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iPhone 4s mic issues

123791 Views 255 Replies Latest reply: Apr 1, 2014 1:34 PM by pestul RSS
  • edoggy Level 1 Level 1 (0 points)
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    Oct 18, 2011 10:51 PM (in response to Josh_mil)

    Same problem here. 4s 32gig Vzw network. I was also told to contact apple. Let's hope Tim and his team have an answer for this.

  • joyifromsunnybank hills Level 1 Level 1 (0 points)
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    Oct 18, 2011 11:17 PM (in response to Josh_mil)

    In regards to the photo, have you tried using the flash in different conditions?

     

    From what I can see, it looks like the camera has bumped up the ISO quite drastically to try and light up the scene... as a result, you are getting a lot of noise in the picture. The yellow tint could just be the white balance not working so well in low light condition...

  • MacminiOZ Level 1 Level 1 (0 points)
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    Oct 19, 2011 3:34 AM (in response to Josh_mil)

    Also having the mute issue when I call someone. Speaker phone works

     

    4S 64GB White

  • dmitriyfromthornton Level 1 Level 1 (0 points)
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    Oct 19, 2011 8:55 AM (in response to Josh_mil)

    Like you already know I was having this issue with mic for incoming and outgoing phone calls. Last night I went to Apple store appointment and got a new phone. The Apple rep was asking me if I restored my phone from the backup or start as a new phone. I actually restored my phone from the back up previously. Now to rule out the hardware and software I start my phone as a NEW IPHONE at the store. When I got home I connected to iTunes and synced my contacts and apps. All phone calls I made after the restore went fine without issues.

    To save you guys trip to Apple store you can do hard reset. Settings-->General-->Reset--->Reset All Settings. It will bring your phone to initial state like you got it from the box. After that just follow the instructions to select you language and the back up option. On the third screen select: Start As A New iPhone, and connect to iTunes to sync. Let me know if it works.

  • ambernote Level 1 Level 1 (0 points)
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    Oct 19, 2011 9:16 AM (in response to Josh_mil)

    I have the 4s and cannot actually hear the people I am on the call with.

     

    also having problems with photos not focusing when using flash

  • piercen Level 1 Level 1 (0 points)
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    Oct 19, 2011 11:52 AM (in response to Josh_mil)

    Yes Josh_mil, I have the same issue. I found out that I can press speaker phone and then go back to normal. The audio works then. It's a fix temporarily until I go back to the apple store tomorrow. This better not happen with the next one I receive.

  • D Milly Level 1 Level 1 (0 points)
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    Oct 19, 2011 12:58 PM (in response to piercen)

    Piercen, I'm experiencing the same problem with my Black iPhone 4S 16Gb.

     

    When I make a call I can see that the call has connected by the call timer. There is no audible ring through my speaker and I can't hear the person I've called speaking. When I tap the Speaker Phone, I can hear the person, tap it again and the phone returns to normal audio through the speaker. The next time I dial the same number no problem, normal audio.

     

    I spoke with AppleCare and backed-up the phone through iTunes and returned the phone to Factory Settings and installed from back-up. Still no joy, same problem. Then I thought I'd Reset the Network (Orange UK), still the same problem.

     

    I phoned AppleCare and they initially asked me to visit an Apple Shop, which is a 1 hour car journey from home and not at all convenient, so I asked for an Express Exchange and will receive a replacement iPhone 4S in 2-3 working days. Hopefully the new handset will be problem free!

  • Chris Emmerson Level 1 Level 1 (0 points)
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    Oct 20, 2011 4:40 AM (in response to Josh_mil)

    im starting to think the bug is siri related to the phone thinking your holding it to your ear to talk to siri instead of it knowing a call has been placed

  • Dj Popeye Level 1 Level 1 (0 points)
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    Oct 20, 2011 9:39 AM (in response to Josh_mil)

    My iPhone does that too. I have the Black 32 GB Sprint version, so it's all internal. My mic doesn't work for both incoming or outgoing calls, and also doesn't work for Siri sometimes. I don't know what is causing it because I don't do anything different (that I've noticed) from the times it work to the times it doesn't work. I press the button to ask Siri something and it works fine, then 10 mins later I try to do the same thing and it doesn't work.

  • piercen Level 1 Level 1 (0 points)
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    Oct 20, 2011 11:13 AM (in response to Dj Popeye)

    It may be a hardware issue, I'm not sure. All I know is that I took the time to bring it to Apple today and they replaced it. I never noticed until now that I couldn't use Siri by placing it up against my ear.

  • esb885 Level 1 Level 1 (0 points)
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    Oct 20, 2011 5:59 PM (in response to Josh_mil)

    I have a 16 GB white iPhone 4s on AT&T.  After using Siri with headphones in, the mic on the phone stopped working when making and receiving calls.  The phone even defaulted to speaker phone and it was not possible to turn it off.

     

    Solution that worked for me:  restored the os and loaded an earlier backup from the same day.  It works now.

     

    Seems like a software issue and hopefully a release will come soon.

  • Howard Part Level 1 Level 1 (110 points)
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    Oct 21, 2011 10:45 AM (in response to dmitriyfromthornton)

    I tried you approach and no luck. A new phone is on its way to me. Hopefully this is an isolated situation and not a new "antenna gate"

     

    Howard

  • Gazparc Level 1 Level 1 (0 points)
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    Oct 21, 2011 11:46 AM (in response to Josh_mil)

    I have a white 64gb 4s.  About 30% of my calls have an issue with the earpiece speaker. Calls appear to connect but the speaker and mic don't work so I can't hear the other person and they cant hear me.  I know the call is connected because the timer is counting.

    Another issue when making a calls is hearing my own voice echo through the earpiece.

    Final issue when calling voice mail,  the speaker distorts making the other person sound like a robot.

     

    Seams to only happen during outgoing calls.

     

    Really annoying as it is intermittent.  Tried full restore and restore of network settings. If anything it is getting worse.  Can't get a genius appointment till Monday.  Not impressed.  Apple took 16 months to get this updated phone right. 

  • robinbudd Level 1 Level 1 (0 points)
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    Oct 21, 2011 1:12 PM (in response to Josh_mil)

    Same problem here.  With headset, often (but not always) the phone switches to speaker mode.  If I remove the headset and go out of speaker mode, then the mic doesn't pick up my voice.  Even without the headset, sometimes the mic doesn't work.

     

    This is not a hardware problem - exchanging your phone won't help.  I know because I exchanged phones TWICE.

     

    I've disable Siri and so far the problem seems to be solved.  If the problem comes back (with Siri still disabled) I'll let you know.

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