9 Replies Latest reply: Jun 13, 2012 11:24 AM by eidolonv2
mgerrard Level 1 (0 points)

I like the update included with iOS 5 that enables the volume + button to capture pictures and start/stop video while holding the camera in the landscape/horizontal position.  However, when holding the phone with the volume buttons facing upwards (like all cameras) the pictures/movies are orientated upside down in Windows.  Apple support said that the camera was designed to be used with the buttons facing downwards while in the landscape operation of the camera. Seems to me that this is totally counter-intuitive and opposite of typical camera operation, but I guess there are some other constraints/conflicts with the camera, hardware, or the proximity of the lens that requires using your left thumb to operate the vol + camera shutter button...


Folder View.jpg


Windows 7, iPhone 4S
  • nobilem Level 1 (0 points)

    Same problem!

    Apple, FIXIT!

  • Headhunter06 Level 1 (10 points)

    I agree that Apple needs to fix this. For some reason, I do not remember this problem on earlier versions of iOS 4, but it may well have been there all along. But now that I have iOS 5, it seems that no matter how I take a photo--either in portrait layout or lanscape--it gets tilted when e-mailed from my iPhone and then viewed on a regular PC. Video can and does sometimes come out upside down. I found that I could use Windows Movie Maker to reorient the movie to right side up, but the process seems to double the file size..so a 2 minute video that is 170MB ends up being 330MB !  Somehow the orientation metadata is getting lost or corrupted. I've seen a couple of forum posts suggesting that Apple doesn't want to set an all-purpose "this way is up" metadata tag because there are, apparently, some folks out there who do really want to shoot pictures and video upside down. If that's the case, I'd suggest instead that Apple add a camera settings option in the "settings" section that allows for both an "always up" setting and a "fixed frame" so that idiots like me will always have their pictures and video orientented up while true artists can have the option to decide what is up and upside down. Until then, I have not yet figured out how to prevent post-picture e-mail photo orientation grief. Each e-mailed photo tends to be its own orientation surprise.

  • Headhunter06 Level 1 (10 points)

    What I think Apple should do is add a camera settings feature to the settings tab that allows for two new options. Option one would be "camera frame orientation always up". This would mean that no matter how you hold the camera, up is always up on the photo or video. Option two would be "camera frame orientation fixed". A sub option here would allow the user to select either portrait or landscape (with home button on the right) as the default "up" orientation. That would allow those rare two or three people in the universe who really do want to take upside down or sideways photos to do so. The "always up" option would allow the rest of us to take photos without having to worry that they will come out jacked up. In any case, I sure hope Apple is reading its support blogs...seems like there are enough of us out there who are having this photo issue to merit a fix in a not-too-distant future iOS update.

  • michael33r Level 1 (20 points)

    Well for the pictures I know how to fix it.  You can right click on them and you will see the option to "rotate clockwise" or "rotate counterclockwise".  For the videos though I don't know.  I know it will be agrivating to have to do this to all you pics but it is a way. 

  • XtremeArtists Level 1 (10 points)

    This is still broken. The "shutter release" volume control sould be on the right top like any other point and shoot.


    Also, it should not matter where the volume control is relative to the horizon, since "up" is always "up." Consumer-grade point and shoots don't exhibit this issue; why should the iPhone?

  • Dale Dietrich Level 1 (0 points)

    Here's a blog post I wrote about an easy solution to this annoying problem:


    http://www.daleisphere.com/easily-rotate-iphone-4s-videos-with-freemake-video-co nverter/


    Cheers ... Dale

  • nobilem Level 1 (0 points)


    today I forwarded a picture using Mail and all my colleague received an upside down


    you can imagine the jokes about apple vs android...

    This issue is really ridiculous and apple isn't fixing it anymore.

    apple is written with 'a' and not 'A' not for a case...

  • LakeLink Level 1 (0 points)

    I took some videos with my 4S and on one of them the format changed from landscape to portrait when I loaded them into iPhoto on my iMac.  I was able to correct that by copying the file to my desktop, opening it with QuickTime, rotating it in QuickTime, then saving/exporting the rotated file with a modified file name to my desktop, and finally importing it back into iPhoto.


    This process is also handy if you've got an original iPad like I do that doesn't accept the 4S video format yet you want to have that video on your iPad as well.  For those situations when you're ready to save/export the file from QuickTime to your desktop, QuickTime gives you a choice of format options.  Simply select the one that includes reference to the iPad and complete the rest of the process.


    The above sounds more complex than it really is but it solved the problems for me.

  • eidolonv2 Level 1 (0 points)

    Everyone at work has a windows computer. For that matter so do I. I have found that Quick Time opens the movie in the correct orientation regadless of the phone orientation  (buttons up / buttons down / landscape mode) when the movie was taken. Set the Windows default for opening a .MOV file as Quick Time?