TheAmdMAN

Q: iPhone 4S - Outgoing call no audio

Picked up a Verizon iPhone 4S - 32GB and on about 1 in 10 calls I get no outbound audio when dialing.  Call shows the timer counting as if the call is progressing but absolutely no ring back and cannot hear the party on the other end when they answer. 

 

Anyone else having this issue?  I've found a few forums online stating people have had luck hitting the speaker button on and off to get it working again but it hasn't failed in the past 20 minutes for me to test that theory..

 

Thanks...

Posted on Oct 17, 2011 3:59 PM

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Q: iPhone 4S - Outgoing call no audio

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  • by Jim-in-NH,

    Jim-in-NH Jim-in-NH Nov 1, 2011 6:09 AM in response to TheAmdMAN
    Level 1 (0 points)
    Nov 1, 2011 6:09 AM in response to TheAmdMAN

    I had AT&T iPhone 4S 64G with same issue.  After reading several forum discussions yesterday, I tried switching the speaker on then off as suggested.  This work-around worked but was still unacceptable to me.  I made an appointment at the nearest Apple Store Genius Bar.  They did some diagnostics and told me that the phone checked out fine.  However, they gave me a replacement phone with no further questions asked.  I figure they must be getting quite a few returns judging from how quickly they agreed to replace.  I have not had any problems with the new phone.

  • by gettingtoknowyou,

    gettingtoknowyou gettingtoknowyou Nov 1, 2011 7:17 AM in response to Jim-in-NH
    Level 1 (0 points)
    Nov 1, 2011 7:17 AM in response to Jim-in-NH

    I have this problem intermittently. I go days without it happening, then it happens again. It just now happened again and I decided to search for the issue...lo and behold, I find this thread. I know I have tried toggling the speaker on and off during one of these "no audio outgoing calls" and that hasn't seemed to work for me...I'll try it a few more times, since it seems to work for most people. I have a black iPhone 4s 32GB.

  • by Ted Pruitt,

    Ted Pruitt Ted Pruitt Nov 1, 2011 8:06 AM in response to TheAmdMAN
    Level 1 (43 points)
    Nov 1, 2011 8:06 AM in response to TheAmdMAN

    I'm going to add my post to this thread so we have at least one large thread with a list of the problems (there are MANY other posts on the board, but this one appears to be the largest one I've come across.) I have an AT&T, 64GB, White iPhone 4s. Intermittant audio on outgoing calls is the issue. I have been through all of the listed fixes -- reset network settings, total reset, restore, DFU restore. All to no avail.

     

    I'm in between on going through the trouble of going to my "local" Apple store (2 hours away) to roll the dice on getting a new device (although the last tech I spoke to said they would note it in my case.) It also appears to me that replacing the phone only fixes the issue in 50% of the cases. Hopefully, if we continue to pile up complaints it will be addressed, HOPEFULLY by a software fix (which is likely.) We will see.

  • by GasMan320,

    GasMan320 GasMan320 Nov 1, 2011 8:47 AM in response to Ted Pruitt
    Level 1 (0 points)
    Nov 1, 2011 8:47 AM in response to Ted Pruitt

    Ted Pruitt wrote:

     

    It also appears to me that replacing the phone only fixes the issue in 50% of the cases.

     

    Are you sure about this? Myself and others in this thread who have gotten a replacement seem to be overwhelmingly reporting that the issue has completely disappeared.

  • by iFireman,

    iFireman iFireman Nov 1, 2011 8:57 AM in response to TheAmdMAN
    Level 1 (0 points)
    Nov 1, 2011 8:57 AM in response to TheAmdMAN

    I just tried to solve my audio problem with a DFU restore to "a new iPhone". But it did NOT fix the problem at all.

  • by AppleFanFromTexas,

    AppleFanFromTexas AppleFanFromTexas Nov 1, 2011 9:00 AM in response to iFireman
    Level 1 (0 points)
    Nov 1, 2011 9:00 AM in response to iFireman

    Didn't fix mine either.

  • by michaelb1234,

    michaelb1234 michaelb1234 Nov 1, 2011 9:35 AM in response to GasMan320
    Level 1 (10 points)
    Nov 1, 2011 9:35 AM in response to GasMan320

    I've replaced mine twice already, the problem persists.

  • by AppleFanFromTexas,

    AppleFanFromTexas AppleFanFromTexas Nov 1, 2011 9:36 AM in response to TheAmdMAN
    Level 1 (0 points)
    Nov 1, 2011 9:36 AM in response to TheAmdMAN

    BGR is reporting the issue today.

  • by michaelb1234,

    michaelb1234 michaelb1234 Nov 1, 2011 9:43 AM in response to TheAmdMAN
    Level 1 (10 points)
    Nov 1, 2011 9:43 AM in response to TheAmdMAN

    Hey Apple! When are you going to say something about this? It's the loudest topic on the iPhone 4S Support forum, people bought a phone with a major flaw, yet there is no acknowledgement that someone is working on a solution and what you think the problem is, it's been more than 2 weeks since launch and this issue started on day one. I would never again buy an iPhone at launch and before checking the support forum to see that all problems are resolved, maybe I'll start sticking with my old iPhone for 2-3 years instead of upgrading every year, maybe I'll look into android. Start taking responsibility or you'll start loosing my business.

  • by VUVE,

    VUVE VUVE Nov 1, 2011 9:43 AM in response to Jim-in-NH
    Level 1 (0 points)
    Nov 1, 2011 9:43 AM in response to Jim-in-NH

    I had an iphone 4s that worked fine then got another and when I call out it shows it is ringing but I cannot hear anything.  The person that I call says it is ringing on their end for a couple of rings then stops.  I talked to Apple support yesterday and they had no solution

  • by CALLIOK47,

    CALLIOK47 CALLIOK47 Nov 1, 2011 11:09 AM in response to TheAmdMAN
    Level 1 (0 points)
    Nov 1, 2011 11:09 AM in response to TheAmdMAN

    Hello everyone!

    Like everyone else here, I had this irritating problem on my iPhone 4S 32Gb White, which was purchased in France. Tried a restore about 4 times, no fix.

    But I think I've managed to find a solution.

     

    Go to Location Services -> System Services and turn OFF "Cell Network Search". Actually, I disabled everything exept "Compass Calibration".

    After that, the problem seem to disappear. I made about 10 calls and the speaker worked properly.

     

    Please write here if this solution help you, my iPhone seems to work fine.

     

    PS: Sorry for possible mistakes, I'm from Russia.

  • by gurkan87,

    gurkan87 gurkan87 Nov 1, 2011 12:29 PM in response to CALLIOK47
    Level 1 (0 points)
    Nov 1, 2011 12:29 PM in response to CALLIOK47

    I tried the Cell Network Search off and it didnt work for me.  I'm gonna go to the apple store soon and hope they got properly working replacement 4Ses.

  • by Gallop,

    Gallop Gallop Nov 1, 2011 12:42 PM in response to TheAmdMAN
    Level 1 (0 points)
    iPad
    Nov 1, 2011 12:42 PM in response to TheAmdMAN

    Here is an update on my iPhone 4S 64GB.

    Took it into an Apple Store over the weekend and described the problem with one way audio and explained what I had done to try to fix it. The genius replaced it without any further questions.

    Have made a lot of calls over the last few days on the new iPhone, using built-in mic, bluetooth and plugged in headset - no problems whatsoever. Apart from this one fault, the old iPhone and new one performed exactly the same.

  • by TraceWC,

    TraceWC TraceWC Nov 1, 2011 1:13 PM in response to Gallop
    Level 1 (0 points)
    Nov 1, 2011 1:13 PM in response to Gallop

    Just want to add that I frequently have this problem too.  Very frustrating when I have to text someone that I will call them when I can find a land line after I have tried to call them 10 times with no outgoing audio...

  • by michaelb1234,

    michaelb1234 michaelb1234 Nov 1, 2011 1:18 PM in response to TheAmdMAN
    Level 1 (10 points)
    Nov 1, 2011 1:18 PM in response to TheAmdMAN

    Hello there Apple! Say something! We all paid a lot of coin for this phone and we want answers!

     

    People on this threat PLEASE Like this post to show your support.

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