Skip navigation

I have no sound after iOS 5 update

35924 Views 112 Replies Latest reply: Feb 5, 2014 2:44 AM by HermanCassey RSS Branched to a new discussion.
  • waggabee Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 4, 2012 7:47 AM (in response to NorthLondonChris)

    So I guess I'm just left with an Iphone 4, just out of warranty, with no sound when I play music or use the apps!!!  The speakers work as I can change my ringtone and hear them, strangely when I try and change the text alert I can't hear sound, the phone just vibrates.  I hope Apple can be bothered to listen and fix this for everyone who has this problem.

  • rwps Calculating status...
    Currently Being Moderated
    Feb 13, 2012 5:36 PM (in response to NorthLondonChris)

    Same  issue for me, iphone 4, ios5 & sound dissapeared one day.

     

    And have a fix that worked for me. I did a backup, and complete restore (painful process, took ages). But thankfully the sound has come back.

     

    Funny Apple claims to make simpler IT bits, but they still have a way to go, my wife would have had no hope navigating the restore and it's many procedures.

     

    Hopefully the fix sticks.

  • Igerotski Calculating status...
    Currently Being Moderated
    Feb 17, 2012 11:57 AM (in response to srode1000)

    It works perfect, at least my problem was the same

  • ryeguy00 Calculating status...
    Currently Being Moderated
    Feb 20, 2012 2:07 PM (in response to NorthLondonChris)

    Same for me...I upgraded my iPhone 4 to iOS 5.0.1 yesterday. Now I have no sound from my speaker while using the music app or the you tube app or any third party app. I do however have sound with voice control, speaker phone, alarm clock and full sound through my headphones. The same problems most of you are having. I have tried every 'solution' posted here and still no dice. I then downgraded back to iOS 4.3 and the speaker problem was fixed, then  upgraded back to ios 5.0.1 and no sound! So without a single doubt to me, this is a software issue. What is blowing my mind is that this thread has been active for over four months with over 15000 views and just under 100 replies, and if you search 'no sound iPhone 4 iOS 5' or something to that nature you find over a dozen other threads. And not one comment from an apple representitive! I am a huge apple supporter, I own over ten apple products including an iMac Lamp that I still use weekly since 1998. I have turned many of my friends and family on to apple by boasting about there quality products, user friendly software and amazing customer support. So I am asking Apple on the 'Apple Support' page, please reply to your hundreds of customers. At minimum tell us that you are looking into it.

     

    Awaiting your reply

    Rye

    iPhone 4

  • ncs_ts Calculating status...
    Currently Being Moderated
    Feb 23, 2012 10:07 PM (in response to NorthLondonChris)

    so, here I am again. I just downgraded to ios 4.3.3. this was what I was using 20 minutes before I upgraded to ios 5 with everything working just fine. The downgrade took a while but I managed to do it. Unfortunately downgrading did not work for me I still had the same problem. I think the ios 5 messed up the phone somehow. Strange how in 4.3.3 everything was fiine but as soon as I updated to ios 5 the volume stopped working. Ios 5 has something going on and they need to fix it. If anyone wants to see if downgrading the ios will work for them let me know I still have all the info.

    Well since then I have jailbroken the phone and doing things apple probably doesnt want me to do, but if I have to pay $150 to replace the phone then I am going to make sure I get my moneys worth. Cant wait for my att contract to end so I can go android. Its a much better system.

  • ncs_ts Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 25, 2012 7:49 PM (in response to NorthLondonChris)

    I HAVE FOUND A FIX!!!! This definately has to be a software related issue. If you go into settings, general, accessiibility, assistive touch and TURN ON ASSISTIVE TOUCH. It brings back the sound when I plug it into my computer it rings when someone calls , I have keyboard clicks, however the slide and volume buttons still dont work so you have to use assistive touch to adjust volume which really *****

    The other thing that ***** about this...... There is this stupid little dot on the screen. You can move it but you cant hide it. So when you are playing a game or using an app this stupid dot gets in the way but its the only way to get sound on the phone. Hopefully Apple gets their sh*t together and fixes this soon. The moment you turn off assistive touch the sound goes away again, so you have to have this stupid on all the time. I guess its better than spending $150 for a replacement which I dont understand that as well....... If assistive touch restores sound on the iphone then there must be something in the original software that messed it up in the first place right? But yet they still make you pay for a replacement ***!?!?!?!?! When I asked apple about this they told me that its there policy to charge for a replacement phone. So in the end result in order to have the sound you HAVE to have this **** thing on all the time or pay $150. go figure.  f*ck you apple

  • ncs_ts Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 25, 2012 11:47 PM (in response to NorthLondonChris)

    quick note I forgot to mention since I have been messing with this for a while now. after you turn on the assistive touch wait for the dot to show up. then touch it and you will see 4 choices. select the icon on the right that looks like your phone called "device" then at the next screen select the mute/unmute button on the left then adjust the volume. For me this volume was the main volume adjustment so I turned it all the way up. after that you can turn off assistive touch. Why it works after you turn it off is beyond me but it does. (at least for my problem it works) however I found that if you are jailbroken everytime you respring you device you will have to do the process over. it only takes a few seconds but annoying none the less also if you power off your device you have to reset it as well. Then while in an app you can push the home button twice and then when the menu shows up scroll all the way to the left and you can adjust the volume in the app while not adjusting the ringer volume.

    I hope this works for those of you that have the same problem as me

  • swight19 Calculating status...
    Currently Being Moderated
    Mar 1, 2012 5:01 AM (in response to ncs_ts)

    I'm new to this 'posting' system but have tried everything that everyone has suggested and still no joy with my iphone 4s and it's sound issues on OS5. Now my itunes doesn't even recognise my phone, but the computer can see it...any handy hints people. Please?!

  • m.lab Calculating status...
    Currently Being Moderated
    Mar 2, 2012 12:42 PM (in response to swight19)

    Have you noticed that Apple changed rules for this community? Now they clearly say they are not going to support problems reported here by users.

     

    So welcome to "great" Apple world. This company sold too many devices last year to care.

  • SimoEl007 Calculating status...
    Currently Being Moderated
    Mar 7, 2012 6:24 PM (in response to NorthLondonChris)

    I have still the same problem even when I updated too IOS 5.1!!

    Where is the F***** APPLE support when you need it

  • SimoEl007 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 7, 2012 9:54 PM (in response to NorthLondonChris)

    I FINALLY GOT THE FIX!!!

     

    Go to System / Library / LaunchDaemons

     

    look for 'com.apple.iapd.plist', right click then select delete

    Reboot the iPhone/Ipad/ipod

     

    Enjoy sounds again on your iPhone/Ipad/ipod

     

    Cheers guys

  • kirca Calculating status...
    Currently Being Moderated
    Mar 9, 2012 9:27 AM (in response to NorthLondonChris)

    http://www.youtube.com/watch?v=bKXKcFUeCss

     

    that is just as my problem, i am getting all this on my 4S.

    there is a fix in description, but only on jailbroken phones.

     

    iOS 5.1 didn't fixed it?

  • kirca Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 12, 2012 4:18 PM (in response to kirca)

    edit:

     

    iOS 5.1 didn't fixed my sound problem, but thanks to srode1000's post on the previous page, I've solved mine.
    problem is in the dock connector, so cleaning helped for me

     

    thanks srode1000!

  • Summer\'s Husband Calculating status...
    Currently Being Moderated
    Aug 17, 2012 4:03 PM (in response to NorthLondonChris)

    same

  • Summer\'s Husband Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 17, 2012 4:10 PM (in response to arrrghnold)

    that only worked for 24 hours then the symptoms came back

1 ... 4 5 6 7 8 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (7)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.