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Address Book search has stopped working | doesn't work

I'm using OS X lion 10.7.2 and the search function within the Address Book (v6.1) has stopped working.


Also, when I click on a contact listed on the left, the detail of that contact does not appear on the right.


However, if I double-click on a contact on the left the correct details do pop up in a new window.


Anyone know the fix for this?


Thanks.


Simon

MacBook Pro, Mac OS X (10.7.2)

Posted on Oct 19, 2011 3:58 AM

Reply
30 replies

Oct 25, 2011 1:57 PM in response to sxberry

Simon - Are you using iCloud and syncing your Contacts? I an similar issue that sounds just like yours:

  • search didn't work
  • selecting a contact on the left did not cause the righ to update)
  • doduble-click on a contact did pull up the correct information
  • and (for me) my contacts worked fine when navigated to iCloud in Safari


If you are syncing with iCloud, try this.

  1. Back up your Address Book. Close Address book.
  2. Navigate to System Preferences > iCloud, and un-check Contacts.
  3. You'll get a message about deleting/keeping contacts on your Mac. Select "Delete From Mac"
  4. Check Contacts in the iCloud preference panel - which should then start the processing of downloading all you contacts from iCLoud to your address book.


This worked for me - hope it helps.


Regards, Shep

Oct 26, 2011 3:59 AM in response to shep.mckee

Thanks to everyone who has contributed here. Shep's answer worked. In fact step 3 fixed the problem immediately and I have decided not to turn iCloud back on for contacts. I'm in Zambia and my internet connection isn't always brilliant and I guess this may be a factor.


I have now gone into iTunes and turned sync back on for contacts in there and ignored the messages saying I don't need to because iCloud is already doing it (which it no longer is!).


Simon

Nov 24, 2011 5:35 AM in response to daveejay

Hi all


I've had this problem twice in the past few weeks. Today, deleting <AddressBook-v22.abcddb> worked.


Before that, I had deleted all the variations of <AddressBookMe.plist> from Preferences, didn't change the problems of display and search. Then I repaired permissions from Disk Utility, and Address Book didn't work properly after that either.


I am reticent to turn off syncing with iCloud as the past few days have seen very poor internet speeds at my house. Perhaps that's a hint - something not completing a sync due to on/off internet service.


Please everyone keep posting your experience of this. Hopefully we'll find a good solution.


Shane

Address Book search has stopped working | doesn't work

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