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"Other" data (iPhone) - How do I remove this junk?

1188271 Views 1,155 Replies Latest reply: Apr 11, 2014 8:07 PM by Mr. Luigi RSS Branched to a new discussion.
  • r-m Level 1 Level 1 (15 points)
    Currently Being Moderated
    Jan 9, 2013 12:10 AM (in response to Tonycle20)

    Yeah.. That's what I've been saying, about the message attachments.

    It even backs them up to iCloud using up space. I vary between 200mb and no free space due to this (have stopped using iMessages for attachments now, and just email them). Have to keep emptying my camera roll to allow my iCloud backup to complete. I will not give in and buy extra iCloud storage...

  • LeRwaNL Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 9, 2013 3:55 AM (in response to Acqua)

    Aqua's advice totally worked. Many thanks! Kind of strange actually, you would expect that your music would be deleted. So what is this 'Other' data, which kind of data comprises it?

  • Lawrence Finch Level 7 Level 7 (24,555 points)
    Currently Being Moderated
    Jan 9, 2013 5:38 AM (in response to LeRwaNL)

    Your question has been answered dozens of times in this thread and others. Please go back and read the thread you posted to.

  • the messy nest Calculating status...

    1. go to SETTINGS/ SAFARI

     

    Clear History & Clear Cookies and Data

     

    both of these will free up lots of MBs

     

    2. Check your Kindle app & see what books you have checked to be available on your device.

     

    3. go to SETTINGS & check all the apps you've added. Some of them like Hipstamatic save an extra copy of the photos you take to their own folder as well as your Photostream.

  • mattrussell5 Calculating status...

    After reading through pages and pages of this thread, trying various things over the past few months (deleting texts, restoring, left-swiping All Music from Usage on my phone, etc), I didn't see any real "silver bullet" answer.  So I poked around a bit myself using DiskAid [ www.digidna.net/diskaid ] on my computer with my phone connected and tried something

     

    IT WORKED!!!  I had 4.29GB of "Other" and am now sitting at 438.6 MB after this single action.

    Here are the steps I took:

     

    • Open DiskAid App (download from the site above if needed)

    • Connect phone

    • Navigate to Storage -> Media -> iTunes_Control -> Music

    • Right Click on Music and "Get info." If folder is huge, delete it.  Mine was 4.5 GB.  There were a bunch of generically named folders with a few equally genereically named audio files.  Gibberish really; nothing was an actual song title, artist, album, etc.  If this is the case, delete the entire folder.

    • Quit DiskAid

    • Turn off phone.

    • Turn back on

    • Launch iTunes and Sync the connected phone.  You'll see the Other drop before your eyes.

    • Back up Now

    • Delete other backups if applicable (so this doesn't repeat when you restore from an old backup).

  • rockmyplimsoul Level 5 Level 5 (5,375 points)

    mattrussell5 wrote:

     

    Mine was 4.5 GB.  There were a bunch of generically named folders with a few equally genereically named audio files.  Gibberish really; nothing was an actual song title, artist, album, etc.  If this is the case, delete the entire folder.

    The media files and folders are not named in the same way as on your computer, do not expect them to be filed under legible artist/ album names.

     

    While you may have done something, it may be short-lived and/or you'll see that music won't play properly after a while or shows the incorrect artwork.  As a minimum, Other should be about 600 MB since a brand spankin' new, empty device starts out that way, plus whatever legitimate items contribute to Other.

  • mattrussell5 Level 1 Level 1 (0 points)

    rockmyplimsoul, you're absolutely right.  I went to play a song on my phone and it raced through each track with no audio.  Re-syncing now, and it looks like my "Other" is right back up to 4.29 GB

     

    #SquareOne

  • rockmyplimsoul Level 5 Level 5 (5,375 points)

    There really is no silver bullet, other than restoring without loading your backup, which means re-doing all your settings, losing text history, clearing out your Camera Rol, etc.  Not fun, but you'll have to decide if getting Other down below 1 GB is worth the trouble.

  • defjamblaster Level 1 Level 1 (10 points)

    how long would it last, even if you redo everything manually like that?

  • rockmyplimsoul Level 5 Level 5 (5,375 points)

    I guess it depends on what you do with your device.  My 32 GB iPhone 4 has hovered around 1.1 GB for the 20 months I've had it, and my 64 GB iPad is around 1.9 GB, probably due to more music (artwork) and miscellaneous external files brought into apps like Quickoffice, Dropbox, and PDF Expert.  I use iMessage and get MMS messages, so I'm sure those contribute to Other too.

     

    But honestly I think a lot of the swollen Other comes from corrupted files, maybe from unplugging the device too soon during a sync, who knows?  I also re-sync everyday, so maybe that helps keep things in order.

  • trevorjpage10 Calculating status...

    I think the only real solution would be to restore the phone as new, and then to restore the phone from backup. However, my contacts aren't saved in my iTunes so I would lose all of my contacts. The only things I know for sure that I would get back would be my music and my apps. Basically, the word "restore" scares the crap out of me.

     

    However, I have a 16 GB iPhone 4s and my other is currently sitting at 4.06 GB. That is over 1/4th of my phone, and while I accept that it is real data, this is just far too much. If it is something corrupted, I want to fix it. If it is just excess data, I can part with it, I just need to know where and how to do this.

     

    Someone, anyone, please help.

     

    And just to add, I've read through all 19 pages, but didn't find anything that worked really. The only thing that helped me was I went and deleted my Cookies and Data from Safari. I was able to get like .08 GBs with that trick. But that is the most substantial thing that has worked for me yet.

  • rockmyplimsoul Level 5 Level 5 (5,375 points)

    trevorjpage10 wrote:

     

    I think the only real solution would be to restore the phone as new, and then to restore the phone from backup.

    While that helps some people, likely putting your backup on after a full restore simply puts you right back where you started.  Instead, do the complete restore, but don't load your backup at the end.  That will certainly give you a fresh start, with Other starting at around 600 MB.

     

     

    trevorjpage10 wrote:

     

    However, my contacts aren't saved in my iTunes so I would lose all of my contacts. The only things I know for sure that I would get back would be my music and my apps. Basically, the word "restore" scares the crap out of me.

    Do yourself a favor and get your backups into a place where they can always be recovered, either Yahoo, GMail, iCloud, or even a .vcf file exported from your iPhone (there are apps just for that purpose).  The easiest would be to turn on iCloud and set it to sync your contacts.  That way, even if you restore without a back up you just turn iCloud back on and your contacts will be restored.

  • MONEE QUE Calculating status...
    Currently Being Moderated
    Jan 13, 2013 11:54 AM (in response to AkoBudoy)

    I just downloaded it, I hope it works, cause I have 4.5 of "other"

  • Westside_storyy Calculating status...
    Currently Being Moderated
    Jan 13, 2013 10:31 PM (in response to Acqua)

    That honestly doesn't work .. I tried that and yeah it freed up a lot of space but I couldn't play any of my music cuz it ended up deleting everything .. So now I have I start all over by adding my music files one by one. I'm about to go to the apple store and complain because "other" is taking up so much space and it's annoying.

  • JohnTwenty Calculating status...
    Currently Being Moderated
    Jan 14, 2013 12:09 AM (in response to Acqua)

    I did exactly that but didnt help..

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