Currently Being ModeratedNov 2, 2011 8:51 AM (in response to John Blanchard1)
I am having the same problem the original poster had, and in trying to perform the fix he gave, I am now having trouble finding the folder/file he references that needs to be removed. I'm on a 15"MBP, (early 2008) running Lion 10.7.2 (from an upgrade). I guess I haven't looked at Finder in awhile and it looks different than the last time I looked. For the life of me, I can't find this anywhere:
I know that the "~" stands for my user name, correct? The name that appears next to the little house icon? And before, when I clicked on my user name, among the folders that appeared I could have sworn that one was labled "Library". However, there is no "Library" folder now, just the following:
I've tried searching the computer, using Spotlight, for the folder name (or various combinations of the folder name) and nothing comes up. Can anyone help steer me in the right direction to find the folder so that I can try and fix the problem with Preview and attaching files to emails? Thank you!
Currently Being ModeratedNov 2, 2011 9:08 AM (in response to juliefromMN)
Since the Library folder is hidden, use the Finder's Go->Go To Folder… menu and paste in ~/Library/Containers/com.apple.Preview. That will show you the folder.
Also, it would be helpful if you could send me the com.apple.ServicesMenu.Services.plist files from ~/Library/Containers/com.apple.Preview/Data/Library/Preferences and from ~/Library/Preferences.
Currently Being ModeratedNov 2, 2011 11:04 AM (in response to John Blanchard1)
Thank you so much! I found the file and fixed the problem. I have emailed you copies of the files you requested--hope they help! Thanks again for your help.
Currently Being ModeratedNov 2, 2011 11:41 AM (in response to juliefromMN)
Sorry can't provide you with such file. I got my problem fixed before you inquired for the file. Thanks for any help I got.
Currently Being ModeratedNov 3, 2011 10:08 AM (in response to btraber)
My version of this problem is very persistent. I have tried repairing permissions and deleting the /Library/com.apple.Preview folder but when I re-open preview I get the 'The “New Email With Attachment” service could not be used' message. I guess the com.apple.Preview folder that gets rebuilt has the same flaw as the deleted version.
I'm running 10.7.2 on a late 2009 i7 iMac.
Any chance you have a few more ideas?
Currently Being ModeratedNov 7, 2011 12:02 PM (in response to John Blanchard1)
Do you still need theisse files?
Currently Being ModeratedNov 7, 2011 12:54 PM (in response to arnald)
Yes, please. The file in ~/Library/Containers/com.apple.Preview/Data/Library/Preferences may be an alias. If you could send the file it's an alias of, assuming it doesn't point to the com.apple.ServicesMenu.Services.plist file in from ~/Library/Preferences - that would be helpful. Thank you.
Currently Being ModeratedNov 7, 2011 5:08 PM (in response to John Blanchard1)
Do I email that foldler to you?
The old one has 35 files in it including 7 that are alias.
The new active version that works has only 20 files in it, sll but 2 are alias.
Or shal I post a finder image of the contents?
Currently Being ModeratedNov 7, 2011 7:35 PM (in response to arnald)
I'd like to compare the com.apple.ServicesMenu.Services.plist files to see if there is a difference, so there's no need to send the entire folder. On my machine, the com.apple.ServicesMenu.Services.plist in ~/Library/Containers/com.apple.Preview/Data/Library/Preferences is an alias to the same file in ~/Library/Preferences. If your file in ~/Library/Containers/com.apple.Preview/Data/Library/Preferences is not an alias, can you send both files, please? If it is an alias, can you see what file it resolves to? Thank you.
Currently Being ModeratedNov 8, 2011 11:46 AM (in response to John Blanchard1)
"If your file in~/Library/Containers/com.apple.Preview/Data/Library/Preferences is not an alias, can you send both files, please?"
Since '...Preferences' and the '...ServicesMenu.Services.plist' are not aliess - are you asking for these two files?
And I am not sure how to send them or a screen shot of the.
Currently Being ModeratedNov 8, 2011 1:33 PM (in response to arnald)
After a little more investigation, the com.apple.ServicesMenu.Services.plist file in ~/Library/Containers/com.apple.Preview/Data/Library/Preferences should be a symlink to the file in ~/Library/Preferences.
If you use Terminal and check the links on ~/Library/Containers/com.apple.Preview/Data/Library/Preferences/com.apple.Servi cesMenu.Services.plist, you should see an "->" at the end of the file and where the link resolves to:
ls -al | grep Services
lrwxr-xr-x 1 jb admin 64 Mar 14 2011 com.apple.ServicesMenu.Services.plist -> ../../../../../Preferences/com.apple.ServicesMenu.Services.plist
If you don't see something similar to above, please open ~/Library/Containers/com.apple.Preview/Data/Library/Preferences/ in a Finder window and drag the com.apple.ServicesMenu.Services.plist file to the mail message. Then open ~/Library/Preferences and drag the same file to the mail message, distinguishing between the two files please. Thank you.
Currently Being ModeratedNov 26, 2011 6:16 PM (in response to btraber)
Thanks, exactly the problem and solution I needed.
Currently Being ModeratedJan 3, 2012 2:00 PM (in response to btraber)
Genius .. thank you. i moved the com.apple.Preview folder to my desktop and now it works. I had to use a program Houdini to see the hidden files because i forgot how to view them otherwise.