I have tried to reset my Apple ID password to download app updates to my iPhone 4S. The 4S will NOT recognize the reset password. My iPad 2 and iTunes (MacBook Pro) WILL recognize the reset password for app updates. Solution??
iPhone 4, iOS 5
We are experiencing the same thing.
First you must try to reset your password from the Apple ID support site - https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
If all efforts fail here, then you must contact "the iTunes store support", as these are the only people who have access to your Apple ID data. Technical support does not.
The iTunes store support can only be contacted via email, from their support web site at - http://www.apple.com/support/itunes/contact/
Can't reset Apple ID password to download apps to iPhone 4S
