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Unable to Restore iPad. How do I fix it?

I am having major trouble restoring my iPad.


Here are the steps I did:

1) I was trying to upgrade my iPad to iOS5. So I first upgraded iTunes on my Mac to the latest 10.5 version. That went ok although it was crashing several times in the beginning. But is stable now after a couple of days.


2) I plugged in my iPad to the Mac and iTunes detected it. I have used this iPad with this iTunes several times to sync photos, music and download podcasts etc.


3) When I asked to update the iPad software, it said "This iPad is not synced with this iTunes library". And then it gave all kinds of confusing messages e.g. your apps over here will be deleted, your items in the library will be missing etc. I basically said replace anything you like on the iPad and asked to proceed.


4) It then made some progress (downloaded the new iOS5 I believe, attempted to upgrade). But finally it failed after wiping out everything on my iPad.


Current status

On my iPad: All I see is the iTunes icon with the USB cable asking me to plugin to iTunes.

On iTunes: iPad "iPad" could not be restored. An unknown error occurred (1).


I have tried the process now over 20 times but no luck. Tried to restart the Mac, restarted iTunes, tried after 12 hours, tried on a different network etc. etc. But no luck whatsoever.


Where is the ******* simplicity that Apple seems to offer!! Someone help restore my iPad and help restore my faith in Apple.


Thanks,

Abhinav

iPad, iOS 5, Unable to restore my iPad

Posted on Oct 17, 2011 12:32 PM

Reply
11 replies

Oct 28, 2011 2:35 PM in response to akhushraj

As it happens, just completed a family visit trip to a location with Aple Store (San Antonio). The Genius there had the same problem with the update as I. Could not explain the reason nor the fix. The result was a completely new device ( a direct replacement of my original iPad) for no charge. Your milage may vary.


Now, I will begin the restore from my iTunes on my desktop iMac. Wish me luck!

Dec 12, 2011 11:27 AM in response to leaping

My iPad has been working for about 4 months with a cracked screen. Now I am having the same problem as all of you after the update to iOS 5 and they tell me they won't look at it because of the cracked screen. I have to spend money to fix it before they will even look at it. Screen is almost the same amount as a new iPad. Going to try updating on an old macbook. Any other advice?

Unable to Restore iPad. How do I fix it?

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