I updated my iPhone and iTunes and all my contacts and music were erased!

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I updated my iPhone and iTunes and all my contacts and music were erased!

ALL my contacts and ALL my music was erased after syncing for the 2nd time (1st time after the initial sync/update) and it erased everything. The music was still in my itunes so I could manually add all of it back to the phone, but my contacts were erased from every location even the back ups! I'm so angry with this update that I'm considering leaving the apple network !😠 I'm 99% sure my contacts are just gone....gone gone gone.

iPhone 3GS, iOS 5

Posted on Oct 17, 2011 10:54 PM

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Answer 1

Oct 17, 2011 10:57 PM in response to skylerposton

Weird that it would delete your contacts from your computer. Maybe deleted from your iPhone, but I see no reason for it to delete it from your computer. Have you tried restoring from a backup?

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Answer 2

skylerposton Author

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Oct 17, 2011 11:06 PM in response to jk_baller23

yep! and the back ups are blank. It gives me the warnign that if I restore, It will delete everything that is on my iphone as if i had chosen to restore to default settings. I even downloaded ibackupbot and it found all my wifes back up files, and texts, contacts, etc... but nothing for my phone. Her phone hasnt been updated.

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Answer 3

Nov 6, 2011 8:43 PM in response to skylerposton

This just happened to me. 10 years of 2500 business contacts. I am ****** this error from iPhone will cost me a lot and I have lost very valuable contacts. Did you ever figure an option out?

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Answer 4

skylerposton Author

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Nov 6, 2011 8:57 PM in response to jsect1234

Yes and no. What I think happened is it overwrote my decision to not sync with cloud innitially. Then when I plugged my phone in a second time, it obeyed my original request and didn't sync with cloud. But since it already synced with cloud when I told it not to, it left all my contacts in cloud and wiped them from my phone etc... One day after I added a few contacts manually, i decided to sync with cloud. When I did, everything came back. It's like it made cloud the master storage when it chose to sync with cloud against my wishes and when it turned sync off it kept all my contacts on the "master" (cloud) and erased the "secondary" (iPhone)

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