5 Replies Latest reply: Dec 18, 2011 6:20 PM by stevejobsfan0123
July7Kiss1995 Level 1 Level 1

My iPhone 4s has repediately turned off and will not turn back on.   I've had to cold start it after many failed attempts (holding keys down until apple logo comes up). I know this is not right.  I have plenty of apple products that I do not have this problem with.  It has done this on a low battery as well as a charged one.  Even holding the keys doesn't mean it will come on for me.  It really is a problem.  Anyone experienced what I'm going through? 


iPhone 4, iOS 5, This is an iPhone 4s
Reply by JessWee on Oct 20, 2011 4:10 PM Helpful

I've had the same problem for two days in a row! I've also noticed that the phone feels overheated when this happens, I'm taking it to Apple to see what's up.

All replies

  • JessWee Level 1 Level 1

    I've had the same problem for two days in a row! I've also noticed that the phone feels overheated when this happens, I'm taking it to Apple to see what's up.

  • July7Kiss1995 Level 1 Level 1

    It happened again yesterday at just under  30%.   I had to hold the two buttons for 10 seconds about 3-4 different times and then finally it turned on.  I agree with it seeming to run HOT.  how/what have you been told?  I haven't had a chance to drive 60miles to apple and see what is wrong with it.

     

    Jenn

  • Smashasaurus Level 1 Level 1

    I've also had this same problem, twice over this last weekend. I bought my phone in April and have had no problems. Now it's turning off and not rebooting until I plug it into a charger, at which point it has restarted and displayed 60-90% charge still. The only change I'm aware of is that I held off on getting a case for it until 2 weeks ago. So maybe temperature is an issue here as well?

  • carlafromsunshine coast Level 1 Level 1

    I have also had this problem this morning and I can't seem to switch it on. If I try to connect to iTunes it does not recognize it because it is not on.... What is there that we can do?

  • stevejobsfan0123 Level 8 Level 8
    expertise.iphone
    iPhone

    To Smashasaurus: It is possible that the case is trapping the heat in there. Some cases do that.

     

    To the rest of you: This seems to be a rare but serious problem. Take it in to Apple or a repair shop.