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I have messed up/hidden tooltips

I have messed up/hidden tooltips per this thread: https://discussions.apple.com/thread/2333111?answerId=11414310022#11414310022 . It works fine if I create a different user. I have followed the advice and deleted prefs, deleted application and reinstalled, and even deleted my cache files with Applejack and have had no luck crushing this bug.

iMac, Mac OS X (10.6.8)

Posted on Oct 21, 2011 11:46 AM

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25 replies

Oct 21, 2011 1:46 PM in response to Frank Caggiano

Per the previous referenced thread:

"Whenever I hover over a button in Aperture a tooltip should appear, saying what the button does. It actually appears but as a tiny black box with some cropped white dots in it. I guess these are the cropped fonts, since the tooltip is simply too small."


Same issue I have with the meta information tooltip hovering over images. The tooltip should show some configurable meta information about the image. The only thing I see is a tiny black box."


And per the instructions there, and above, I have:

deleted Aperture prefs

deleted Aperture application and reinstalled

deleted my cache files with Applejack

Tried launching under a different user and the problem does not recur.

Oct 21, 2011 2:43 PM in response to pmonaghan

So the problem is with the Image Tooltips? The box does appear but is corrupted? Post a screen shot of what the box looks like.


You could also try running Font Book. select all the fonts and run Validate Fonts, though as it works as a different user I doubt this will fix it but it can't hurt.


Look to see if you have a Commands Sets Folder in ~/Library/Application Support/Aperture . If so drag it out to the Desktop and restart Aperture.

Oct 24, 2011 11:20 AM in response to Frank Caggiano

Hi Frank.


I had already run the Font Book font validation and that didn't help, though many duplicate fonts are not squashed.


In ~/Library/Application Support/Aperture, I only have Adjustment Chain Presets, Import Presets, MetadataSets. No Command Sets


Here's a screen shot. The ToolTip doesn't show anywhere in Aperture. Right now at least, it is most annoying to me when not showing over buttons.


User uploaded file

(A dried cherry.)


Any help appreciated.

Oct 25, 2011 8:52 AM in response to pmonaghan

One last go for broke idea, with Aperture not running go to ~/Library/Application Support and drag the Aperture folder to the desktop, also drag the ~/Library/Preferences/com.apple.Aperture.plist file to the desktop.


Restart Aperture. Dragging those out will basically give you a clean user Aperture environment.


If that doesn't work you'll need two chickens and a goat for the next step 😉

Dec 8, 2011 12:08 PM in response to pmonaghan

I have to same thing happening, the tooltips over the controls and the images are wonky. They appear as a small black box with white dots like so:

User uploaded file

see the botched tooltip in the image above in the upper left corner above the grid button tool.

My fonts checkout ok. I've deleted the plist file as suggested by Frank. Tooltips in other apps work fine and Aperture behaves fine when using another User account. I created a new Aperture library under my account and the tooltips are still wonky. I removed all the contents of ~/Library/Application Support/Aperture and restarted Aperture that did not help either. Any one? Ideas? I am running a fully updated version of Lion and Aperture.

Thanks

Dec 8, 2011 6:15 PM in response to yesinndeedy

~/Library/Fonts is normally empty. It is where you would install fonts for your own use.


Here's a crazy thing to try: In Aperture Preferences turn off tooltips, it's in Appearance. Confirm that tooltips are off. Quit Aperture, restart Aperture confirm tooltips still off. Turn tooltips back on. No real reason to think this will do anything but its easy and worth a shot.

I have messed up/hidden tooltips

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