@me.com email address not able to send email

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@me.com email address not able to send email

I am using my @me.com email address with iCloud. I have tried turning off Wi-Fi to send. I have tried turning it back on. I have tried deleting the account and adding it again. I don't have a computer that I use this email address except for the iCould website, so I don't know if it's a home network issue or just a phone issue. I can receive email just fine, but sending gives me the "The sender address "myemail@me.com" was rejected by the server. A copy is placed in the Outbox and sits there indefinitely.

I'm not really sure what else to do. My MobileMe account expired before iCould went live, so I got my email address back, but all of my music and app purchases are tied to this account. I would like to use iCloud for everything (email, calendar. etc), but it doesn't seem to want to play nice with actually sending email.

iPhone 4, iOS 5

Posted on Oct 17, 2011 1:02 PM

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Answer 1

Oct 17, 2011 1:20 PM in response to stphnlwlsh

I can't send any email nor receive any, not on my computer, nor iPad or iPhone. The only way to send emails is via the webbased iCloud site but then again, I am not receiving any mail anywhere, not even webbased. Very very annoying and hindering my business and social life tremendously. It's been like that for at least 24 hours, don't know how long before that, I was travelling, but it worked fine when I left home on sunday morning.

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Answer 2

Oct 17, 2011 6:07 PM in response to stphnlwlsh

add me to the list...

I haven't been able to send at least the last few hours, not sure when the issue started so it may be longer. My issue is only with sending e-mail from iPhone 3GS, I can send fine from iCloud.com. I can recieve on iPhone with no problems, just sending is not working. Also, e-mail sent from iPhone 3GS show up in Sent folder when viewed on iCloud.com so I know the item is hitting the iCloud servers/ I would venture to guess that this is due to the iCloud SMTP servers are getting slammed with all the new email as 20 million people updated to iOS5 & added iCloud accounts over the past few days. May just be a growing pain, I plan to wait a bit before switching back to gmail.com

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Answer 3

Oct 17, 2011 6:14 PM in response to stphnlwlsh

UPDATE:

Just got these bounce back emails from Apple's email server, it's just as I thought, one huge bottleneck of SMTP traffic hitting the servers..

-------------------------------------------------------------------------------- ----------------------------------------------------------------------

Delivery attempt history for your mail:

Mon, 17 Oct 2011 20:16:14 +0000 (GMT)

Too many failures to this host during this run; skipping this host: Dead (unresponsive) host

Mon, 17 Oct 2011 12:05:44 +0000 (GMT)

Too many failures to this host during this run; skipping this host: Dead (unresponsive) host

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Answer 4

Oct 17, 2011 6:19 PM in response to stphnlwlsh

wow!... I just realized that I haven't been able to send email since day 1 of using iCloud account. Just got another NDR and as you can see the email has been having troubles since Saturday...

Delivery attempt history for your mail:

Mon, 17 Oct 2011 18:40:35 +0000 (GMT)

Mon, 17 Oct 2011 10:21:29 +0000 (GMT)

Mon, 17 Oct 2011 02:02:24 +0000 (GMT)

Sun, 16 Oct 2011 17:43:19 +0000 (GMT)

Sun, 16 Oct 2011 13:24:13 +0000 (GMT)

Sun, 16 Oct 2011 09:05:06 +0000 (GMT)

Sun, 16 Oct 2011 04:46:00 +0000 (GMT)

Sun, 16 Oct 2011 02:26:54 +0000 (GMT)

Sun, 16 Oct 2011 00:07:48 +0000 (GMT)

Sat, 15 Oct 2011 22:48:42 +0000 (GMT)

Message was edited by: smittyofdhs

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Answer 5

stphnlwlsh Author

Level 1

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Oct 17, 2011 6:24 PM in response to smittyofdhs

My solution was this:

Delete my iCloud account from my phone.
Add my iCloud account back to my phone using my MobileMe address (this was not my AppleID, but it picked it up anyway)
Turn syning back on like you normally would.
Voila. Sending mail from a .Mac AppleID with a MobileMe email address through iCloud.
Oy. Rest from all of your labor.

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Answer 6

Oct 17, 2011 10:33 PM in response to stphnlwlsh

This issue is a server issue, deleting accounts and re-adding may work once, but the servers are hit or miss right now. You can prove this by sending an email to another @me.com email address, the email will hit their inbox immediately. The issue is between the SMTP (sending) server, they are not communicating properly and/or are just flat out overloaded.

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Answer 7

Oct 18, 2011 12:58 AM in response to smittyrocks

It's still weird, my wife and daughter have no issues what so ever with their me. accounts via iCloud. Me as main account holder has no access what so ever to the iCloud mail service.

I had rerouted my personal domain mail via my me account and I have been obliged, after being out of reach for for I don't know how long, to reroute it through a new gmail account, which works fine now.

So, I am back in business thanks to gmail and I will return to iCloud when all of these worried messages have disappeared from the discussions forum.

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Answer 8

Jpakma

Level 1

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Oct 18, 2011 6:11 AM in response to stphnlwlsh

I am getting similar error but only from my ios devices (iPad and iPhone) the icloud web mail works just fine. This is getting really frustrating.

Reason: unable to deliver this message after 1 day

Delivery attempt history for your mail:

Mon, 17 Oct 2011 18:49:45 +0000 (GMT)

Mon, 17 Oct 2011 10:27:28 +0000 (GMT)

Mon, 17 Oct 2011 06:05:11 +0000 (GMT)

Mon, 17 Oct 2011 01:42:54 +0000 (GMT)

Sun, 16 Oct 2011 21:20:37 +0000 (GMT)

Sun, 16 Oct 2011 18:58:20 +0000 (GMT)

Sun, 16 Oct 2011 16:36:03 +0000 (GMT)

Sun, 16 Oct 2011 15:13:46 +0000 (GMT)

The mail system will continue to try to deliver your message

for an additional 3 days.

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Answer 9

Oct 19, 2011 7:26 AM in response to smittyofdhs

I am having the same problem as you, have you found a temporary work around. I know that you can change the SMTP server on the mail ap to p04-smtp.mail.me.com and it works. This unfortunately has not worked on my mobile devices.

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Answer 10

Oct 19, 2011 9:44 AM in response to stphnlwlsh

Email started flowing this morning. The 20+ tests I've sent out over the last two days have started to show up at the receipant's mailboxes. Even tests I sent out this morning are showing up.

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Answer 11

Nov 1, 2011 6:23 AM in response to smittyrocks

can someone tell me the SMTP Setting they are using for their iCloud? nothing is working on my end and I am BEYOND frustrated.

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Answer 12

Nov 1, 2011 5:23 PM in response to Alicia Williams

Bump! Same problem, still no fix.

It was working a while ago and then reverted to mac.com in the email settings - hence am still receiving the message: A copy has been placed in your Outbox. The sender address xyz@mac.com was rejected by the server. Have tried p04 settings etc. without success.

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