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"Other" data (iPhone) - How do I remove this junk?

1187949 Views 1,155 Replies Latest reply: Apr 11, 2014 8:07 PM by Mr. Luigi RSS Branched to a new discussion.
  • everkleer Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 21, 2013 6:31 PM (in response to mrMichail)

    Are you saying you've found a way without doing you-know-what?  (I'm guessing not since the posts are being removed...)

  • mrMichail Level 1 Level 1 (10 points)
    Currently Being Moderated
    Feb 21, 2013 6:33 PM (in response to everkleer)

    Right, I have.

    My posts are deleted because they "allude to____ and vi0l@ting apple's agreement..."

  • Theconstructor1 Calculating status...
    Currently Being Moderated
    Feb 22, 2013 12:11 AM (in response to chpeak)

    IT DOES WORK!!!! thank you very much; I'd tried I dont know how many tips and nothing worked, even erased some of my emails and stuff, (not to pleased about it) But this was the right solution

  • richard003 Calculating status...


    richard003 wrote:


    This worked perfectly.  Thanks Acqua!  I picked up about 2 GB.

    Don't worry, you'll be back




    Gee thanks!  You sound very confident of that.  Perhaps so.  I noticed that someone else posted that the remove music solution was merely an urban legend.  Well,it seemed to make more memory available on my phone.  Maybe it'll only be temporary.  So, if that turns out to be the case, I'm sure I'll be back.


    I'll be sure to let you know.



  • rockmyplimsoul Level 5 Level 5 (5,375 points)
    Currently Being Moderated
    Feb 22, 2013 11:51 AM (in response to richard003)

    Although it frees up memory, what you'll soon find is that process screws up music playback -- songs that skip and/or have the wrong artwork.  You'll see, as has everyone who's tried this (myself included).

  • TwistedByDesign Level 1 Level 1 (0 points)

    Right. I too became euphoric after trying the swiping music thing. And it worked, I freed up 900mb. Then I read the rest of the thread and all the dissappointments that came with it. So I tried to play a song and it still played. I guess I got lucky.




    I've never had any music on my iPad. I actually had to download one song (the one mentioned above) to actually HAVE Music in General > Usage > Music. I use iTunes Match, sure, but only on my iPhone, never on my iPad, nor did I synch through iTunes.


    And yet I still managed to clear 900mb of space. That would mean it's either one big song (it wasn't) or this action clears/resets something else as well.


    Either way, it's a solution I'm dying to try out, seeing as I'm IT-specialist at a 1:1 iPad school, where more and more pupils come by everyday with 8, 10, 14 (!!) gb of other data. See my other thread:


    Will report back soon.

  • richard003 Level 1 Level 1 (0 points)

    rockmyplimsoul wrote:


    Although it frees up memory, what you'll soon find is that process screws up music playback -- songs that skip and/or have the wrong artwork.  You'll see, as has everyone who's tried this (myself included).


    Bummer about that.  I tried one song and it worked, but I haven't done any other testing.  Thanks for the tip; I'll watch for that in the next couple of weeks.

  • Tard1s Calculating status...

    Hey - Thank you for the wiping Music through General Settings tip. I have had about 2.5gb of Other since restoring a new iPhone (under warranty) to my old backup. My iPhone has been playing up, being slow and restarting alot since then as well, and I tried your wipe music and restart tip and it worked a treat! Back down to just over 250MB.


    While it may not have worked with other's iPhones (pun intended), it worked for me. So thanks a bunch.

  • Lawrence Finch Level 7 Level 7 (24,545 points)
    Currently Being Moderated
    Feb 24, 2013 4:37 PM (in response to Tard1s)

    After you've tried playing your music for a few days post back if you still think it worked.

  • abhigoyal Calculating status...

    does ths work on ipad mini also....????

  • iMcJaz Level 1 Level 1 (0 points)

    This is absolutely ridiculous. I've struggled owning a 16GB iPhone. Worst decision ever buying that capacity. In the future I recommend everyone just get the 64GB, this "other" data ain't going anywhere. All these work arounds prove to be fruitless, It looks like the entire iOS is in that "Other" as well as some other Apple corrupted crap that no one can explain what it is (Don't tell me its SMS's or emails with attachments when I've thoroughly cleaned my device.)


    Good luck everyone with affording a larger capacity, I heard a 128GB iPad is around the corner. I'm a student, so I guess the 16GB's useless capacities will have to do

  • originalKT Level 1 Level 1 (0 points)

    it is pretty arrogant to say "there is nothing to fix". There is simply no good way to manage that storage, as evidenced by this thread and hundreds like it around the web. The reset is majorly impactful, and the rest of these suggestions are simply a manual in how to participate in terrible storage management techniques. Having to visit every single app and manage each app's storage is ridiculous. We need a transparent, centralized storage manager with no silly guesswork (or elitist know-it-all BS) about where all that crap resides. Anything else is 20th century computer programming. It is an oversight that needs to be corrected.

  • rockmyplimsoul Level 5 Level 5 (5,375 points)

    originalKT wrote:


    it is pretty arrogant to say "there is nothing to fix".

    And it's a bit disengenuous to take my statment out of context.  What did I say after that line?  Oh that's right, I followed it with "unless you're seeing way over a GB of Other"  (ref. pg 2, 16 months ago).


    What I said then is still true ... if Other has become a significantly larger than a GB then there is a problem.  Who's responsibility it is for that problem depends -- it is apparent that iOS seems to have a problem managing orphaned attachments, but it is also quite possible to swell up your Other by saving online documents to be viewed by certain apps, or by yanking your device too soon from a sync.


    There's any number of causes of swollen Other, and in this thread there's a lot of misinformation about what Other consists of or what size it should be.  But to say my reply was arrogant is completely missing my point.

  • originalKT Level 1 Level 1 (0 points)

    actually, your response is also arrogant, but that's okay. I can be arrogant as well, especially when annoyed. The fact that we are all spending so much time in simple file management is patently ridiculous. And anyone who thinks they have some little clever workaround and everyone else needs to behold their infinite wisdom is the one missing the point. We should have to spend zero time figuring this out; it should be completely transparent and actionable.


    I spent an hour on a reset and my "other" went from 7.69GB to 6.69GB. So I am still not done. And when I try to move the Voice Memos from my phone to the computer, I encountered yet another "issue" that I am now researching and have already fallen into another disastrous signal-to-noise ratio of ill-informed musings and notorious workarounds that let me know that thousands of other human animals share this problem and nobody has a solution. It is lovely to have company in my misery, but I would prefer to spend exactly two minutes managing the storage on my silly little phone and move on to more interesting areas of life.

  • rockmyplimsoul Level 5 Level 5 (5,375 points)

    Look, I empathize your situation and I'll chalk up your misguided statements about my posts as frustration on your part.  I haven't been promoting any of the workarounds you see in this thread, and I don't see how I'm talking down to anyone.


    While some of those workarounds may help, the only one I come back to is simply this -- restore your device and do not load your backup.  You may have restored (not reset) your iPhone, but you likely put your backup file right back onto your iPhone if Other remained that high.  If you restore your iPhone as a new device and do not load your backup, your iPhone will have less than 1 GB of Other just as when it was new.


    Of course it is no fun to start all over without a backup.  You have to re-do all your settings, preferences, accounts, etc. but if you invest a few hours you'll have everything back to normal.  Just make sure your content is somewhere that you can re-load from (i.e. all your contacts, photos, and of course your media should all be in iTunes).  Will it stay normal?  I don't know, I suppose that depends on your usage.  The Other on my iPhone has hovered around 1 GB for months, but it never was over 2 GB.


    So, ignore the workarounds and do what I believe is the only official recommendation from Apple, restore your device and start all over without a backup.

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