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set voicemail number in iPhone 4S

How can I setup my Voicemail number in the iPhone 4S to allow a call to my voicemail from the voicemail button ?

iPhone 4, iOS 5

Posted on Oct 19, 2011 11:47 AM

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128 replies

Mar 19, 2017 2:38 AM in response to soumaxetuirk

here in Italy it does not work... and it is a very bad think if you cannot disable the button... each time that I press it My customer Take me 1.50€ . Why i cannot disable or change the Number? Apple please help ... i am using iPhone 6 and 7...

i tried *5005*86*xxxxx# but no messages... no queries appears on display... I am very sad with it... and so much Italians too!

Oct 26, 2011 12:34 PM in response to Yo_talk

Hi I have the exact same question ! I had a 3GS it was working, I had a 4 it was working. Since I switch to the 4S, it is no longer working. My carrier provider could not help, they provided me some "code" to enter via the keypad but nothing ... I would like to set this button back !!! I did a full restore and reset all settings already, but it did not help. Thanks anyone

Oct 26, 2011 3:52 PM in response to Yo_talk

Same question and same problem. On previous models *5005*86*[YOUR VM NUMBER]# used to work if you entered this into the phone dialer and pressed Call, but doesn't seem to work on the unlocked 4s.


Perhaps someone on the forums can let us know the new dialer codes to change the number the Voicemail and 1 button dial.

Oct 28, 2011 1:14 PM in response to Yo_talk

I had the same problem and got a helpful woman at AT & T who had been down this road with many other new iPhone 4S folks. Call the AT & T Web Assist number at 1-866-755-0451 and they can help and they can do some resetting of your voice mail password over on their end. She'll also want you to shut off the Wi-Fi and be on 3G. She had me up and working in about 15 minutes.

Nov 11, 2011 8:35 PM in response to Yo_talk

I have the same issue (Canada, Saskatchewan), and phoned my mobility provider / Telus about it. They told me they were aware that some of their customers were having this problem and that it was being worked on, and that I could expect it to start working in the near future (although no dates were given, of course).


I don't have much confidence that my voicemail button will magically start working on its own based on the rep's words, but figure I'll give it a few weeks before phoning them again.


Anyone else have any luck fixing this?

Nov 15, 2011 2:19 AM in response to Yo_talk

I have the same Problem. 2 unlocked iPhone 4S's on 2 different carriers in Thailand. One is USA Phone and the other is Hong Kong phone.


One is OK and the other one need the number programed, but the code *5005*86*XXXXXXX# does not work on 4S.


Doesn't matter which handset I use, the problem is related to the Carrier Bundle.


On previous iPhones using the code would flash the VM number to the SIM card.


I have tried many solutions including getting a new MicroSim from the Carrier.


Maybe someone from Apple could chime in here and give us the new code Please.

Nov 30, 2011 11:32 AM in response to rastapete

I am having the same issue with a facoty unlocked iphone 4s using a small gsm carrier and hope someone figures this out for us. I had the same issue a few weeks ago with a 3gs and used the hack as mentioned above but from another forum and it worked but my poor high $$ 4s seems broken.

Thanks to everyone for working on this.

set voicemail number in iPhone 4S

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