUT I would loose all my app game scores. :( I want this to work but I was told once I set my phone as new, I would loose the ability to do a restore from an old backup.

     

    Is anybody having push issues whos phone is from a clean install?

  • by oblackwidow,

    oblackwidow oblackwidow Oct 24, 2011 4:41 PM in response to Starstreak007
    Level 1 (0 points)
    Oct 24, 2011 4:41 PM in response to Starstreak007

    I have never JB any of my iPhones and I am having issues with email not pushing 99.9% of the time.

     

    @phantomsoul The Facebook app doesn't push for me as well.

  • by Starstreak007,

    Starstreak007 Starstreak007 Oct 24, 2011 4:56 PM in response to oblackwidow
    Level 1 (0 points)
    Oct 24, 2011 4:56 PM in response to oblackwidow

    But did u restore from a previous phone? Or was yours a clean phone and is having issues with push?

  • by oblackwidow,

    oblackwidow oblackwidow Oct 24, 2011 5:02 PM in response to Starstreak007
    Level 1 (0 points)
    Oct 24, 2011 5:02 PM in response to Starstreak007

    I restored from my iPhone 4 (I'm using the 4S now)

     

    Funny thing is the email notifying me of your post actually pushed to my iPhone on its own. First time it's done that in days :/

  • by Starstreak007,

    Starstreak007 Starstreak007 Oct 24, 2011 5:05 PM in response to oblackwidow
    Level 1 (0 points)
    Oct 24, 2011 5:05 PM in response to oblackwidow

    Maybe mail app was in background?  Mine receives pushes as long as I keep the app loaded.

  • by oblackwidow,

    oblackwidow oblackwidow Oct 24, 2011 5:28 PM in response to Starstreak007
    Level 1 (0 points)
    Oct 24, 2011 5:28 PM in response to Starstreak007

    I don't think so I never close the mail app from the multitasking bar. Also I had to go into the mail app to get the email that you had posted again it didn't push this time. I was waiting too hoping that it would push again or even fetch after 15 min on its own. I really hope that apple gets this worked out as I run a small business and most of my customers contact me via email.

  • by Starstreak007,

    Starstreak007 Starstreak007 Oct 24, 2011 5:53 PM in response to oblackwidow
    Level 1 (0 points)
    Oct 24, 2011 5:53 PM in response to oblackwidow

    Sounds like your issue is a bit worse than mine. But. As I said in a previous post, I can get fetch to work as long as I turn off push. Mind you this is only talking about @me.com account. I believe my gmail push works just fine.

  • by oblackwidow,

    oblackwidow oblackwidow Oct 24, 2011 6:02 PM in response to Starstreak007
    Level 1 (0 points)
    Oct 24, 2011 6:02 PM in response to Starstreak007

    I must have missed that post, I'll have to try setting mine on fetch and see how that works. My gmail doesn't have an option to push its fetch only. My yahoo account and my @me.com account both do not push.

  • by Starstreak007,

    Starstreak007 Starstreak007 Oct 24, 2011 6:10 PM in response to oblackwidow
    Level 1 (0 points)
    Oct 24, 2011 6:10 PM in response to oblackwidow

    Wait, your gmail doesn't have push or you didn't set it up?  I thought all gmail can be set to push. Just set it up as imap. I think there's a tutorial somewhere.

  • by oblackwidow,

    oblackwidow oblackwidow Oct 24, 2011 6:24 PM in response to Starstreak007
    Level 1 (0 points)
    Oct 24, 2011 6:24 PM in response to Starstreak007

    I guess I just didn't set it up for push I didn't know you could do that. Setting it on fetch worked at least for now. I can't believe I didn't see your post for setting it on fetch I thought I read all of the posts whoops :) thanks!

  • by Starstreak007,

    Starstreak007 Starstreak007 Oct 24, 2011 6:35 PM in response to oblackwidow
    Level 1 (0 points)
    Oct 24, 2011 6:35 PM in response to oblackwidow

    Well, I hope it stays working for you. Fetch that is. :)

  • by danddn2003,

    danddn2003 danddn2003 Oct 24, 2011 6:37 PM in response to marcwiegelmann
    Level 1 (11 points)
    Oct 24, 2011 6:37 PM in response to marcwiegelmann

    When I got my iPhone 4S, I started from scratch. I didn't restore a previous backup. I'm still having problems with mail.app. I don't get new mail pushes, nor does it fetch email as per the settings I setup.

  • by oblackwidow,

    oblackwidow oblackwidow Oct 24, 2011 6:48 PM in response to Starstreak007
    Level 1 (0 points)
    Oct 24, 2011 6:48 PM in response to Starstreak007

    Well it's worked twice in a row now fetching and push never worked twice in a row. Thanks again!

  • by Velgor,

    Velgor Velgor Oct 24, 2011 7:23 PM in response to marcwiegelmann
    Level 1 (35 points)
    Oct 24, 2011 7:23 PM in response to marcwiegelmann

    No joy here. iCloud push is not working on my iPad 2 nor my new iPhone 4S on WiFi. 3G seems to work with the iPhone though. Have tried everything possible. One thing I've noticed, my iPhone has been logging lots of errors involving WiFi latency, though it hasn't been an issue with connectivity for me. Feels like an iOS 5 bug.

     

    Peep your iDevice logs here:

     

    Settings > General > About > Diagnostics & Usage > Diagnostic & Usage Data

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