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*Important--iPhone4s Static/Crackling Noise

All,


There seems to be an increasing number of complaints coming in of iPhone 4s static/crackling noise coming from the phone when placing calls. I personally had the same problem on an iPhone received 10/14. Replacement devices seem to be having similar problems. Here are the following symptoms:


-Very intrusive and abnormal crackling/static noise can be heard through the ear piece while on a call. More obvious in a quiet room.

-When call ends, the sound can STILL be heard coming from the back of the phone. Which means the source of the noise may be coming from there?

-Atleast one person noted that the noise can be stopped by shorting out the signal by placing hand over two top antenna bands forcing a "switch".

-Replacement devices are having same symptoms.


Is anyone NOT having the the symptoms described on the new iPhone4S?

iPhone 4, iOS 5

Posted on Oct 19, 2011 8:48 PM

Reply
188 replies

Feb 18, 2012 4:38 PM in response to GoldRocket

Last week the earpiece speaker of my 4 month old iPhone 4s starting buzzing/vibration/humming when I was on phone calls. The buzz was only when someone on the other end was talking, no buzz at all when there was silence or I was talking. The buzz was absent when I used the speakerphone, bluetooth or headphones.


I tapped on the apple logo and heard a ratttling sound. So I figured something must have come loose and I was hearing vibrations.


I was wrong. After taking it to the Genius Bar today, I was told the earpeace speaker was bad and they replaced the phone with a new one (not refurb). Great service and I was in and out in 10 minutes. Of course it took me about two hours to get the new phone up with all my passwords and account settings for 6 email accounts, 20 cloud based apps, wifi, etc...


The rattle I heard is the accelerometor (name?) and apparently all 4s make the noise (confirmed with my new phone and four others).


So if you have a bad sounding earpiece, take it to an Apple Store if you can. Be sure to do a complete backup first.

Feb 20, 2012 8:45 AM in response to Chimera747

Well I went in to the Apple store to get my third replacement for my iphone 4s. I told the guy at the Genius bar that the second replacement phone had the same static issues as the previous phones. The guy at the Genius bar said he had never heard of this problem before. He did not believe me when I said many people were experiencing this problem and had received numerous replacements. He said that if my only source showing the existence of this problem is a few people complaining on a website forum then that was not evidence of the problem actually existing. My spouse was with me and he directed the guy to all of the website forums etc that discuss this static problem, including youtube videos. He finally agreed to replace my phone again. Much to my dismay the third replacement has the same problem. I have come to accept that a good percentage of these iphone 4s have this problem and I will just have to live with it. The biggest disappointment in all of this is that Apple is not acknowledging the problem.

Feb 26, 2012 8:28 PM in response to GoldRocket

Its funny, I first replaced my phone because of battery issues and the static/crackling noise when calling. My second phone actually had no crackling noise at all, compleatly quiet and perfect. The only bad thing was the phone could not call out at times so i got it replaced again for calling problems. Now on my 3rd phone, it now calls fine but now makes the static/crackling noise again. -_-

Mar 29, 2012 10:25 AM in response to MrD_is_Me

Hello all,


I just replaced my 3 years old iPhone 3GS 32GB, which could no longer sustain a 3G connection, with an iPhone 4GS 64GB.


I also have the crackling noise in the background when placing calls. It's not really loud, but it is annoying.

Here is what I found until now: it is only present when placing a call over 3G, and using the earspeaker

  • when 3G enabled, and using the loudspeaker, or earphones, the sound quality is perfect
  • with 3G disabled, the sound quality is perfect, using the earspeaker, loudspeaker or earphones

  • I therefore conclude:

    • the earspeaker is not broken: otherwise the issue would also be present with 3G disabled
    • the 3G connection is not the problem: sound quality is fine with earspeakers or loudspeaker


    It seems like:

    • the 3G connection interferes with the earspeaker, creating the noise
    • or the noise can not be produced by the other speakers (frequency too high)


    Either way, I am disappointed. I am a great fan of Apple products. I also own a MacBook Pro, an iPad, a TimeCapsule and I am saving up for an iMac. The iPhone is great, when it works ... the 3GS gave me a lot of headaches, and now, the 4GS is also off to a bad start...


    I am going to the store next weekend, but I do not have much hope that the issue can be resolved.

    Warrenty is not Apple's strongest point 😟

    *Important--iPhone4s Static/Crackling Noise

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