Previous 1 2 3 Next 86 Replies Latest reply: Dec 16, 2013 5:39 AM by RangerRickMN
denisefromtucson Level 1 Level 1

My iPhone 4s thinks I am in the Cupertino CA time zone.  The "set automatically" time zone setting is ON.  Any suggestions on how to fix?

iOS 5
  • AlexFromNogales Level 1 Level 1

    I'm having the same problem... Where you able to fix it?

  • AlexFromNogales Level 1 Level 1

    Maybe the problem is in AZ only...

  • denisefromtucson Level 1 Level 1

    I was not able to fix the issue.  I've spent almost three hours on the phone with service.  Two phone restores later, and several other "try this" attempts, it is not fixed.  I was basically told, Cupertino is just the default, your time zone is correct.  I guess we'll see on November 6, when the time changes for everyone else except for Arizona, if my time zone is in fact correct.

  • rimshaker Level 3 Level 3

    Interesting, looks like AZ keeps the same time as pacific time according to this time zone map:



    In which case your phone is correct. Does AZ daylight savings change only once during the year?

  • AlexFromNogales Level 1 Level 1

    I changed the Set Automatically to OFF and set the Time Zone to Phoenix... I'll wait until the fix it... I think this problem is related to the iOS 5, because my iPhone 4 has the same problem and it started after the upgrade...


    I think they have to release a fix soon, I'm also having problems with the bluetooth and wifi...

  • AlexFromNogales Level 1 Level 1

    @RimShaker, AZ doesn't observe the daylight saving time. So, we never change the time.

  • diesel vdub Level 7 Level 7

    If the device is set to "Set Automatically" for the time zone, then it is pulling the information from the cellular network.  Check with your carrier to ensure they have the correct settings.


    It may also be getting confusing information from the computer that you normally sync with.  Verify that the timezone (not just the time) is correct on your computer.

  • AlexFromNogales Level 1 Level 1

    @Diesel vdub


    There is a new option (I think) under Settings/Location Services/System Services called Setting Time Zone... Seems that it suppouse to grabe the time zone using the GPS....

  • James Bucanek Level 1 Level 1

    I have the same problem. I've tried a number of the remedies outlined in the support articles, but none of them worked (and all seem to be written for iOS 3).


    I, too, live in AZ which does not observe daylight savings time.


    An earlier poster posited that the iPhone gets it's time zone information from the cellular network. This might explain the problem if that information is simply the timezone offset (i.e. GMT-7), which would match PST at the moment. But that doesn't explain why my Wi-Fi only iPad has the exact same problem.


    Anyway, as long as PDT and MST are the same time, it isn't a problem. I guess we'll see in a few weeks what happens when PDT falls back an hour.

  • gadgetgirl875 Level 1 Level 1

    I also live in the Phoenix area and am experiencing this problem.  We have several iDevices that are all "acting" differently...

    iPhone4s (iOS 5) - Set Automatically = ON, Time Zone = Cupertino

    iPhone4 (iOS 5) -  Set Automatically = ON, Time Zone = Cupertino

    iPod 4th gen (iOS 5) - Set Automatically = ON, Time Zone =Phoenix

    iPad and iPad2 (iOS 5) 3G - Set Automatically = ON, Time Zone = Cupertino

    iPhone 3GS (iOS 5) no SIM card - Set Automatically = ON, Time Zone = Phoenix


    The iPods and iPhone 3GS do not have cellular connectivity and work fine.  I am wondering if this is a network issue (AT&T specifically).


    Interestingly enough, if you go to Settings > Mail, Contacts, Calendars and change "Time Zone Support" (under Calendars) to ON, the Time Zone that automatically gets selected is Phoenix.


    It'll be interesting to see what happens on Nov 6th when everyone else observes DST and AZ doesn't.

  • LnGwStX Level 1 Level 1

    I have a Verizon iPhone 4 that I just upgraded to iOS 5. I kinda wish I had waited; there have been so many bugs and irritating compatibility issues.


    I live in Phoenix, also, and my phone is set to get the time automatically; it's showing Cupertino. So, obviously it's not a network problem. I'm afraid to wait and see if this gets fixed; it's going to be a big problem for me. Yeah, I'm on 'Cupertino time' now, but in a few weeks, I'm going to be on mountain time, and following a Cupertino clock is going to make me an hour late. Arizona has its own time zone; all previous iOS iterations got that, so what's the problem now?


    As for changing it to set manually, I don't trust that; it has been my experience that it loses time fairly quickly. I left it on manual time inadvertantly once and ended up over 30 minutes late to work because the clock was running so slow. I can't figure out how it lost that much time that quickly, but I do know that I'm not doing that again.


    The beauty of having a (very expensive) phone that does everything is that you can use it to do everything -- play music, surf the internet, and even wake up in the morning. I've used my phone as my alarm clock ever since phones started coming with that feature, and I've come to depend on it.  They really need to fix this problem *before* November 6th. Really. The only saving grace is that Nov 6th is a Sunday and I have no appointments that day, so the time problem is not going to be disastrous as much as just really, really annoying.

  • td sf Level 1 Level 1

    i am in San Francisco, which is in the same timezone as Cupertino, all year round.  But i still hate being forced to use "Cupertino" as my time zone.  should we be using "Hoboken" as the name of the time zone for everyone on the east coast?  This is annoying Apple behavior.

  • GlennW Level 3 Level 3

    So here's an interesting one.  On my iPad 2 I switched "Set Automatically" off and then on, and now, "magically," my time zone is Phoenix like it should be.


    Unfortunately this did not work on either my iPhone 4S or my wife's iPhone 4 running iOS 5.

  • GlennW Level 3 Level 3

    For you it's annoying.  For the thousands of us in Arizona it is a real problem.

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