Cards app keeps asking for "update" info

Question

Level 1

6 points

Cards app keeps asking for "update" info

I was so excited to use the cards app when I got iOS 5.

I set up the card and everything. When I put in the recipient address (in Canada) the price automatically changed to $4.99 which I thought was cool.

It goes through all the steps, asks for my CVV which I put in and when it gets to the authorizing stage it says "there is no enoguh info in your iTunes account. Please go to settings --> store and update your account info".

I've updated everything several times. I've even updated on iTunes on my Mac in case I'm missing something. My CVV never saves, even in iTunes on the PC but it asks for it all the time so I just put it in.

If this doesn't get resolved soon Apple is losing my $4.99 and I'm going with TouchNote.

Someone help please?

MacBook Air, Mac OS X (10.7.2)

Posted on Oct 18, 2011 9:10 AM

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Answer 1

Gunnar R

Level 1

65 points

Oct 18, 2011 9:57 AM in response to rayjay1234

Bumping your issue. Having the same; sitting here stuck waiting for Apple support on the phone...

Thanks for the touchnote reference. Will be trying that if Apple does not sort this out for me ASAP!

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Answer 2

rayjay1234 Author

Level 1

6 points

Oct 19, 2011 11:22 AM in response to Gunnar R

Just wondering if you ever got an answer from Apple support about this issue. I sent a card using Touchnote and they said it was sent this morning (created the card last night). Only cost $1.49 to ship internationally...so much cheaper. Card doesn't appear to have an envelope attached though which is a bit of a bummer since I'm sending pictures of family and friends and I'd like that to be somewhat private.

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Answer 3

Gunnar R

Level 1

65 points

Oct 19, 2011 11:33 AM in response to rayjay1234

Sorry they did not help me out. Told me to use iTunes email or chat support.

I was in a bit of a bind; I am travelling and won't be near a post office until next week. I had a birthday card to send and remembered the new Cards app. Ended up emailing using Mail's stationary instead.

Don't think I will use Cards anymore.

Hope you can get it working though.

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