Previous 1 4 5 6 7 8 Next 510 Replies Latest reply: Jan 18, 2016 2:14 PM by Jarrett Kertesz Go to original post Branched to a new discussion.
  • pka4916 Level 1 Level 1
    expertise.notebooks
    Notebooks

    Well, it's almost 4 weeks now, and still didn't get anything.

    If you asked me, UV needs to be banned from Itunes.  This is such BS.

  • Joe Siegler Level 1 Level 1
    expertise.icloud
    iCloud

    I got my disc from Warner today for Dolphin Tale.  The letter with it says to use the code sent to me in email.

     

    Guess what?   Never got a code in email.  Sigh.  

  • Jerm99 Level 1 Level 1

    I agree.  Apple has a lot of weight and they should be throwing it around.  They do it with Flash.  Steve's stance has always been if it hurts the user experiance he did not want to support it on his products.  Well UV kills the user experiance.  I have actually tried to get ahold of someone at iTunes support to beg them to do something but I can't seem to get routed right.  If any one from Apple monitors this if they decided to block all UV content until Hollywood starts to play ball I am all for it.

     

    < Edited By Host >

  • samuel_271 Level 1 Level 1

    Agreed uv digital is a waste of time and resources by wb and the studios that embrace it but I think that wb can learn from universal yea universal does uv but they also give you an iTunes digital download so they are listening I've submitted 3 tickets all three of them said I'd be mailed discs and of the 3 I've received 1 disc so far and now have about 3 more wb titles that I will be screaming for digital copy discs for as well

  • jgarelli Level 1 Level 1

    Has anyone had any luck getting codes out of Sony (Smurfs, Friends With Benefits, Moneyball, Ides of March) yet????  WB has been pretty cool about it cause with Crazy Stupid Love & Bad Teacher they gave me a code for each worth $15 in credit, with Green Hornet and HP part 2 they gave me codes for the movie, and with Hangover 2 they said they'd send me a disc (still waiting).

  • dmoos Level 1 Level 1

    I wish I could figure out what you guys have done that I haven't.  I have sent in 20 + tickets over the last 3 weeks and have received no response from any of them.  All I want in one code for Green Lantern.

  • Chris Polubinski Level 1 Level 1

    If you're not getting a response from your tickets, try having your request sent to a different email address.  I had submitted a total of ten requests on two discs over the course of a month and never heard anything back.  On my latest attempt, instead of entering my comcast address, I used my gmail address.  In less than 5 minutes, I had responses and the ball was rolling.

     

    At no time did an email from them show up either in my spam filter or the server side spam filter, so I get the feeling that comcast is killing anything from Flixter before it even has a chance to get to your mailbox.  It's possible this is true for other providers as well.

  • dmoos Level 1 Level 1

    Thank you very much for the advice.  That did the trick.  I had already tried from multiple email addresses from comcast, and you are quite correct, I checked to make sure the email was not being blocked as spam too.  I sent and email from my Yahoo account and got an response right away.  

     

     

    Thanks Again!!

  • samuel_271 Level 1 Level 1

    Anyone else in here get the finger from wb when they tried getting an iTunes code for contagion i asked for an iTunes code and they said no not available which is such bs just curios whether anyone else has gotten the same respond regarding the movie contagion

  • bhirt Level 1 Level 1

    They have an iOS app now, so that approach might not work anymore.   However, I just opened a ticket ( http://support.ultraviolet.flixster.com/ics/support/SRSplash.asp )  and complained that I couldn't watch it on my apple tv and that was the only reason I purchased the digital copy.  To my complete surprise I had a response within 5 minutes with the iTunes code.   It saved me the trouble of having to rip my dvd using handbrake.   I also got the propaganda email saying how awesome this new uv thing is.

  • Joe Siegler Level 1 Level 1
    expertise.icloud
    iCloud

    They do?  What's the URL for the link?  Searched for Ultraviolet, didn't find an iOS App.

  • samuel_271 Level 1 Level 1

    What was the title of the movie that you complained to them about and they issued you an iTunes code??

  • bhirt Level 1 Level 1

    Joe:  According to this page ( http://support.ultraviolet.flixster.com/ics/support/default.asp?deptID=15266 ) it's the Flixster app.   I just tested it out and was able to stream the UV movie using it.

     

    Samuel:  It was Harry Potter Deathly Hallows Part 2

  • samuel_271 Level 1 Level 1

    Ah ok yea they did the same for me as well alas they have now made it a point wih every NEW release to state that they will not provide us with iTunes files sad for Warner not for me though because as I told a person as to whom I spoke with in their customer service department regarding the matter I will not purchase another title from them until they stop stealing for the customerand listen to what the consumer has to say

  • Chris CA Level 9 Level 9
    expertise.itunes
    iTunes

    pka4916 wrote:

     

    Well, it's almost 4 weeks now, and still didn't get anything.

    If you asked me, UV needs to be banned from Itunes.

    Ultraviolet does not have anything to do with iTunes so what exactly do you think should be banned?

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