ITunes 10.5 won't update files properly on my iPod Touch 4G running iOS 5, how can I fix this?

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ITunes 10.5 won't update files properly on my iPod Touch 4G running iOS 5, how can I fix this?

I recently updated iTunes to 10.5 and my iPod Touch 4G to iOS 5, but now when I try to edit the ID3 tags or artwork of songs on my

iPod using iTunes, iTunes just says "Preparing to update files" but it never actually updates them. When I try to add songs

manually to iPod (my iPod is not set up to sync music with iTunes [see note below]), the same thing happens, with the newly added

songs appearing on the iPod library but are grayed out with a still loading icon next to them. Also, in some instances when I try

to change the artwork of all the songs on an album, it grays out the songs I tried to change, puts an exclamation mark by them,

and applies those changes to other songs on my iPod! And if I delete the songs I attempted to change it deletes the songs that

were received the artwork change. The songs that were unintentionally changed somehow got overwritten by the songs I was trying to

change while retaining the original tags of the songs that were changed. Not sure if I'm explaining this clearly so let me give an

example: song A is a song on an album on my iPod, song B is on song on a completely different album on the iPod. When I change the

artwork on song A, it somehow messes up my library and song A overwrites song B, but it keeps all of song B's ID3 tags. So I don't

know song B is song A until I play song B, at which point the ID3 tags are changed to the tags of the song A, and song B is just

disappears. This only started happening after updating to iTunes 10.5 and iOS 5. Not sure if the problem is caused by iTunes 10.5

or iOS 5, but I did search online and found someone with the exact same problem effecting their iTunes 9.1 (no iPod involved).

Can someone please tell me why this is happening and how I can fix it?

Note:

I add songs manually to iPod because I don't keep my music on my PC and sync my music with iTunes because it would take up too

much space and I want to be able to add songs on my iPod from other computers. Once you set it up to sync music I believe it

disables making any changes to your iPod with iTunes on other computers.

iPod touch, iOS 5

Posted on Oct 18, 2011 5:32 PM

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Answer 1

Oct 18, 2011 7:09 PM in response to CMD619

okay, I don't know about the rest, but about the songs never actually loading onto your iPod, I found in another discussion how to fix that. I'm using Windows 7, so I don't know if the steps are the same, but the end result is the same. So go into your Start menu, then into accessories, right click 'Command Prompt' and click 'Run as administrator'. Then type in the following: netsh winsock reset then press Enter. After a few seconds it should tell you to to restart your computer for changes to take effect. Restart your computer, then restart iTunes, then everything should be working fine. It still takes forever sometimes to update the iPod, but eventually it will work. I've had to do this multiple times, so I'd suggest copying & pasting this solution into a notepad or Word document and saving it on your computer, so you don't have to go through the discussions again to find it. This tends to happen to me nearly every day unfortunately 😟 Hope this fixes that problem, but I'm not having any of the other problems fortunately, except for removing the artwork of the songs it updates without me asking it too. PS I think my problem may be with iOS 5, because iTunes 10.5 came out before iOS 5, and I think everything was fine before I updated my iPod, but I really don't know where the problem lies 😟

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Answer 2

dmitry51

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Oct 19, 2011 11:18 PM in response to the_creature_00

netsh winsock reset don't helps to solve this problem :d I've tried ...........

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Answer 3

Oct 20, 2011 12:08 PM in response to dmitry51

😟 that's a shame.. sorry I couldn't be more help

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Answer 4

dmitry51

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Oct 21, 2011 12:21 AM in response to CMD619

i have got it, new iTunes does not detect some mp3 coes, and shows them in program in properties of song in iPod and in medialibraty Coder: unknown or smth else (I have russian version), so no chance to change tags ............

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Answer 5

CMD619 Author

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Oct 21, 2011 3:06 AM in response to the_creature_00

Yeah I tried netsch winsock reset but iTunes still wouldn't make any changes to the songs I was trying to change. Forgot to mention that every time I tried to change the artwork of an album on my iPod, that makes it so that every song on that album is skipped when I try to play them on my iPod, but they play normally from my iPod through iTunes. The only way I was able to make changes to songs on my iPod was by copying the songs onto iTunes, deleting them from iPod, editing ID3 tags of the songs while they are in iTunes library, then copying them back to my iPod. Anything else I can try to make iTunes update files on directly on iPod or will I just have to wait until CopyTrans Manager or Media Monkey are updated and are compatible with iOS 5, then see if they can properly update files on my iPod.

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Answer 6

CMD619 Author

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Oct 21, 2011 10:30 AM in response to CMD619

After further testing with music files on my iPod I've found that the songs not only start skipping on my iPod after editing the artwork, they'll skip if I edit any ID3 tag at all. Prior to updating to iOS 5, I had the artwork for almost all albums on my iPod. After the update I noticed some albums lost their artwork. Whenever I edit the ID3 tags of the songs that lost their artwork after update, those songs become unplayable (completely skips song without playing any part it) on my iPod, but still play just fine on iTunes. But for all songs on my iPod, editing their ID3 tags on iTunes does not change their ID3 tags on my iPod. I already tried converting ID3 tags to a different version but that didn't help. Is there anyone else experiencing the same problem or anyone who knows how to fix it?

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Answer 7

CMD619 Author

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Oct 21, 2011 10:45 AM in response to CMD619

Just did another test. Even songs that I deleted off my iPod, imported again from CD, imported to iTunes library, and copied back to iPod aren't receiving the ID3 tag changes I'm making on iTunes when I edit them while the songs are on the iPod. However, after editing them they can still be played on my iPod? So is setting my iPod up to sync music with iTunes the only way to get my iPod to reflect the changes I make to songs on iTunes on version 10.5?

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Answer 8

Oct 30, 2011 2:22 AM in response to CMD619

I'm having the same exact issue. Does anyone have a viable solution yet? It's quite the hassle to delete the songs from the ipod, then edit the song info on the itunes library just to re-add it back.

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Answer 9

mrheskey

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Nov 3, 2011 8:48 AM in response to CMD619

not having a prob with greyed out files but do have a prob updating files on the iphone.

i tried updating by changing the album name lots of times it eventually changed it but there is still a problem.

the time it worked (after about 5 tries) itunes would not stop displaying "updating files" and after i x'ed out of this the album name had changed on my iphone. when i tried to change the album name again as a test i had the same problem - said updating and then changed the album name on the iphone in itunes but not on the iphone. is this a bug in ios5 or is there a fix?

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Answer 10

Nov 6, 2011 8:13 AM in response to CMD619

Hello Friends,

I also have the similar problem. I have Ipod Touch 3gs. Never updated till yesterday since I use it mostly for hearing songs. But when I updated to IOS 5 and Itunes 10.5, I started to have the similar problem of most of you specified. When I edit the ID3 tags or artwork in Ipod (I also dont use the sync option), the songs are skipped when I play it from Ipod. I had to delete and copy the songs back again. This is too bad.

Do any one have the solution. What do apple say for this..? Is this a bug in IOS 5 or Itunes 10.5.?

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Answer 11

DC. ★

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Nov 6, 2011 9:03 PM in response to CMD619

I also have this problem, and it's very annoying. I edited lots of songs and when I wanna play them, it just skipped that song, or the lyrics I edited aren't changed at all. Also tried deleting the song from iPhone and transfer it from the computer again, but no use. I expect a way to solve this soon.

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Answer 12

mrheskey

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Nov 10, 2011 3:33 AM in response to DC. ★

i am also having a problem adding any new music now (using manually manage music). It simply says updating but it never leaves this screen the music never goes across to the phone. Does anyone have this problem also?

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Answer 13

Dec 8, 2011 11:35 AM in response to CMD619

mrheskey im having the same problem as you. i also tried to go back to itunes 10.4 but it says my iphone won't show up until i upgrade. apple needs to really test this crap out before they have us updating. im contemplating returning my iphone and just getting an android phone.

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Answer 14

dmitry51

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Dec 8, 2011 11:21 PM in response to CMD619

well, i've tested my old iTouch (2G) and find that it's iTunes 10.5.x bug, not iOS 5, because iTunes 10.4 normally edits tracks on iTouch 2G (firmware 3.1.x), but iTunes 10.5.x not .......

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Answer 15

Jan 3, 2012 10:14 PM in response to CMD619

I am having the same problem... did anyone get a answer about how to fix it?

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