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Dashboard Movies Widget suddenly not working

The built-in Movies widget from Apple (that shows movie posters as a slide show on one side and theaters/times on the other side) has suddenly stopped working. I tried to quit and reopen from Dashboard, move the widget out of the main library's widget folder, reinstalling by double clicking on it, removing preferences, deleting system cache, history, repairing permissions, copying the widget from another computer: nothing worked.


The rounded rectangular window simply shows "No movie data available" and clicking on it does not make it flip as it normally should. Therefore, it is just sitting there on the dashboard, not showing anything other than the sentence above, and cannot be customized. I can open several of these Movies widgets simultaneously and none works nor flips.


I cannot think of anything that might have made it stop working (my internet is OK, not a firewall issue). Any suggestion would be appreciated.


Thanks.

MacBook Air + iMac-OTHER, Mac OS X (10.6.8)

Posted on Oct 21, 2011 4:27 PM

Reply
93 replies

May 22, 2013 5:47 AM in response to JML54

Do you think you could email attach it to some of us if we gave you our email? I still think that Apple/Fandango have to fix version 1.1 on the Movies widget. I deleted the widget and redownloaded Lion 10.7.5 and the new Movies widget 1.1 that I received still does not work.


On second thought, maybe you couldn't email it because the widget is 1.1 megabytes and some mail systems won't accept a file that large, but I guess you could try. Maybe Apple/Fandango should know what you found.


Good work.

May 22, 2013 7:38 AM in response to JML54

Hello all.

I just wanted to report that I checked my version of the movies widget and it is 0.4 - dated Jan 26, 2010. I am running SL 10.6.8. It is currently working.


For quite some time, the widget was not working. I tried some of the workarounds, and then just gave up. About a month ago I started it up again with the original files in place and it worked. I don't know what was going wrong with it, but it appears to be functioning now. Some of the 3D movies do not show a preview though.


They must have really changed something with the updated version for ML (& maybe Lion?).

May 22, 2013 3:30 PM in response to TedDetjen

Version 0.4 was the version that shipped with Snow Leopard. I created my Time Machine backup when I got my MacBook Pro with Snow Leopard (through my upgrade to Mountain Lion - I skipped Lion). So after reading about 0.4 in S.G.'s post, I went back to my initial Time Machine backup and copied that original version of the file to my desktop, zipped a backup copy of the newer one, and replaced that newer one with 0.4.


There have been at least one or two intermediate updates to the widget - the previous one when it stopped working in the fall. To simplify the solution from the fall, the problem had to do with the reference to the Apple server pulling the information from Fandango (which is explained in earlier postings in this thread): a hack that worked until Apple issued the update was to change the original wu.apple.com in the widget to www.fandango.com.

May 22, 2013 7:30 PM in response to linda2009

Linda2009,


I deleted the widget 1.1 from my Lion 10.7.5 system and reinstalled Lion from the Apple server. It placed Movies widget 1.1 back in my computer library widget folder. It still didn't work. Apple did not do an update.


What worked was JML54's posting of a link to download the older Snow Leopard Movies widget 0.4, which is now in my computer library widget folder replacing 1.1 which I removed from the folder.


I am happy to have the Fandango widget and information available again.

Jul 12, 2013 3:11 PM in response to gsspike

Beginning yesterday, June 11, 2013, the Movies widget version 1.1.1 which came with OSX Mountain Lion 10.8.4 became intermittent. I found and so did the AppleCare Senior Advisor, who helped me, that it varied between the famous black rectangle and the active movies display. We found that we had to delete and re-add the widget multiple times to get it back. The senior advisor made it "Movies Widget Issues, Case: 466619378" for my account. It happens on both of our laptops, a Mid-2009 MacBook Pro and our brand new Mid-2013 MacBook Air, which is really a great computer. Both systems are on 10.8.4.


The last time it was finally fixed, it took a senior advisor to have the Apple engineers understand the importance of the issue and resolve it.


Anyone else experiencing the issue?


Message was edited by: TedDetjen

Dashboard Movies Widget suddenly not working

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