Q: icloud storage refund

Go to www.apple.com/support/contact

Select Express Lane for MobileMe (DO NOT select Express Lane for iCloud)

On the next screen, ensure MobileMe is selected

Coose Account & Billing

Next screen choose Cancelling paid subscription; you can provide additional info, optional

Next screen choose Chat; provide requested info

Enter chat session; explain you would like iCloud Storage refund and your within 15 days

Apple rep will ask for birthday, address, phone and last 4 digits of cc used to order storage

You then get your refund

This will be a no charge chat.  Shouldn't be this hard, but this should help.

Thanks for the tip. I had spent a couple of hours on the phone and website trying to figure this out to no avail. Your tip had it solved in 15 minutes. thanks again.

Please mark this as solved.  It will help others looking for the same solution...

I tried to do that, but I couldn't see the correct answer or helpful answer choices that are suppose to be at the bottom of the post. Any ideas?

@Plusco - That worked like a charm.  Thanks!

Thank you, Plusco! That worked great. Apple Service Rep was friendly and efficient. Thanks again.

MooMuir

1. Only the Original poster can mark an answer correct.
2. Whilst it would be great if everyone did mark correct answers as such, asking for this is considered rude anjd frowned on in these communities.

MooMuir quite nobly asked for somebody else's answer to be rewarded with points...

Agh yes that's correct I was confused by them not asking the original poster.

Did as 'Plusco' advised and was talking to an advisor within 2 minutes.  Refund sorted within 3 minutes.  Thank you Plusco and thank you Apple!!

Plusco, you are a life saver!  I finally got my refund using your method after calling Apple, then being directed to their website, only to be redirected to calling them again.  I don't know why I expected them to make this an easy process...

Glad I could help.

I too found your info really usefull, got so annoyed after spending the £28 for a service tha just doesn't work propperly ,

Refunded now, will carry on backin up via ITunes until they get the service working properly.

Thank you, Plusco!  Very easy process with your help.