Q: iPhone 4S - Outgoing call no audio

same issue; outgoing calls or incomming call has to be heard over on speaker phone or head phone. Handset not functioning. Did restore new software. But the same problem still persists. Any solution.

Probably just the camera optics rattling. It's normal.

My replacement is still working fine.

t_sun wrote:

 

Had my replacement a couple of days and despite numerous phone calls, siri use etc I cannot get it to malfuntion.  Unfortunately it has an annoying rattle sound when gently tapping, shaking and putting down.  Don't think the original 4S rattled at all.  Anyway I'm convinced this is a hardware issue - there must be a bad batch or even batches out there.  Really believed was software in the beginning but that no longer makes sense.

This is absolutely nuts. I have scheduled for an appointment for this morning but no matter what I do I cant replicate the problem. It was driving me nuts yesterday all afternoon. I couldnt replicate the problem yesterday morning either, that's why I cancelled yesterday's appointment. It souns like has got something to do with Siri. Nobody uses Siri in the morning. I dont know, I am changing mine today for the 3rd time. This is NOT acceptable Apple!

I'm also having this problem. Headphones and Speaker work fine, but the earpiece is silent. Contemplating trading in my phone for another.

I have a loaner phone to use while Apple looks at mine which had other issues as well.

No sound thru speaker for phone calls, yet apps have sound.

huge battery life issue

Siri became confused and started mis understanding what I was telling her.

Refused to sync to my computer

Refused to backup to my computer

several hardare error messages after rebooting the unit.

I included a complete list of issues with phone when I fedexed it back to them. So they wont just fix or concentrate on one issue. I believe mine is a hardware issue. It was wonderful for 2 days and on day 3 it seemed to just get worse and worse. the battery issue was a day one thing. I have closed down all apps and yet it continues.

My loaner phone shows none of these issues. Of course its only day 2 with loaner phone and most folks are saying between day 3 and day 7 this stuff started. I am really putting the loaner thru its paces to try to replicate what my phone was doing, but so far, she is wonderful. I hope Apple gives me a new phone, instead of the one that acts like my crazy aunt selma. lol.

I have this last weeek bought 2 iPhone 4S(one of them i will give to a friend as a gift),one direct from Apple and one from Humac shop in Oslo. In both iPhones there are audiobugs..after some minutes there is a disturbing noice sound,and ecco of the voice from the person i´m talking to. This appairs on all calls.

Also when i make a call there often is silence,i can hear nothing when the call gets active.

These bugs are completely identical on both my 2 new iPhone 4S !

Anyone who have a solution for these bugs?

I hope this are softwarebugs which Apple do repair on an softwareupdate soon!

Ps! I have tried several restarts and restores on both 2 iPhone 4S..but the audiobugs remains and are completely the same!

Same Problem over here :-(

Its a 64GB Austrian A1 Iphone 4s.

I think I'll wait for the 5.0.1 firmware release. Now turned off Siri and will look if problem still exists. Not fully convinced it's an hardware bug, since it does work sometimes, and works every time the external speaker is turned on/off, otherwise the other postings confused me a little.

Anyway, 5.0.1 will show up soon (hopefully) and if it will not fix it, i will go for an exchange..

Just noticed after intensive testing, that if the problem shows up, I hear nothing from the tel line, but I hear my own voice in the 'earspeaker'. So the speaker is not defektive, the telephone 'signal' is not sent to the speaker and that makes me beleave that it is a software problem again ;-)

Same here. Got so upset. The issue especially appeared on important calls. Gave my phone back to German Telekom and got a refund. I will wait and see what happens. Depending on what I'm up to I'll either buy another 4s or a galaxy nexus for a change.

Alexander --

From personal experience, I can tell you that nearly everyone on this thread who went through a phone exchange, at one point or another, came to the same conclusions as you - hoping that it might be software.

However, there are a number of things at play here - the speaker in the handset, the speakerphone, the proximity sensor, the ambient noise sensor - ALONG with the software. Those of us with replacement phones that have had success, have the same software (at least in regards to iOS5) as you and everyone else. If it were only software, then those who replaced their phones should never have success. Nor should those who have never had a problem, be without problems. The iOS has not been updated yet except to developers, so we are all on the same page in regards to software - the only variance is hardware and service provide - and the broad conclusion is that it is a problem that is independant of cell carrier.

I'm only trying to tell you that we all 'hoped' it would just be a software fix. But in the end, it does indeed appear to be a hardware issue. I have not seen a report yet that a restore, an update or some other software fix has resolved the problem (including some who have reported on this thread who are developers that have access to iOS 5.0.2.)

There is always the possibility that there is some problem with the hardware that MIGHT be fixed by making alterations to the software. But keep in mind - Apple has yet to acknowledge this problem in any way - and the only people who have found relief from the problem are those who exchanged and were lucky enough to get a functioning phone in the process (myself being one of those.)

Time is running out for those who purchased on launch day. But I can tell you that since my replacement arrived last Friday, I, like a few others, have been 'abusing' the phone - making one call after another. making long phone calls, using Siri then making a call, using bluetooth, using the speakerphone, using earphones, switching between bluetooth, speaker and handset - and I have yet to make the phone repeat the problem that I originally had - going on 6 days of use now.

I'm sorry, but if this were strictly software, this problem would be showing up on a majority of phones. As it is, while there have been a large number of us - compared to the however many millions they've sold, we are still in the minority. As I said, the problem MIGHT be fixed by software - but do you want to take the chance? My advice is get a new phone. Replace until you receive one that functions. Otherwise you're rolling the dice.

Hey, MichaelB, just a quick shout out to say great work on attracting attention to the problem. I wrote several of the blogs myself, but I think your stubborn persistance caused several of the postings we've seen. My belief at this point is that Apple is certainly aware, but their standard policy is to remain mute until they have a solution - and with this problem being so intermittant, I would bet they are having a hard time nailing down exactly where the failure is. Or, if they know what it is, they are trying to find a way to remedy with software to avoid a 'recall' of defective phones. OR, they are just going to quietly continue to replace the phones of those who take the initiative to complain and hope the problem clears up. Given the fact that this thread (and I'm sure it's not the only one) continues to grow, almost by the hour now, it's unlikely to just disappear. We will see. Fortunately for me, my problem is resolved, at least up to now. Good luck to the rest of you that are still figuring this out. I will keep an eye here and certainly report back if another problem arrises, but at this point, replacement was a complete fix for my issue and it appears to be the only remedy so far. -- Ted

Sames issues as all on my wife's new 16GB 4s - AT&T Phone.  Purchased at an Apple store 10 days ago.  Returned to the Genius Bar in the store yesterday and the phone was promply replaced.....no questions asked.  I just described the problem to the Associate and he said "He believed me." and replaced it.  

I asked if they had heard or seen this issue in the past, and he claimed, "Nope.....this is the first I've heard of it." 

So far, 24 hours.....the issue has yet to be replicated.   I vote for hardware defect over software! 

i also have spent much time with apple support in the last 4 days. They had me reset my network, next day had me go to ATT store and get new SIM card. Yesterday had me do a complete wipe and restore. Today when I spoke to them I asked for a new phone. 

It was never indicated that there is an issue, more like I have a one bad phone out of millions.  Of course I know different from researching it.

have to make 80% of calls twice for them to go through.  A couple of times got very weird ring and then an echo.  The one thing that made me upset though was being told I was not in the 30 day window for return.  I have my signed receipt from UPS noting the day and time of getting the phone. They are counting the day I put in the order. How can they do that? The phone was in Hong Kong not in Texas the day they said I had it.

Never had any problems with my 4, and the thought of getting my phone and my apps and my setup just right again in a pain in the butt!  But not once did Apple indicate it was a documented issue

On one iPhone 4s, it appears that I had a problem go away without exchange or setting up as new phone.

Bad behavior: The phone,when calling out, would not have any sound in the speaker and the other end could not hear them though the call timer merrily kept going. This would happen 1 in 10 times but more often at one location.

What I did: I took a pair of the standard Apple earphones/mic that came with it and I jammmed it into and roughly pulled it out of the earphone jack about a dozen times in rapid session. I turned Suri raise to talk off. I then did a reboot (hold on/off button and home button until the apple appears).

From that point on I have not been able to recreate the bad behavior in about 12 days though we have attempted. No idea why it is working and can not say it will be so for anybody else.

Thanks for your detailed reply Ted!

I think you are right! After reading your post I remembered that we have a developer account we never used.

I just updated my iphone to 5.0.1 beta 2 and I was able to  reproduce the problem, so the firmwareupdate did not change anything in this problem. I also think it might be hardware related, and if not, Apple has done nothing about it in 5.0.1 and I'm not willing to wait any longer with this annoing problem.

So even if it is a software problem I'm afraid it will not be fixed with the next firmware release! I will contact support tomorrow for an exchange and hope I will get a well working device at my exchange.

Alex