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GoldRocket Author

Level 1

0 points

*Important--iPhone4s Static/Crackling Noise

All,

There seems to be an increasing number of complaints coming in of iPhone 4s static/crackling noise coming from the phone when placing calls. I personally had the same problem on an iPhone received 10/14. Replacement devices seem to be having similar problems. Here are the following symptoms:

-Very intrusive and abnormal crackling/static noise can be heard through the ear piece while on a call. More obvious in a quiet room.

-When call ends, the sound can STILL be heard coming from the back of the phone. Which means the source of the noise may be coming from there?

-Atleast one person noted that the noise can be stopped by shorting out the signal by placing hand over two top antenna bands forcing a "switch".

-Replacement devices are having same symptoms.

Is anyone NOT having the the symptoms described on the new iPhone4S?

iPhone 4, iOS 5

Posted on Oct 19, 2011 8:48 PM

188 replies

Oct 27, 2011 6:34 PM in response to GoldRocket

i am having the same issue. i got my phone two weeks ago and just started hearing the static today.

McWaynes

Level 1

0 points

Oct 28, 2011 12:30 PM in response to GoldRocket

Hi all, just been experiencing this now for the last

10-15 min even as I am typing this.

I have not as yet experienced this with headphones.

Very strange crackling on and off not consistent.

Will try to record. Thanks for all the posts.

Oct 29, 2011 4:25 AM in response to GoldRocket

Still have this issue as well.

Tried everything, from switching off data, to fulle restoring the phone.

Still have the static noise, it's driving me crazy ><

I also have a echo when I use the supplied headphones to make a call.

Sometimes not right away, but after a few minutes of talking.

Very annoying, as my 3GS was a perfect phone, so now I feel like returning to that one.

Please don't just complain here, but go to the Apple Store or Call them!!!

McWaynes

Level 1

0 points

Oct 30, 2011 3:38 AM in response to GoldRocket

Hi all, update from my last post Friday 28oct.

Do not recall when on Friday night it stopped.

But Saturday and now Sunday morning GMT as I post.

There has been no crackling at all.

Sorry I can not provide a solution of how it stopped.

Hope you all experience the same phone repairing itself.

Thank you again for all the advise.

Oct 30, 2011 4:50 AM in response to McWaynes

i returned my my first iphone 4s and swapped it for another and noticed it was still there but that night it seemed it also went away thankfully i hope everyones else who has this issue has finally got this issue resolved.

Oct 30, 2011 6:22 AM in response to Paulshaqz

Which network and country ?

McWaynes

Level 1

0 points

Oct 30, 2011 7:42 AM in response to GoldRocket

Sorry left off my iphone 4s details

- purchased 14Oct

sim - GiffGaff - http://giffgaff.com/orders/affiliate/waynepettit

network - sits on top of O2

London UK

Alessis

Level 1

0 points

Oct 30, 2011 8:18 AM in response to GoldRocket

It seems intermittent but i have the same issue with a 4s 32GB white. Very annoying!

Oct 30, 2011 8:20 AM in response to Alessis

No other way. We have to wait for software update. But when it will be ....?

Oct 31, 2011 7:27 AM in response to GoldRocket

Not having that problem. I'll keep an ear out for it now, though.

Oct 31, 2011 7:29 AM in response to GoldRocket

32GB Black.

Oct 31, 2011 8:17 AM in response to Jon Snider

Lucky man :)

Oct 31, 2011 12:38 PM in response to GoldRocket

I just recently noticed the same problem on my black 32GB 4S on AT&T and promptly returned it for a replacement phone. I set up my new phone and noticed the same cracklin problem in my replacement phone. Upon further investigation I noticed that the crackling noise goes away when I turn on airplane mode, which makes me think that this is a network problem rather than a hardware problem. Let me know if anyone else can confirm this.

Oct 31, 2011 12:47 PM in response to CinDrallig

I have tested in EU on T-mobile, Orange and a few others so I think that this not a network problem. My iP4 sn is DNQ...... from 40 week. Maybe here is the key. Check your number.

Nov 3, 2011 12:56 PM in response to GoldRocket

I'm having the same problems with my new 16GB iPhone 4s. Static, echoing, and distortion - all when using the earphones. It happens sporadically on outgoing and incoming calls - sometimes at the beginning, sometimes a few minutes into the call. Unplugging the earphones usually stops it, but it's very annoying. The Apple store gave me a new set of earphones, but it made no difference - same problems. I'm on AT&T in Salt Lake City. I've never had any of these problems with my iPhone 4, 3Gs, 3g, or original.

*Important--iPhone4s Static/Crackling Noise