7 Replies Latest reply: Jan 21, 2012 7:57 PM by coverton
xandfromdurban Level 1 (0 points)

I have yet been able to access iMessage on my iPad because I can't verify my email adress on the app. I have viewed my Apple ID online and can see that the email I'm trying to use has been verified by Apple already. It says it has sent a verification link to the email address I am using and yet no such emails have been recieved. Does anyone know how to remedy this?

  • Dlabrum Level 1 (0 points)

    I have the same problem on my iPad2 trying to set up facetime and iMessage. I have a case number that a tech was supposed to call me back on... 2 weeks ago. Will give an update if a solution is discovered.


  • mikefromboyntonbeach Level 1 (0 points)

    Me too!  I get this message.....  any help would be appreciated.


    This email address is already in use or you may already have an Apple ID associated with this email address. Please try again or sign in using your existing Apple ID.

  • MaizeNBlueMath Level 1 (0 points)

    I get this same message from logging into iCloud.  BOTH of my email addresses are verified, but I never recieve any message, and iCloud doesn't log me in.


    This all came about because I wanted to access a "shared" calendar from my wife, who is on iCloud.  Its not really a very useful "share" if I have to exist on the same system as she does.  Google Calendars can be shared and viewed by anyone.  I expect alot more from Apple, where "user experience" is paramount.



  • Dlabrum Level 1 (0 points)

    My email was on my wifes apple id as a secondary address. Once removed it solved most of my problems...

  • detobias Level 1 (0 points)

    Same problem. I changed the email Apple ID to another, changed the password but iMessage still won't let me use my primary email for messaging. Help!

  • katarmstrong43 Level 1 (0 points)

    same with me! someone please help me :/

  • coverton Level 1 (0 points)

    I get the message: Unable to verify email

    because it is already in use.  Yes, it is- by me!

    I can't find any help with this without paying for express lane

    support, since my iPad is out of warranty. Since it is an Apple

    Software issue, it should be free support!