9 Replies Latest reply: Feb 17, 2013 6:13 PM by Linda in Overgaard
JonTX Level 1 Level 1 (0 points)

I have an old appleID and now can't verify it because the email linked to it is no longer valid.  it's an att.net email and they closed acces to those several years ago.

 

What now?


iPhone 4, iOS 5, appleID issues
  • wils0698 Level 1 Level 1 (0 points)

    Yes, I have the same issue... apple ID is linked to an old college e-mail account that is no longer accessable. =(

  • Art Pedaler Level 1 Level 1 (0 points)

    Same here -- Apple sent a verification email to:  [myname] @ mac.com ???

     

    How do I check this email and why did my Apple ID change from [my name] @me.com  to  @mac.com ?

     

    All my IDs are the same:

     

    [my name] @ mac

    [my name] @ me

    [myname] for MobileMe

    [myname] for iTunes Store

  • sarah91 Level 1 Level 1 (0 points)

    I'm also having the same problem, and that apple ID has a credit of $80 on it that I don't want to lose.  Any success yet?

  • randyfrog Level 1 Level 1 (0 points)

    I have the same problem and over 3000.00 worth of purchases. I sent in a support request this morning.

  • beertjiesvrou Level 1 Level 1 (0 points)

    I have the exact same problem I have now created an new account with my current email but do not know how to link the two so I don't lose my purchases

  • chadfromtheus Level 1 Level 1 (0 points)

    Same here. Mine was an old work email that is no longer active. I also have two Apple id's: one I created for iTunes several years ago and a MobileMe email I purchased when I bought an iPhone a few years back. Wouldn't this be easier if iTunes enabled an account merge feature? Is an email address the best customer key to use? Am I the only one who didn't pick an email address for life? Uhg! Help anyone?

  • chadfromtheus Level 1 Level 1 (0 points)

    ok... i figured out "A" solution.

     

    Go to https://appleid.apple.com/, choose "Manage your account", enter your old apple id email and password, then edit the verification email to a functional email address. This will send the email verification to your newly chosen apple id. PLEASE NOTE, this email address can NOT be a MobileMe (@me.com or @mac.com) email address OR an address already verified on an existing apple id (some folks added a secondary email address to their MobileMe apple id).

     

    Here's where it gets even more confusing. You've now changed your apple id email. Problem is you need to reset the password you never created (lol). Go back to https://appleid.apple.com/, choose "Reset your password", then enter your newly changed apple id email address and follow the instructions.

     

    Now, log into that email account and open the email to reset your password. Follow those instructions.

     

    Now that you've changed your apple id email address, reset that password you are ready to finally verify your apple id. Open your email account and follow the instruction (link) to verify account. It will ask you for you (new) apple id email and (new) password.

     

    Finally, now that everything is verified, you will now need to go into your iTunes, iPhone, iTouch and anything else associated with the old apple id email and update your log in info. You are now free to resume the services that worked just fine before the self-destruct button was pressed.

     

    I love Apple as a whole but, wow... I feel like I'm at the beginning of MobileMe again.

     

    Good luck and I hope this helps everyone!

     

    ON A POSITIVE NOTE:

    I appeared to loose nothing at this time through this process (i.e. music, apps, credits, etc.) except perhaps my cool. :-)

  • chadfromtheus Level 1 Level 1 (0 points)

    ok... i figured out "A" solution.

     

    Go to https://appleid.apple.com/, choose "Manage your account", enter your old apple id email and password, then edit the verification email to a functional email address. This will send the email verification to your newly chosen apple id. PLEASE NOTE, this email address can NOT be a MobileMe (@me.com or @mac.com) email address OR an address already verified on an existing apple id (some folks added and secondary email address to their MobileMe apple id).

     

    Here's where it gets even more confusing. You've now changed your apple id email. Problem is you need to reset the password you never created (lol). Go back to https://appleid.apple.com/, choose "Reset your password", then enter your newly changed apple id email address and follow the instructions.

     

    Now, log into that email account and open the email to reset your password. Follow those instructions.

     

    Now that you've changed your apple id email address, reset that password you are ready to finally verify your apple id. Open your email account and follow the instruction (link) to verify account. It will ask you for you (new) apple id email and (new) password.

     

    Finally, now that everything is verified, you will now need to go into your iTunes, iPhone, iTouch and anything else associated with the old apple id email and update your log in info. You are now free to resume the services that worked just fine before the self-destruct button was pressed.

     

    I love Apple as a whole but, wow... I feel like I'm at the beginning of MobileMe again.

     

    Good luck and I hope this helps everyone!

     

    ON A POSITIVE NOTE:

    I appeared to loose nothing at this time through this process (i.e. music, apps, credits, etc.) except perhaps my cool. :-)

  • Linda in Overgaard Level 1 Level 1 (0 points)

    I moved and had to create a new apple id, my former email was no longer valid.  Nothing but problems since, I've got two apple id's, nothing syncs, emails I delete on my imac and still out there on my iphone, my ipad, and my notebook.  In order to get itunes sharing working, I now have to buy it again for $24.99 which I already purchased under my former apple id, which is still out there!  All of the songs I purchased on itunes have vanished from my notebook but thankfully still appear on my imac!  Does anyone have any ideas on a fix???  I miss being in a major metro area where I could have just brought all of my devices to the genius bar at my local apple store!  Does anyone know if you can get phone support when you don't live near an apple store???