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hotmail not working on iphone 4s?

11965 Views 7 Replies Latest reply: Nov 12, 2011 7:13 PM by mer127 RSS
BingoBones Calculating status...
Currently Being Moderated
Oct 20, 2011 8:50 AM

I have the new iPhone 4s and obviously IOS5.


I have a few email accounts on the phone and have done for a few years.


Except now I have a problem sending emails on my Hotmail account?


I get this message:


CANNOT SEND MAIL: No password provided for SMTP:

Please go to mail account settings and enter a password.


Obviously I have gone to settings and re-entered my password but I still get the same error message.


Can someone please help me?



IPhone 4s, iOS 5
  • Kurplunk Calculating status...
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    Oct 20, 2011 9:00 AM (in response to BingoBones)

    I think that is a hotmail problem. I sometimes get that exact error even on my computer. Then, all of a sudden it will start working again. This has happened on my mac, my pc, and my iOS devices. It has happened off and on for about 3 years - maybe once every 2-3 months. So, give it a couple of hours. It might be that that is what is happening to you and your iPhone are totally fine.

  • *shell1206* Calculating status...
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    Oct 20, 2011 3:39 PM (in response to BingoBones)

    I'm having exactly the same problem. It keeps saying there is no password provided for my account, when there clearly is.


    Has anyone got a solution please?

  • *shell1206* Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 20, 2011 3:40 PM (in response to BingoBones)

    And my hotmail still works on my old 3GS so mine isn't a problem with hotmail..

  • Kurplunk Level 2 Level 2 (195 points)
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    Oct 20, 2011 4:33 PM (in response to *shell1206*)

    Like I said, it could still be a problem with Hotmail!!!!

    It happens to me out of nowhere from my mac, iphone, ipad, and old pc (on XP, Vista, and Win7). All of a sudden only one of them cannot access the email. Then a few hours later all of a sudden all works fine.


    I'm not saying that is your problem too, but it could be. I spent hours over several days trying to figure it out (2 years ago) and I finally gave up. It's usually not an issue, but when it happens it's really annoying. Sometimes it will last an entire day.

  • mer127 Calculating status...
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    Nov 12, 2011 7:13 PM (in response to BingoBones)

    That did the trick!! Thank you!


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