iWork '09 cannot be opened because of a problem.

Question

iWork '09 cannot be opened because of a problem.

I have Snow Leopard on my HD that came with my MacBook Pro (which has my iWork '09 installed on it from the retail box). I replaced my original HD with a larger size HD and did a fresh install of Lion and transferred most of my contents/files over via external hard drive. When I copied iWork over, I recieved this message when I try to open them:

"Check with the developer to make sure Pages works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X."

"Check with the developer to make sure Keynote works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X."

"Check with the developer to make sure Numbers works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X."

I'm confused and I rely on these programs for college. Does anyone have any idea on what I should do?

iWork '09-OTHER, Mac OS X (10.7.2)

Posted on Oct 18, 2011 3:17 AM

Reply

Answer 1

dwb

Level 7

32,914 points

Oct 18, 2011 5:02 AM in response to Astrophysicist

When you say you copied iWork over do you mean you dragged the iWork folder from one computer to another? If so, that's the problem. The installer puts files on your computer in places besides in the Applications folder. Use the iWork installer to correctly install the programs. (Alternatively, you could have used the Setup Assistent to transfer all your programs and data when you upgraded.)

Reply

Answer 2

fruhulda

Level 6

15,161 points

Oct 18, 2011 7:59 AM in response to Astrophysicist

You have to install from your retail box and then do the software updates.

Copying the application over will not move all important files needed for iWork.

Reply

Answer 3

Oct 26, 2011 1:52 PM in response to dwb

I too am now having this problem on a fresh install on Lion. I get the same error. I installed on a MacAir from a disc image.dmg file and everything appears to have installed correctly.

Any ideas? What do I need to delete to try again to make sure it is fresh?

Thanks

Shelly

Reply

Answer 4

fruhulda

Level 6

15,161 points

Oct 26, 2011 9:25 PM in response to ShellyOsborne

To uninstall correctly iWork, go to Yvans iDisk :

<http://public.me.com/koenigyvan>

Download :

For_iWork:iWork '09:uninstall iWork '09.zip

Expand the archive and run the script.

Install iWork again

Reply

Answer 5

fruhulda

Level 6

15,161 points

Oct 26, 2011 9:46 PM in response to fruhulda

The script is not there anymore. You have to go to http://www.box.net/shared/xppaki015asuuzbb34i7

Reply

Answer 6

TheSquirt

Level 2

213 points

Apr 20, 2013 10:50 AM in response to fruhulda

Script wouldn't work. Got a syntax error. "Expected end of line but found class name."

Any suggestions?

I really need to uninstall Pages. My computer crashed and when it restarted, pages won't fully open. I get a window with a loading bar that just rolls. There is no text in it, so I have no idea what it is. I've tried trashing preferences, but that didn't work. I tried reinstalling without uninstalling and that didn't work.

Thanks!

Reply

Answer 7

fruhulda

Level 6

15,161 points

Apr 20, 2013 12:30 PM in response to TheSquirt

Use your Disc utility or get the free Onyx to do some maintenance on your computer, like Repair permissions, deltet cash etc.

Reply