Currently Being ModeratedJan 9, 2014 1:42 PM (in response to ns369)
Hi ns369 (and caskproof),
ns36p, when you said "This did not work for me." were you referring to caskproofs problem of his "other" jumping from 5GB to 10GB after using PhoneClean 3? If so, here is another solution to that ballooning "other" problem due to using PhoneClean 3 that has worked for me everytime. Because I am "shooting in the dark" a bit here, it may not apply to you and caskproof.
Whenever I have experienced this explosion of "other" after using PhoneClean 3 it has always been accompanied by a loss of some of kind of data. I used the example of "photos" data disappearing in a previous post. In my case, it was clear that the data that was previously allocated to "photos" had morphed into "other." My Photo app's conntent was also corrupted.
This is what I did.
I went into iTunes, clicked on my iDevice's name, then selected "Photos" in the the syncing menu bar. I don't sync all my photos...just selected folders in my iPhoto library. So all I did was add a couple more photo folders to the list for syncing. I think resynced. Because my sync setting for Photos changed it "got the attention" of iTunes and my Photos were synced correctly. Not only was my Photos app no longer corruped and missing photos. But, my "other" data dramatically dropped as iTunes no longer classified all that "Photo" data as "other."
So, again, without knowing your situation...check how much data your music, photos, movies, photos, apps, etc. are registering. If one of those categories is off (like gone) then that is your culprit. Change what you are syncing for that category and resync. I don't think you'll need to dramatically change what you're syncing in that category. Just change it a bit.
See if that works.
Good Luck, Mr. Luigi
Currently Being ModeratedJan 13, 2014 11:04 AM (in response to Mr. Luigi)
I followed all of these steps and when I began to do the restore it got about a quarter of the way through then "Error Code: 20" popped up and cancelled my restore. I followed the link it gave me but it did not say anything about this particular error code. I just want this to work, because I have 5 GB of data being consumed by my messages.
Currently Being ModeratedJan 14, 2014 10:58 AM (in response to Encrypted11)
Hi, I can see reset with but not without backup. How do I do that please? Thanks.
Currently Being ModeratedJan 18, 2014 12:19 AM (in response to Statik Express)
Pretty sure your suggestion single hadedly destroyed my music on my iphone its wiggin out really hard
Currently Being ModeratedJan 19, 2014 2:41 PM (in response to Encrypted11)
just freed about 20% of my iphone's memory.
I wasted a lot of time to think what & how to remove to get more free memory when I had only 300MB.
Thinking about searching, reading, comparing, finding, downloading, installing, using, tuning various software, opinions, tips, howto procedures, instructions and suggestions
finally thought this is way too complex thing and Apple seems to want to solve the problem by selling a new phone, so I just made full backup to computer, factory reset, restored from back up and BOOM!
I had 3GB of free space!
I had 1.5GB of "other" and now there's still 800MB of it, so I guess I continue this stupid saga on data mining its internals and try to make it smaller...
Maybe Apple should invent 2 buttons to itunes: 1. Show what's inside Other & 2. Select items to remove from Other.
Greetings to OWC, this is really what it means!
(OWC, you are great!)
Currently Being ModeratedJan 20, 2014 11:22 AM (in response to Encrypted11)
Btw, I just found out that I lost all SMS for last 4 days with factory reset.
Is this common thing?
Currently Being ModeratedJan 22, 2014 12:58 PM (in response to Encrypted11)
I found this elsewhere (from aaronjk55, but it worked for me.
On your iPhone, go to Settings>General>Usage. Swipe the Music line to the left and press delete. IMMEDIATELY shut the phone off-don't exit or anything like that. When you turn on your phone and connect it to iTunes, you may find a huge chunk of your "other" space gone.
This worked for me on iPhone 5, iPhone 4S and 4 (iOS6 & 7). Other data has gone from a few GBs to 600MB.
Currently Being ModeratedJan 22, 2014 7:56 PM (in response to Moguul)
It seems that when you try other music apps that load a library, it takes up that "Other" space.
Currently Being ModeratedJan 22, 2014 8:35 PM (in response to Moguul)
Moguul, did you play your music after doing this? I tried the same thing and when I selected songs, they would skip - not necessarily play the song I selected. Sometimes I would get a flashing type effect on the playlist. Others have indicated artwork can also be affected using this method.
I ended up having to do a factory restore to fix the problem.
Currently Being ModeratedJan 22, 2014 9:21 PM (in response to RGWca)
I have Match. Did a Match update and sync and it's all good. Freed 5GB.
Currently Being ModeratedJan 26, 2014 6:19 PM (in response to fane_j)
So, if your device has connected to Wi-Fi in past few weeks, you'll see the "Other" category jump up by cca 2 to 3 GB. That is the downloaded update. You can verify by going to Settings > General > Software Update -- if the update is listed and its status is "Downloaded", then that's where those extra GBs went.
I am currently stuck at 3.5GB of “Other” which did appear after I was forced to upgrade to iOS 7
Under my General/Settings/Software Update it states “iOS 7.0.4 Your software is up to date.”
Are you saying the massive jump in “Other” is for people who have the download but have not updated or for everyone who has updated as well?
I was forced to upgrade to 7.0 (something went awry on my phone and I spent weeks searching for a way to fix it without upgrading but ultimately had no choice if I wanted a working phone, which thanks to 7.0 I just barely have)
After the upgrade I had 4.2 GB of “Other”. I uninstalled everything I knew how: entire music library, all apps, photos, etc. Even the four ring tones I had. That changed nothing in the “Other” category.
I have since run several repetitive deep clean scans via PhoneCleaner v3.10 which reduced my “other” file from 4.2 to the current 3.5 GB
(Just FYI as of 1/26/14 a free fully functional version is still available from an old promo at http://www.tiploot.com/imobie-phoneclean-3-full-version-free-license-key/ )
I am going to try iBotBackUp but I do have one nagging thought…right before Christmas I downloaded an audiobook from an app called Audiobooks.com (not Audible). The problem with the phone occurred a few weeks later and is unrelated to that app, however I cannot find the book listed anywhere in order to uninstall it. It doesn’t show in my iTunes library, either in the normal interface, nor in the computer directory. FunBox couldn’t’ find it and, the company refuses to answer my question as to where the data is stored. Uninstalling the app only saved a couple megs and though I don’t remember the exact size I’m pretty sure it was at least 600MB. I’m wondering if that is part of my “other” problem.
Any ideas how to find that stupid book? Or, if the upgrade is no longer the culprit, where else should I be looking?
Thank you fane_j & Mr. Luigi for the detailed explanations. They are very helpful to people like myself who are facing a high learning curve in understanding the inner workings of what I have termed as “iEverything”.
Currently Being ModeratedJan 26, 2014 6:44 PM (in response to ikcaj)
Are you saying the massive jump in “Other” is for people who have the download but have not updated
Yes. It is only applicable to users of iOS 6, so it's not relevant to your problem.
Currently Being ModeratedJan 26, 2014 7:35 PM (in response to ikcaj)
I downloaded the free version of iBotBackup and being really tired I made sure to create backups of everything and then I just went to town, somewhat intutively guessing at what likley could be deleted, especially things like album artwork in the iTunes library since I don't even view it. Time will tell if I broke anything but after about an hour of playing around with it (I did try to figure out what I was doing, somewhat), I've completely eliminated the "other" tab alltogether and reclaimed 6.4GB of space.
So far everything seems to be working, and if something doesn't I know exactly where the files are because it gave me the option as to where to save them, name them, etc. If I can do it in an hour without breaking it, anyone can. By far and away the best utility I've used. Thanks for leading me to it.