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iPhone 4S drops 3G, have to restart phone to get it back

I'm using my iPhone 4S on the O2 (UK) network. I've noticed so far, twice that the iPhone 4S does not show any 3G (or edge even) connection at times. When I restart the phone it picks up a 3G connection immediately.


Anyone faced this issue? I'm not sure if its a carrier issue or something wrong with my hardware?

Posted on Oct 19, 2011 1:20 AM

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170 replies

Nov 5, 2011 3:19 PM in response to antti51

My SIM PIN has been on 3.5 days and there has not been any problems on phone calls on my replacement iPhone 4S (I got from Apple on Wednesday). HOwever, I would like to turn off this sim pin setting because it is not clear whether the sim pin on -option is mandatory for higher security of my iPhone4S and there might be still some bug related to iOS 5 causing undetectable drops from 3G phone network.

Nov 7, 2011 4:01 AM in response to irfanhab

Think i may have figured it out, at least for me (and killed 2 birds with one stone re: battery life)


The 4S now has multitasking. If you double click the home button you can see all the running apps. Holding them down shows a red minus which allows you to kill them. When I turned them all off, bar the base IOS5 apps the problem went away (same thing would happen if you restart the phone)


So it will be a rogue app that is causing this which isnt being turned off. Guess only way to work out which one is to try them all but i havent got time


On a side note this also increases battery life, I found i has something like 30 odd apps running so no wonder my batter was draining so fast

Nov 7, 2011 5:43 AM in response to irfanhab

Apparently I had spoken too soon before when I thought the problem had fixed itself. I resisted for a while, but finally performed a full restore and set up as a new phone (NOT FROM BACKUP). It's been a few days, and I THINK it's working. I haven't lost the 3G signal once, and the battery life has improved as well. I'll report back in a few days to confirm.


Setting up as a new phone will force you to lose your old text messages, high scores on games, etc. I was irritated at first, but I'm over it; there are worse things in life. Assuming you have your contacts/calendars synced through an exchange server or icloud, I think there shouldn't be any problems there.

Nov 8, 2011 12:50 AM in response to irfanhab

Same issue with me here in Germany. I even brought my wifes 3GS out with me to compare and the 4S drops to "No Service" while the 3GS is totally fine. Both phones on the same network.(Telkom)


The only way to get the network back once in "No Service" is to shut it off and turn it back on again.


So far I've tried:


3 new SIM cards

Resetting Network

Resetting Phone

Total Restore


Now I've taken the phone back to my carrier, and they are sending me a new one. We'll see if that helps.


So far, very dissappointed with the iPhone 4S.

iPhone 4S drops 3G, have to restart phone to get it back

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