TheAmdMAN
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Q: iPhone 4S - Outgoing call no audio

Picked up a Verizon iPhone 4S - 32GB and on about 1 in 10 calls I get no outbound audio when dialing.  Call shows the timer counting as if the call is progressing but absolutely no ring back and cannot hear the party on the other end when they answer. 

 

Anyone else having this issue?  I've found a few forums online stating people have had luck hitting the speaker button on and off to get it working again but it hasn't failed in the past 20 minutes for me to test that theory..

 

Thanks...

Posted on Oct 17, 2011 3:59 PM

by 1990reds,Solvedanswer
1990reds 1990reds
Level 1 (10 points)
A:

Well, I'm on my 3rd 16gb 4s and this one is working. No problems connecting and I can hear everyone fine now -- never have to switch to speaker. If I hold the mic too close to my mouth, there is an echo at times, but otherwise the problem is gone. The first 2 phones I had the issue was almost constant. Happened on over 60% of the calls I made.

 

Hopefully it can be fixed with a patch, but at this point, Apple hasn't even acknowledged that it's a known issue (at least not to me).

 

I tried talking to them on the phone, but the only way to accomplish anything was to go to the Apple Store and exchange it for a different phone.

Posted on Oct 25, 2011 8:20 AM

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Q: iPhone 4S - Outgoing call no audio

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  • by mkereti4,

    mkereti4 mkereti4 Nov 29, 2011 5:15 AM in response to TheAmdMAN
    Level 1 (0 points)
    Nov 29, 2011 5:15 AM in response to TheAmdMAN

    Hallo, my name is Marko , i am from Croatia, and yesterday i have purchased the new iPhone 4s in our local network T-MOBILE, ali i have the same issue !! So disappointing. But here's an interesting fact : i have purchased my FIRS iphone 4s in Germany in apple store and it was not locked in any network, it was network lock free and the iphone works just FINE, not showing any problems with the outgoing call speaker sound. Then i sold the network free iphone and purshased the T-mobile iphone 4s and very from the first day every 1 of 5 calls i can't get sound in the speaker... i can't hear the person i have called !!! i need to call the person again, and if i have luck i will hear him....

     

    APPLE pleeease fix this problem....pleease.....

     

    sorry about my englesh it's not my first language....thanks

  • by alanopie,

    alanopie alanopie Nov 29, 2011 5:15 AM in response to TheAmdMAN
    Level 1 (0 points)
    Nov 29, 2011 5:15 AM in response to TheAmdMAN

    I had an iphone 4s delivered for work, took it out the box, ran through the normal set-up, then when completed rang my land line and no audio, switched between speaker and audio back. Phoned again, audio out, repeat process, audio back. So, this is my personal phone and now the work one with the issue, still no comment from Apple!

  • by davidfromspalding,

    davidfromspalding davidfromspalding Nov 29, 2011 5:22 AM in response to TheAmdMAN
    Level 1 (0 points)
    Nov 29, 2011 5:22 AM in response to TheAmdMAN

    Having same problem with not being able to send sms messages or make calls, after a hard reset all ok until it happens again and again !( 16gb white 4s on O2 in the uk running 5.1 ). Only way to get good battery life is to switch off wifi until needed and then switch off again, should not have to do this to conserve battery life !! ( this is with location services off and setting time zone off ) and if wifi left on then battery will only charge to 96%.

    Upgraded from 3gs and in the queue on the first day, not happy with 4s as should just be able to switch on and NOT do any tweaks and get good battery life, that is what a new phone should do, always loved apple but not happy at present!!.........Apple please address these issues or lots of unhappy customers when they are due for upgrade next time.

  • by Micor,

    Micor Micor Nov 29, 2011 6:40 AM in response to TheAmdMAN
    Level 1 (0 points)
    Nov 29, 2011 6:40 AM in response to TheAmdMAN

    Is somebody running 5.1 beta?  Was the problem with audio solved?

  • by Alexander Mamtsev,

    Alexander Mamtsev Alexander Mamtsev Nov 29, 2011 7:28 AM in response to TheAmdMAN
    Level 1 (4 points)
    iPhone
    Nov 29, 2011 7:28 AM in response to TheAmdMAN

    Does anyone know if apple can get my money back cause of that issue?

  • by carlfromgreenlawn,

    carlfromgreenlawn carlfromgreenlawn Nov 29, 2011 7:43 AM in response to TheAmdMAN
    Level 1 (0 points)
    Nov 29, 2011 7:43 AM in response to TheAmdMAN

    BGR just posted about a static issue and made reference to the "no audio on outbound calls" issue being discussed in this thread.

     

    here is the article:

    http://bit.ly/u9J8qc

     

    post your experiences in the comments over there too.

  • by Kinst,

    Kinst Kinst Nov 29, 2011 7:48 AM in response to Alexander Mamtsev
    Level 1 (75 points)
    Nov 29, 2011 7:48 AM in response to Alexander Mamtsev

    Actually, they already did.

  • by Micor,

    Micor Micor Nov 29, 2011 9:03 AM in response to Micor
    Level 1 (0 points)
    Nov 29, 2011 9:03 AM in response to Micor

    I have a good news!!!! 45 minutes on the 5.1 beta. I think problem with outgoing call is solved. Will be test it more

  • by Alexis greece,

    Alexis greece Alexis greece Nov 29, 2011 9:25 AM in response to TheAmdMAN
    Level 1 (0 points)
    Nov 29, 2011 9:25 AM in response to TheAmdMAN

    for god shake apple guys fix the issues about 4s!! you have the most expensive phone and it dont work!!! the most calls just going dead! i tried averything.. reset , hard reset , etc.. i paid to have a phone not a galaxy s2!!!! there too many issues! calls, microphone, battery, even in some friend gps dont work occasionaly!!  if you weren't ready to produce the iphone 4s you shouldn't produce it!!!!!

  • by michaelb1234,

    michaelb1234 michaelb1234 Nov 29, 2011 10:34 AM in response to Micor
    Level 1 (10 points)
    Nov 29, 2011 10:34 AM in response to Micor

    Is there any mention of a fix for the outgoing audio in the release notes for 5.1?

  • by Micor,

    Micor Micor Nov 29, 2011 10:51 AM in response to michaelb1234
    Level 1 (0 points)
    Nov 29, 2011 10:51 AM in response to michaelb1234

    Yes. All works perfectly. 3 hours of test and 45 outgoing calls, problems wasnt yet.

  • by jorge831,

    jorge831 jorge831 Nov 29, 2011 11:09 AM in response to Micor
    Level 1 (0 points)
    Nov 29, 2011 11:09 AM in response to Micor

    the battery problem is resolved in 5.1??

  • by LDBecker,

    LDBecker LDBecker Nov 29, 2011 11:13 AM in response to Micor
    Level 1 (0 points)
    Nov 29, 2011 11:13 AM in response to Micor

    This is interesting and hopeful... Back on pg. 48 (Yikes!) of this thread, I mentioned that when I upgraded to 5.0.1, the problem on my wife's phone went away. It's been 18 days, and we still can't get the phone to duplicate the problem of muted calls - which it DID have on 20-25% of outgoing calls and was easily reproducable. I've made DOZENS of calls on it to test it and can't make it fail.

     

    My point is that, at least for some iPhone 4s handsets, maybe there IS a software fix. I'm still debating what to do - my 30 day return window is up TODAY - not that Best Buy has any 32g white AT&T phones anyway!  - but I guess I should be happy it's working. My wife's happy (except for the fact that when she synced her phone to her Windows XP machine running Outlook, she lost all her calendar data), but I'm nervous that as soon as the 30 days is up, the next call will fail and off we go. Nah... couldn't happen!

     

    I wonder when 5.1 is going to be released to the general public...

     

    Larry

  • by Micor,

    Micor Micor Nov 29, 2011 11:16 AM in response to jorge831
    Level 1 (0 points)
    Nov 29, 2011 11:16 AM in response to jorge831

    I havent problem with battery. But if we are talking about "time zone" - no, this issue present

  • by uttam_purohit,

    uttam_purohit uttam_purohit Nov 29, 2011 12:39 PM in response to TheAmdMAN
    Level 1 (0 points)
    Nov 29, 2011 12:39 PM in response to TheAmdMAN

    hello, using the i phone 4s from last 3 days, facing the same audio problem, loudspeaker auto turn on and my voice is also not audible to receiver when speaker on, this problem is randomly occuring.... also most of time call could not connect... is any solution for audio speaker

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