Currently Being ModeratedJan 15, 2012 8:00 PM (in response to williamfromedmond)
We are experiencing the same thing.
Currently Being ModeratedJan 15, 2012 8:06 PM (in response to williamfromedmond)
First you must try to reset your password from the Apple ID support site - https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
If all efforts fail here, then you must contact "the iTunes store support", as these are the only people who have access to your Apple ID data. Technical support does not.
The iTunes store support can only be contacted via email, from their support web site at - http://www.apple.com/support/itunes/contact/