Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMessage - Where To Change Apple ID?

I'm trying to help a friend with his iPad. He's got a problem switching iMessage on.


On the Settings > Messages screen, iMessage is currently set to OFF. If he tries to turn it on, a window pops up saying:


iMessage Password

blahblah@googlemail.com

Cancel | Log in


The Apple ID that it's showing (blahblah@googlemail.com) is incorrect. It's not his Apple ID anymore. So, how does he re-enter his Apple ID? There doesn't seem to be any option? iMessage is completely locked to that old Apple ID of his.


Please help.

iMac, Mac OS X (10.6.8), iMac (21.5-inch, Mid 2010) 12GB RAM

Posted on Oct 20, 2011 11:23 AM

Reply
Question marked as Best reply

Posted on Oct 20, 2011 11:50 AM

I solved the problem myself.


If you enter your password incorrectly enough times (say, 8 times) the pop up window will change to one that asks you to re-enter your Apple ID. So, you have to intentionally make mistakes, in order to get the opportunity to enter a new Apple ID.

17 replies

Apr 30, 2012 7:10 AM in response to Reuben Feffer

You have got to be kidding me. This is apples solution to this. Making people deliberately enter an incorrect password. Wouldn't a user expect their account to become locked after doing this?

So apple just completely changes the way we all expect authentication to work.

1. Don't give us any opportunity to change the user name field

2. make us deliberately type incorrect paswords in.


3. Make something that should take 1 min to do turn in to a 60 min google search nightmare.


<Edited by Host>

Mar 7, 2014 8:57 PM in response to Reuben Feffer

@ktasapple - this doesn't work for me...


Pressing "Use you Apple ID for iMessage" brings up a screen showing my (wrong) apple id and a password box, but then another box floats over top of that screen immedaitely prompting for a password only for the (wrong) apple id (apple id is not editable).


There's no where to sign out of imessage > I think Apple is taking this "Infinite Loop" thing a little too far.


EDIT:


Thank you to whomever suggested turning off iMessage (and Facetime) in Settings, then powering down. Upon powering back up and enabling iMessage I was able to fix my wrong Apple id. (same for Facetime)


Message was edited by: Cebby66

iMessage - Where To Change Apple ID?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.