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Shalimarlexia Level 1 Level 1 (0 points)

I just got the Iphone 4s, it will not pair with my Bluetooth in my car? What can I do? Apple doesn't seem to know what the problem is... and VW said it must be the phone if all my other phones have worked! Anyone experiencing the same issue?

iPhone 4, iOS 5
  • Eric Ross Level 6 Level 6 (11,660 points)

    Try restarting your iPhone 4s by holding down the on/off and the home buttons until you see the Apple logo.  Then try to pair it to your car. 

  • Shalimarlexia Level 1 Level 1 (0 points)

    I've tried that and also done the reset via ->settings->General-> Reset -> Reset All Settings and I've still got the same issue. It connects to the bluetooth but then disconnects within 1 second. It's done this a few times. Almost the the Bluetooth connection isn't strong enough to maintain a connection.

  • Lawrence Finch Level 7 Level 7 (28,200 points)

    Have you unpaired the car from the previous phone? Did you "forget" the car on the new phone?

  • Eric Ross Level 6 Level 6 (11,660 points)

    It could be the fact that the new iPhone 4s is using BlueTooth 4, Take a look at this link,

  • Shalimarlexia Level 1 Level 1 (0 points)

    Noooo. That I have not done! Good point I shall try! Thanks!

  • Shalimarlexia Level 1 Level 1 (0 points)

    Eric, thank you for the link! SO, if the iphone Bluetooth is different now, does this mean my bluetooth in my car will no longer be compatible, or have I missed something? Sorry I'm a girl and I'm new to the iphone, so being a little slow with this.

  • Eric Ross Level 6 Level 6 (11,660 points)

    I am just saying that could be a problem if you are still unable to pair your iPhone 4s with your car.  That could be a question to ask VW or Apple. 

  • carly19 Level 1 Level 1 (0 points)

    I'm having the same issues also with a 2008 car. Never had any issues with my 3GS, worked like a charm. But the 4S recognises the bluetooth in the car, pairs, and then drops out almost immediately, to not connected. Extremely frustrating! I might have to go back to the 3GS....

  • Lawrence Finch Level 7 Level 7 (28,200 points)

    Have you unpaired the car from the 3GS?

  • Shalimarlexia Level 1 Level 1 (0 points)

    I was on the phone with Apple and they talked me through the whole thing for about 30 mins. Nothing worked! It finds the car, connects and disconnects within a second. Keeps doing that. I called VW they have no idea what the problem could be and were of no help whatsoever. So I still have the same issue. I have disconnected my other phone but hasn't made a difference!?

  • DanDare1975 Level 1 Level 1 (0 points)

    If it's an iPhone 4s try turning off Siri, I have a 2009 VW with a bluetooth kit and although it will pair with the iPhone 4s with Siri switched on, and will work for outgoing calls ok, it will not take incoming calls, it disconnects from the bluetooth kit when the call comes in. Very annoying. I have tried restoring the phone and upgrading the software on the bluetooth and it still will not work with Siri switched on. I have logged the problem with apple.

  • AsteriscoG Level 1 Level 1 (0 points)

    I just called Apple Care because I have the same issue with my VW Bluetooth Kit (Jetta 2011) and because this car model does not have a Bluetooth button that let you answer your incoming calls through the bluetooth system you have to answer them through the phone itself. There's no way to route the incoming call to the car sterereo automatically.

    Not even can listen the GPS (telenav plus for iphone) if the Bluetooth is turned on!!

    This is because the new Bluethoot technology that IOS 5 is using (Bluetooth 4 wireless technology)

    Very annoying by the way.

    With my old and outdated BB I did not have any problem so far, with the "Most amazing iPhone yet" I do !!

  • Lawrence Finch Level 7 Level 7 (28,200 points)

    BT 4 is BACKWARDS COMPATIBLE, so if you actually try to diagnose the problem (as others in this thread have, you can get it to work. The instructions for BT in the car would be a good starting point.

  • Incredulocious Level 1 Level 1 (5 points)

    I've been having this issue since I got an iPhone 4S last week.  (Upgraded from iPhone 4 on iOS 5.0.1)


    I would think that this is a software issue but I went ahead and visited an AT&T store to see about a replacement phone.  I was directed to go to an Apple store which I then did.  I explained this bluetooth issue I was having as well as the other issue with no audio on outbound calls (described in a different thread) and they gave me a new phone.


    Well, I've tested it several times now with the nav/handsfree systems in two different cars as well as with my headset.  All is good so far!  No drop of bluetooth connection, can switch at will between audio sources and no lack of audio on outbound calls any more.  (And these problems were happening frequently before, even after a complete restore.)

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