Blue screen of death after Windows 7 update-cant get into safe mode or anything else to fix!Help please?!

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Blue screen of death after Windows 7 update-cant get into safe mode or anything else to fix!Help please?!

Hi My windows 7 professional did an update 2 days ago as i logged out of windows to go back into os x and since then i get a BSOD when i go into windows which flashes so fast I can't see the error message- -I've tried system repair, restore, image, safe mode, booting off my bootable USB with windows 7 install disk on it- nothing will get past BSOD!!!

I'm on a macbook air OS X 10 and windows 7 professional - any ideas besides completely wiping hte bootcamp partition using disk utility and reinstalling windows how I can roll back that update please?!

I wish i didnt have to use windows 😟

thanks so much for any help I've tried everything I've read online and can think of and no joy!

MacBook Air

Posted on Oct 19, 2011 7:18 AM

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Answer 1

Jaygyver

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739 points

Oct 20, 2011 12:24 AM in response to sleepym

Boot up to the Windows Disk and see if you can Repair the Windows install. I'm not sure of the steps to get to it but you should be able to navigate to it.

See if that helps.

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Answer 2

sleepym Author

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Oct 20, 2011 12:29 AM in response to sleepym

I can't even do that- I use refit to get into windows and it shows the USB bootable disk (with the install on it) which I use- but that just starts it as normal also and doesnt give any repair options either!!! Just boots from it flashes up Windows icon then BSOD... 😟

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Answer 3

Jaygyver

Level 3

739 points

Oct 20, 2011 11:46 AM in response to sleepym

So now you've learned your lesson and will now make a backup, eh?

I know Windows has a backup setup with different dates, but then again you need to be able to boot into it to use it.

Make sure you don't have any external Keyboards, Mice, HD's, CD drives, etc, attached when trying to troubleshoot.

""""I'm on a macbook air OS X 10 and windows 7 professional"""" What version OS X, 10.6 or 10.7?

Take your time and tell us exactly what you've tried. There is no TMI (Too Much Information) in these forums, (usually).

I'm not real familiar with the MBA but how did you install Windows, with a USB stick also? You want to boot off the Windows 7 installer USB stick. So your saying when trying to boot to the Window's USB stick it will still go to the BSOD screen? Holding the Shift key when booting won't work either?

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Answer 4

sleepym Author

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Oct 20, 2011 12:31 PM in response to Jaygyver

For some odd reason I can't see the post you've just made so I'm replying to the older one!

I actually DID make a windows backup as I got a BSOD before but somehow fixed it (cant remember how now duh!!) but it doesnt see it?!!! windows strikes again!

Nothing is attached apart from the bootable USB when I'm trying...at this stage its looking like I'll have to wipe bootcamp using disk utility and go through all the pain of the install drivers programs etc ive already put on there (and hope the same thing doesnt happen!!)

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Answer 5

sleepym Author

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Oct 20, 2011 12:35 PM in response to Jaygyver

Sorry didnt answer other bits!

I'm on 10.6.8

I use reFit to boot into Windows so after my last time shutting down from Windows it did an update- since then when I go into windows i get the splash screen a pause then a flash of BSOD and the whole mac restarts (back to reFit menu!)

I tried doing F8 in the windows and did every option- repair, enable boot logging, scan, safe mode- no joy

I plugged in bootable USB (i installed from bootable USB originially also but the current USB im using I installed Windows 7 from onto a Dell no probs last week so its fine!) - went through F8 options on that too (booting into the USB windows via reFIt again) - but same issue!

When I do the system image it just doesnt see the USB drive at all with the backup on it 😟

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Answer 6

sleepym Author

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Oct 20, 2011 12:36 PM in response to Jaygyver

lol also- haven't tried the shift key when booting into it- will try now!

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Answer 7

Jaygyver

Level 3

739 points

Oct 20, 2011 6:43 PM in response to sleepym

Don't forget that you can just re-install Windows over the old OS just like on the Mac side as it will just reinstall over the existing OS and won't (shouldn't) touch any of your 3rd party applications. You will have to update all the core Windows software but better then erasing then installing everything all over again.

I can't remember what it's called for the life of me as it's been awile since i've done it on the Mac side and I've never had to do it on the Windows side. (yet!)

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